Rated 3.9 out of 5 by 23
Rated 3 out of 5 by Bilici167 This hotel need redecoration
hotel room need new design and new look because everything looks old.
August 26, 2014
Rated 5 out of 5 by HappyFamily1 Marvellous Beaches
Has one of the perfect beaches all over the world
August 21, 2014
Rated 1 out of 5 by Mete73 The worst Starwood hotel!
I feel I have been tricked after staying at this hotel. I chose it because it is Sheraton and I know the quality of the service but I was shocked to see the service is a two star hotel service. Expensive but low quality service.
Staff complains itself from understaffed number. Employees are school trainees. Every unit is a failure. Front desk made mistake by making my check out one day later also I checked in at 16:00. A simple sheet request to room was not done. Waiters shouting each other during dinner service. A complete disaster. Shut this down to save sheraton's brand. I will not stay in this hotel never again. Also will try avoiding my other stays in Starwood names..
August 12, 2014
Rated 3 out of 5 by CENGIZ27 EXPENSİVE HOLİDAY
I PAİD LOTS OF MONEY .YOUR PERSONEL SAW EVERY CUSTOMER LİKE A PERSON WHO ENTERED FREE. THİSİ İS A MANAGMENT POLİCY. YOU GİVE UP THİS POLİCY. HOTEL TRİED TO TAKE MONEY FROM EVERY THİNG. FOR EXAMPLES İN THE DİNNER WE PAİD MONEY FOR WATER..FOR NOW I SAİD AT LEAST 5 PERSON THİS. CERTAİNLY I DONT RECOMMEND YOUR HOTELS
August 18, 2014
Rated 4 out of 5 by longvue Very nice hotel, staff needs some guidance. Don't go during Beyram.
We were at the Sheraton Cesme at the end of July 2014, during Beyram; a very busy time. The public spaces are beautiful, and the buffet breakfast is excellent. Pool was beautiful but crowded; same for beach. Beach service was attentive and rapid. Room service options were very limited with food just so-so. We encountered some staff members who spoke limited English and did not seem inclined to look for a more fluent co-worker to help. Interestingly, these were more often young women than men. Taxi ride to central Cesme cost 45 TL (about $22 american) and the traffic was very thick (again, probably due to Beyram).
August 4, 2014
Rated 3 out of 5 by istanbul532 Too much depending on the locations
The location is great
The staff are doing their best.
However the hotel is first of all overpriced. I should have paid maybe 30% less for it to be worth what it costs or alternatively
- the beds should have been more comfortable
- the room was renovated
- the elevators were working.
- the room was more spacious
- the food was one level better quality
August 9, 2014
Rated 5 out of 5 by Olive01 Spa is great but....
I was disappointed at the Spa as there were many children playing by the thermal pool, showers and steam room area. It says children under 12 are not permitted and I mentioned this to one of the staff and his answer was that they warn the clients but they say "I will have my children with me" and just walk in. The reception of the Spa needs to be more firm and efficient on matters as such . Otherwise the place is wonderful and massages are one of the best in Turkey.
July 31, 2014
Rated 3 out of 5 by LovesTheBeach Great beach; however, needs other options for eating if you are not interested in the buffet all-inclusive
The beach is the best asset of this facility. It was a surprise to see the roof top facilities and others on the grounds closed during the peak holiday season. The beach furniture and the wharf were awesome but the buffet was a disappointment.
August 3, 2014