Rated 5 out of 5 by Suzwk This hotel was very relaxing and accommodating
My stay was an enjoyable experience. The food, laser show, bag piper, and all of the many service people were just great !
May 29, 2014
Rated 4 out of 5 by Desiree2013 difficult for people with arthritis
I asked for a room close to the elevators and I got a room farthest from the elevators. This resort is HUGE. So anyone that has difficulty walking, be prepared for sore legs.
March 14, 2013
Rated 5 out of 5 by Seahawks7 Owner
Enjoyed the hotel the room was nice and cozy
July 2, 2014
Rated 5 out of 5 by Mikenad Great resort
Stayed here for a few days , for the first time. Loved the property, shopping, dinning. Wish I could have stayed longer.
May 29, 2014
Rated 5 out of 5 by Pj61 This hotel exceeded our expectations
The hotel staff were attentive, professional, and helpful! The property is beautiful and impeccably clean. I highly recommend this property for your stay in Scottsdale area.
September 9, 2013
Rated 5 out of 5 by RobP4NY Perfect Resort
This place is perfect. It has everything for business, Golf and family.
I recommend staying in December, before the holidays if you can get there. Low season great deals.
February 21, 2013
Rated 5 out of 5 by alerg Great for meeting/pleasure
Our stay was very enjoyable. I was in meetings in the mornings but the amenities of the resort allowed for golf, spa, working out, and enjoyable dining in our free time.
January 31, 2013
Rated 5 out of 5 by LinSue Lovely Resort
We spent two nights here recently & it is a lovely resort. Nice amenities, good food.
we will definitely stay here again when in Phoenix.
May 7, 2014
Rated 4 out of 5 by Carolyn54 The hotel was all and more than what we were expecting.
My daughter and I had a great couple of days at the hotel for a "mother-daughter" retreat. Employees were very professional and helpful. Can't wait to go back again.
September 9, 2013
Rated 5 out of 5 by SpiritNOppy Great
We enjoyed the lady that roved the lobbied as a hospitality greeter, she was great.
June 12, 2014
Rated 2 out of 5 by John1982 Conference
Attended a conference at this hotel. Requested a room at a higher floor, was put on the lobby level. Room was located in a noisy corner with too much activity.
September 1, 2013
Rated 5 out of 5 by Rick55 Beautiful property
My first time at this hotel. Attended recently for a conference. Property is beautiful and Scottsdale is excellent as well.
I would like to return with my wife
April 21, 2013
Rated 5 out of 5 by ToniCTravelAmeniti1 A Favorite Westin in USA
Stayed many times at this one and it has become a favorite for our family. Great property for families, lazy river and the whole package. My kids loved it.
June 20, 2013
Rated 5 out of 5 by ronron21 First time here and it will not be our last
The size of the resort is perfect in terms of plenty to do but you don't get lost doing it. Well trained staff and friendly accomodating vibe all around.
June 24, 2013
Rated 5 out of 5 by FORDAWGG GREAT PLACE TO STAY
THIS PLACE IS MY FAVORITE PLACE TO VISIT AND RELAX THE SERVICE HERE COULDNT BE BETTER EVERYTHING THERE IS TOP NOTCH INCLUDING THE SERVERS ALL THROUGHOUT
September 30, 2013
Rated 5 out of 5 by Trail1 A great place to relax
My husband and I have stayed at this property several times before, this time without our kids. We were celebrating our 22nd wedding anniversary and looking forward to a nice, long weekend. Things we liked: 1. When picking up our gift at the concierge we mentioned our anniversary and when we got back to our room after a day at the pool we found a bottle of champagne and chocolates with a handwritten note. 2. The adult pool was quiet and had plenty of lounge chairs. 3. We ate at Deseo for the first time and it was delicious! 4. We checked in very early (9:30 am) and our room was ready. 5. The staff was very friendly, saying good morning or hello to us.
