Rated 5 out of 5 by Nickdaquick Superior service
Planned a getaway for mothers day, for me and my two children.
This hotel oozes class and style, but more importantly the staff is extremely helpful. Top class service, from valet to house keeping. We are definitely coming back.
May 11, 2015
Rated 5 out of 5 by Ollie0 Birthday Weekend
My wife and I always stay at the Costa Mesa Resort when we travel to California, usually about 3 of 4 times a year, This time we decided to try the St Regis Monarch Bay Resort for my wife's birthday weekend. We arrived a little earlier than expect but were met by a hostess that took our info and said for us to enjoy the facilities and they would get a room ready. They said they could put us in a room now but the view was not as nice as another that would be ready a little later. We opted for the later and went and had a quick lunch on the balcony. They came and got us about an hour later and showed us our room. It was great with a great view from the 3rd floor. There were two wedding that weekend and our balcony over looked the garden and the weddings and it was so romantic. We enjoyed the private beach and had a birthday sunset dinner at the Beach Club and the service and food were excellent. We really enjoyed our time and are planning our next getaway there this summer. We are both excited and a few of our friends may join us.
April 13, 2015
Rated 5 out of 5 by janeels Perfect getaway
The location, facilities, room and staff were all wonderful. It was my college son's birthday and they all made it very special. Sam at the Beach Club was a stand out. We will definitely come back.
March 29, 2015
Rated 5 out of 5 by MagnoOhana Mahalo
I wanted to take the time to thank you for an exceptional stay. We were delighted by the facilities and personnel.
In particular I wanted to note that Richard at the concierge was thoughtful and relatable and assisted us in creating a dinner reservation best suitable for our family. He went out of his way to offer suggestions and tips knowing that we had two small children. It was great to know he understood what our requirements were. Additionally Juan at the valet was superb. He took the time to ask where we were from and speak to us about his visits to our island. Again, the personal touch was appreciated. He also spent time with us for driving directions as to what would be the best route for that time of day. As visitors we wouldn't have known to do so, and it was a great benefit.
Overall we had a wonderful stay.
March 3, 2015
Rated 5 out of 5 by dianemar stay
Excellent hotel!! Prime area, everyone super nice and enjoyed the stay, like always !!
February 19, 2015
Rated 5 out of 5 by JohnnyTexasT 25th Year Anniversary
When we checked in Colin asked us if we were here for a particular even and we told him it was our anniversary. he said they had already upgraded our room but offer some additional room options for a fee increase...we upgrade to a larger ocean view room and were happy we did. He also gave us butler service as a part of the upgrade and some other perks. We were very impressed with the resort condition, service level, spa and food quality. I was expecting a let down at some point and it never occurred. Colin also gave us some sparkling wine and chocolate strawberries as an anniversary gift. We also went to the beach club and had lunch and was great as well. The resort and staff delivered even more than expected! Great Job!
February 1, 2015
Rated 3 out of 5 by Flyingtailor ST Regis grand hotel
I have always wanted to stay at this hotel well finally I made it a point to come here and I am glad I did. So when we checked in they gave us a room Upgrade room 104 the furthest room from the lobby I think it was closer to LAX then the lobby (just kidding).
When we went out to Dinner at there number one restaurant at 8pm it was open but empty and when we went in there no staff and no customers OK maybe it was a slow night. So we went downstairs to the Motif and had dinner there I think the Chef had a great deal on Salt because everything we had was real salty but the Service was so outstanding we did not say anything.
This hotel in all fairness is real grand and the service was outstanding but i think the St Regis hotel is always held to a higher slandered and for that reason I can only give it 3 stars for this stay. I am looking forward to trying this hotel again.
January 22, 2015
Rated 5 out of 5 by flyspg Kind staffs and nice room (bathroom)
Very kind staffs they can remember my name, switch our room from normal view to ocean view after the first day.
Breakfast is nice and the beach restaurant is nice too.
January 13, 2015