Rated 5 out of 5 by Suzanne0425 Thank you for a Great Stay!
This is a great place to stay. Staff are friendly, rooms are clean and the food is amazing.
April 21, 2015
Rated 4 out of 5 by Walk Check in and Spa
Overall, my experience was good with this hotel. I had requested a king bed, and didn't get it. I had a lovely Spa experience, and learned afterwards that the Spa added a 20% gratuity. It would have been nice to know that beforehand. Meeting space was excellent. Sandwich lunches were very good.
April 20, 2015
Rated 5 out of 5 by ianc lovely resort
Our stay at the Sheraton Wild Horse Pass was absolutely lovely. The room and the grounds were beautiful maintained. The staff was friendly and helpful. I want to give special recognition to Dixie Fuller who was so responsive and helpful before and during our stay. She exemplifies the positive feeling that starwood hotels wants its guests to experience
April 1, 2015
Rated 5 out of 5 by PimaFan Exceptional Staff and Amenities
This is our second stay and it was as good as the first. The staff is always friendly and accommodating. Special mention goes out to Rasoul who greeted us with a big smile and a warm greeting every morning in the restaurant. Jackie, server in the pool area, was another of our favorites. Highly recommend this resort to visitors and locals alike. We introduced it to some family who live in AZ and had never been there. They were impressed also.
March 26, 2015
Rated 5 out of 5 by GIJane Best Spa in the Valley!
I am a local and I love to frequent your spa. I must tell you that Maggy and Cortney are the best! Each time I visit Maggy for a facial my skin gets more radiant; and Cortney gives the best massages. I wish I was not moving- I am really going to miss your spa and the friendly, professional staff.
March 24, 2015
Rated 5 out of 5 by TheBiz Exceptional Stay!
I wanted to take a moment to pass on some kudos for your team and staff.
I am a Platinum member, and overall, always enjoy my experiences staying at SPG properties. However, I feel I should definitely mention, you and your team at the Wild Horse Pass Spa & Resort, set a new bar.
From the moment we checked in, until we departed this morning, the service was top notch, in most cases exceptional.
We had plans to leave the resort and do some local exploring, however, due to the service, feel, food, and amenities, we didn’t want to leave and were sad to check out, already planning our next visit.
I particular, dealing with “Justin” each morning at breakfast was a highlight. He was attentive, friendly, and set the bar for your resort. We specifically asked for him each morning and enjoyed having breakfast with “Justin” for the four days prior to his days off.
The front desk, doormen, wait staff, spa, lobby and pool side employees, were all a pleasure to deal with. Well done and kudos to your team.
Lastly, the food…exceptional; we ate at the lobby bar, restaurant, breakfast service and pool side, never having a bad meal, and anxiously anticipation our next…we can’t wait to return, one of the best holidays we have had, thanks for the memories.
March 22, 2015
Rated 4 out of 5 by Jill7 The staff are very courteous
The hotel was great place to host the gymnastics meet ( the place to stay). Rawhide was a cute town and the gym meet was close. A great get a way. I was disappointed housekeeping did not show. We were charged for gratuity and service but they did not show. We called for coffee and towels and they were prompt to bring to us. Fitness area was wonderful and I would come back for a family or girls get away.
March 16, 2015
Rated 5 out of 5 by AA4077 Excellent
The hotel is designed beautifully!
Really like the amenities the pool, fire pit, cabana style bar outside, the lobby area ceiling. It has all the comforts and is very relaxing. Also the staff is very friendly and helpful. Customer service was displayed every time I walked in to the hotel. Congrats nice place! I will be back!
March 15, 2015