Rated 4 out of 5 by RealtorDad 1st Class all the way!
From the moment we pulled up to the grounds, to our departure, we did not find a thing out of place. Everything was great!
February 23, 2013
Rated 4 out of 5 by mmich This hotel is very accomodating
This hotel met our needs, and all personnel went out of their way to make sure we were enjoying our stay at their hotel.
April 22, 2013
Rated 5 out of 5 by Ken2013 It was Awesome
The resort was beautiful and the staff was completely first class. I felt pampered and like a king for the entire visit.
April 15, 2013
Rated 5 out of 5 by EEAC Exceptional Service
Beautiful resort in great location that rises above the rest because of the exceptional service provided by the staff.
June 15, 2013
Rated 5 out of 5 by LarryCar First Class all the way
Love this hotel and staff... first class from valet to butler to pool and bar restaturant
February 18, 2014
Rated 5 out of 5 by golf36 Great hotel in a great location
From the location to all hotel services this is one of our favorite places to stay at. Spa and restaurants are great.
June 4, 2013
Rated 4 out of 5 by Frank1026 Beautiful Views
This St. Regis is a beautiful property with amazing views! The rooms are well appointed and the bathroom is heavenly.
March 30, 2013
Rated 3 out of 5 by J2MAz Food and Beverage(Hotel Bar) an embarassment
The hotel bar service (Except for Jaeh) was a joke for a 4-5 star hotel like this. The food would take 20-40 minutes everytime, even for a small app. and then it was burnt once we received it. we had to walk out the first time when they forgot items. They liked to blame it on the kitchen being down stairs. Staff many times was less than attentive and I would watch most of the bar like myself be without a drink. The food and beverage supervisor decided it was a better idea to have private work conversations in front of guests(us) instead of greeting us with our empty drinks. We had to ask for everything. We even decided to go off site instead of the beach front as planned to avoid being further disappointed. I have been coming for 10 years and this was our Anniversary weekend becuase I propsed here to my wife. I wish we had gone to the Montage or Pelican and next time we will. Golf staff was great and front desk staff was attentive in correcting mistakes reservations made. Reservations were also a joke in booking the wrong dates and package. Thank goodness it wasnt sold out or our weekend would have been ruined. Again the front desk staff was great in solving though.
April 29, 2013
Rated 5 out of 5 by Pancho1 35 year anniversary
everything concerning our stay exceeded our expectations ...which were very high since we stayed there previously.
September 25, 2013
Rated 5 out of 5 by Mickey Exceptional Service and Rooms
The location, view and facilities were fantastic.
Whenever I travel, I will look for St. Regis as my first choice.
March 10, 2013
Rated 5 out of 5 by mth13 Great experience
We were impressed with the friendly staff and the beautiful grounds. St Regis is a great place to stay.
January 3, 2014
Rated 5 out of 5 by Jonski22 Fantastic resort
Great service, amazing views and very relaxing environment. Wonderful for kids.
February 23, 2014
Rated 3 out of 5 by Rickcapcab Lovely hotel and grounds...
...But our room was very expensive only to have a view of a big palm tree and the people eating on the decks.
September 9, 2013
Rated 5 out of 5 by KKtraveller St Regis is a must stay
the St Regis met and was above my expectations.
easy to get to.
October 16, 2013
Rated 5 out of 5 by als123 Very Pretty Setting
I expected luxury and received luxury. The hotel is not directly on the water, but everything was top notch.
June 15, 2013
Rated 5 out of 5 by SeattleGuest22 Wonderful Hotel!
From the moment we entered the hotel everything from the staff to the ameneties was Exceptional! Well Done!
April 22, 2013
Rated 2 out of 5 Over priced and they nickle and dime you
$15 for WiFi for 20 min.
$25 to work out
$30 to park the car
No coffee in room
$18 drinks that should be less then $10
Slow restaurant service
Average food at above average prices
some days you can't get a drink at the pool after 3 and they also closed the lower bar - you have to walk to the lobby
you have to sign a release every time you work out.
The changing rooms are small and tight the lockers are very small - we ended up going back to our room to change.
Most hotels you give them your name and you get seated - here they ask name and room number and then God knows what they do for 2 min while you watch them type in the computer and wait for a receipt to print out. - causes delays ins eating.
The rooms are nice
The hotel staff is well trained and very considerate but service is generally slow.
Some equipment in the fitness area does not work, but they don't even bother to tag it out of service.
They sell you a half can of coke for $8 - I don't really care about the price but why double the cost and give you a half can size?
They showed up for turn down service at 9:30 at night - this should happen between 6 and 8.
They force you to enter a nick name to submit a comment???
March 25, 2013
Rated 5 out of 5 by Lee13 Take the Weekend!
The attentiveness of the staff and quality of Resort product is excellent. Perfect for a getaway weekend!
June 17, 2013
Rated 5 out of 5 by MichaelD63 Luxury accomodations!
Hotel has great features with a super professional staff that is prepared to cater to your every needs!
August 24, 2013
Rated 4 out of 5 by burg25 Recent visit
Food on several occasions only fair.
Requests concerning the room and newspapers were never fulfilled.
March 4, 2013
Rated 5 out of 5 by Jakeyboy excellent ambience
Exceptional buffet, staff and service, lounge was a place for all to hang out post celebration.
November 25, 2013
Rated 5 out of 5 by Domianni Customer Service
Excellent customer service with unbelievable attention to detail. Highly recommend this resort.
August 10, 2013
Rated 5 out of 5 by RodgerF Luxurious comfort
An incredibly beautiful hotel, with a friendly, helpful staff made for a memorable experience.
July 26, 2013
Rated 5 out of 5 by grin2k1 best resort I've been to overall
everything is there whenever you need it, being in your room, the spa, or by the pool outside.
March 3, 2013
Rated 5 out of 5 by funtimes123 Beautiful Property
The property was beautiful and everyone was really a pleasure to deal with.
January 27, 2014
Rated 5 out of 5 by Paully Hotel
The staff was friendly and helpful. The amenities were excellent. The location was perfect.
October 15, 2013
Rated 4 out of 5 by saber175 Top notch in every way
Wonderful hotel as you would expect from a 5 star. Particullary enjoyed the Sunday brunch.
September 30, 2013
Rated 5 out of 5 by jimmyg What a Hotel...
I'm coming back! Service exceeded my expectations at every level. An incredible experience.
February 18, 2013
Rated 5 out of 5 by toni333 Great for Relaxing
This hotel is great to get away from the city and relax. It's very pretty.
January 20, 2014
Rated 5 out of 5 by Lew2896 Enjoyed our stay at the St. Regis Monarch Beach
Enjoyed our two night stay. Couldn't have been more pleased with the hotel and service.
January 20, 2013