Rated 5 out of 5 by Ackeron Been here 2 months: highly recommended!
Staying in Dubai several months for a work project (completely un-related to this hotel or the travel industry), I have settled in the Sheraton for about 2 months now.
Great friendly staff that will suit your needs as much as possible, great sports facilities (big gym with windows, sauna, 2 squash courts with tournaments and lessons!), big swimming pool with pool bar and most of all... the beach is just 20 meters away!
Really a nice place to stay for all types of people, I am looking forward to my remaining stay.
Only "minus" side: wifi internet is often unreliable in the bedrooms (but totally fine in common areas)
February 26, 2014
Rated 4 out of 5 by meandmum Great Hotel and Staff
I have recently returned from a break at this hotel with my mum. We had a beautiful room with sea view. There is building work near the hotel on the Jumeirah walk, but you cannot hear anything inside the hotel.
All the staff are fantastic especially on Reception. The complimentary Arabic coffee and dates in the lobby is a nice touch and delicious! I would definitely recommend this hotel to anyone as a great base to explore Dubai.
February 23, 2014
Rated 5 out of 5 by forduke Relaxing stay in Dubai
Perfect weekend out of working time
February 25, 2014
Rated 5 out of 5 by Dex19 Excellent service
Have been to this Hotel before but this time noted exceptional service from the staff, especially around the pool and beach areas. Lucky enough to have been able to use the Club facilities on the 9th floor, which also gives you a great view back along the whole of Jumeriah Beach. Good gym facilities and two squash courts also easily available throughout the day to exercise.
February 23, 2014
Rated 4 out of 5 by JPV22 GREAT STAFF
YOUR STAFF WERE VERY HELPFUL.
ESPECIALLY, AMEDO AOUN, THE NIGHT MANAGER.
February 19, 2014
Rated 5 out of 5 by naddor Fantastic Stay (as usual)
I really enjoyed the stay with my family. Sheraton Jumeira is our second home. Fantastic hospitality, very friendly staff, they know my kids by name, excellent upgrade from Mr. Osama. I will definitely come back again and again.
Best to all staff
February 17, 2014
Rated 5 out of 5 by Mirle14 Fine Resort, Great Staff
I was impressed with the helpfulness of the staff. When we first checked into a room (around 2 AM), the internet service was not good and the staff immediately moved us to a different room and made sure that our needs were met. I am a Platinum member and I was treated like one. My special kudos to Amado, Mohammed and Avril. I cannot wait to go back ..
February 11, 2014
Rated 1 out of 5 by Janela Old and no service
Probably my worst experience with Sheraton Hotels. The hotel really needs to close for deep renovation in all areas: common areas, rooms and especially bathrooms. Service does not exist at all. If you are waiting for some help from concierge forget it. There is no concierge and people willing to help are not competent. Also don't expect your room to be cleaned before 2 pm even if you leave it before 9 am. Finally the service at restaurants is not bad but expect to see dirty and/or oversized uniforms.
February 5, 2014