Things we didn't like: 1. The Westin prides itself on being a smoke free property, but we saw several people smoking on their balconies and could smell smoke when we were trying to enjoy our balcony. 2. We had breakfast vouchers for Nellie Cashman's. The buffet was very good, but the service was horrible. One morning we had to get our own coffee after waiting ten minutes for a server. It seemed like customers who did not have vouchers were treated better and given much more attention.
May 28, 2013
Rated 4 out of 5 by Lucy13 Housekeeping
The hotel was fully booked; it was late afternoon when housekeeping show up by that time it was too late as I was getting ready for a dinner function.
February 11, 2013
Rated 4 out of 5 by gewamar good facility/Bad internet
We throughly enjoyed the facility and personnel. Food was commendable. Internet cost , log on, over all use was no where near the quality I expected.
February 12, 2012
Rated 5 out of 5 by 2pplinluv Gr8Getaway
We stayed at the Westin Kierland Resort for a romantic weekend getaway. The atmosphere is lovely and the staff provided impeccable service. The rooms are nice, clean and comfortable, although the bed left something to be desired. The mattress was warped and my other half did not sleep well. The food is good, depending on where you choose to eat. It is quite pricey no matter where you dine. You can easily figure $50 per meal, for two people, no matter where you eat. Only one restaurant serves breakfast. You can eat off the menu or have the buffet. Either way, it will be no less than $50. Our $50 breakfast consisted of a bowl of cereal, a bowl of fruit, one slice of toast, three slices of bacon and two small glasses of OJ. Granted, there is a large selection and if you can eat a lot of food, it is not a bad deal. It was just a bit much for us because we don't eat a lot. The pools are nice, but you need to get there early if you want any chance of getting a place to sit. We went around 1:00 p.m. and you couldn't even get in the place. Finding an empty chair was impossible. All in all, the stay was wonderful, and we are planning another trip. Only this time, we will be taking more of our own food. I would definitely recommend the Westin Kierland to friends, family or anyone just wanting to get away.
July 7, 2014
Rated 1 out of 5 by Mike5444 Great Time!
Excellent facilities and very clean.
June 23, 2014
Rated 5 out of 5 by Jan4501 This hotel is Family Friendly
Excellent all around hotel
June 25, 2014
Rated 4 out of 5 by RC32 Great experience
This was my second stay and enjoyed it very much. The room, restaurant, spa and hotel staff were excellent. i'll definitely stay here again.
August 20, 2012
Rated 3 out of 5 by JOKE Getaway
Needs improvement. Starting with the front desk to room cleanliness. Recommend another location if your looking for plush accommodations.
December 11, 2012
Rated 4 out of 5 by David1958 This hotel doesn't live up to its billing
Great property. Mediocre service and attention. Front desk was not helpful. Club lounge was poor. Restaurant breakfasts were great.
February 16, 2014
Rated 5 out of 5 by Mariap123 Awesome resort
This hotel is very clean staff is very welcoming and helpful has a free shuttle to near locations, awesome pools recommend to everyone
August 19, 2013
Rated 2 out of 5 by Nancy7777 Very bad room location
I was very disappointed with our room location. In the past, we would get upgrades. We had a view of the roof. We are Starwood owners.
March 27, 2013
Rated 5 out of 5 by lastminute Labor Day Weekend
Staff was very hospitable. Everything I requested was provided. Complimentary breakfast was amazing!!! We will definitely stay again.
September 2, 2013
Rated 5 out of 5 by SRusso00 Enjoyed my stay
Enjoyed my stay at the Westin. The food for our meetings was absolutely delicious and the staff was very courteous and friendly.
March 18, 2013
Rated 5 out of 5 by Scoup Staff made stay great
Good hotel, nice location and excellent restaurants. Staff were superb, more helpful than I expected or they needed to be.
November 4, 2013
Rated 5 out of 5 by Linjar We love the Westin Kierland
Excellent facility with great pool and exercise facilities, walking distance to great dining and shopping
March 30, 2014