Rated 4 out of 5 by tmills91 Very big but also very good.
This property is massive but offers a good value compared to W and St. Regis. With that said this is a conference hotel and has the feeling of always being crowded. Food at hotel was pretty good but for vacationers be aware that you're not walking to another restaurant. Everything is a drive and traffic is pretty bad. Obviously that's not the hotels fault but if you're coming w the family be prepared. Beach is calm during low tide but during high tide don't expect much...maybe 10 to 15 feet tops.
December 8, 2013
Rated 4 out of 5 by Hutch69 Needs to come into the 21st century with technology
The Westin Diplomat at Hallandale Beach is a beautiful facility. The staff is completely capable and usually cordial. It is an idyllic albeit isolated location with no shopping or outside restaurants within an easy walk. While I attended a conference my wife felt quite isolated. Taxi prices in the area are high. The telephone system in the hotel is archaic and, for the room price, charging a "minimal" $12.95 for slow WIFI is a crime. I will recommend that my association find another location to hold its annual conference.
November 26, 2013
Rated 3 out of 5 by Music Only so so ...
Free shuttle to/from golf course is unreliable. I put on hold for 15 minutes while calling hotel to resolve the problem, which eventually was resolved. The attendants at the golf course were not helpful in contacting the resort shuttle. A letter was left for me at the front desk, but I was never notified that it was there. If I had not asked about it at check, I would not have received it. The staff is definitely below the level I have experienced at other Westin hotels.
November 27, 2013
Rated 3 out of 5 by SPG111 Unusual Experience
Visited this property in 2012 with the family and loved it. Came back here again in 2013 and is has been a disappointment after disappointment. Honestly, I wish I can say otherwise, but the staff needs to appreciate customers especially their Platinum members. Anyhow, we'll be going back to the W Fort Lauderdale for our beach holiday next year where we spent several pleasant stays in the past.
December 7, 2013
Rated 5 out of 5 by Danielle23 Paradise in Florida !
I am so happy I got to experience a few days at the Westin Diplomat Hotel because it absolutely exceeded my expectations and was gorgeous ! I was itching for a little taste of paradise during a few days I had off and I can't believe going to Florida satisfied that itch for me but all thanks to the Westin Hotel. The pool area over looking the ocean was beautiful. I recommend waking up early one morning and watching the sun rise over the outside pool area ! (breathtaking!) Even the lobby and the GYM was a wow factor.
For those that like to step away from paradise for a little when on vacation, I recommend taking an airboat adventure through the everglades to search for Alligators or enjoy dinner and a show at a Polynesian restaurant named Mai-Kai. All a short distance from the hotel. The Westin Diplomat Hotel in Hollywood Florida is my new go to hotel when there, it definitely is a must go to !
December 7, 2013
Rated 5 out of 5 by Peter27 Wonder stay despite the weather
Great family vacation at this Westin despite the weather.
The pools were great! The water was warm and we all had fun despite the weather. We did read the reviews about the expensive prices for food and drink. This is true but you could get all you want within walking distance and we had a fridge in the room.
Also, the beach was wonderful. We had two days of sun and even played in the surf during overcast days.
The room was wonderful. Totally recommend a suite for a family of four.
The staff was extremely friendly.
We all hope to go back.
December 3, 2013
Rated 5 out of 5 by ElanaS Love the staff
I would like to recognize Estivaliz.Araujo at the front desk. She made sure I was well accommodated and happy. She should be promoted.
December 7, 2013
Rated 5 out of 5 by Dania Amazing!
Jelena at check in was amazing. Great Hotel with beautiful views and amazing staff. This is what makes the difference.
December 6, 2013