Rated 3 out of 5 by Marit Green program
The Green Program needs to be more clarify.
It was offered to us as a good program and for that we received three cards of $5 credits, and was described that the towels and bed sheet will be changed as we requested, but no one explained to us that the room never will be cleaned (ex: the trash, the carpet, the replacement of the Kleenex box, etc...) As it was explained to us after we claim...that the bed room was deleted from the list to be cleaned at all.
It was very difficult to understand more the program, when the person in charge to deliver to you the beach towels give you two towels by guest.
I think that needs to redefine the program.
August 18, 2014
Rated 5 out of 5 by jackdesign2000 Beautiful pool & beach! Excellent service!
I came here for a business conference and stayed a few extra days for some sun & fun. It was perfect for both and I would highly recommend it to anyone. The hotel is gorgeous and well kept, staff is super responsive and friendly, food at Splash was delicious and the pool and beach were stunning! Great fun!
August 24, 2014
Rated 4 out of 5 by mdmanuel 40th anniversary celebration
We spent the first nights of our honeymoon 40 years ago at the old Diplomat on Hollywood beach before going on a cruise. We decided to come back to the new Westin Diplomat for our 40th anniversary. We were quite pleased by the recognition of our anniversary at Hollywood Prime (special "Happy 40th" dessert) and by the hotel with the bubbly, chocolate and tuxedo strawberries in our room on our anniversary. We wound up dining at Hollywood Prime twice in our 4 night stay - I would recommend it very highly. Lunch everyday at Splash by the pool was also quite good. Overall we really enjoyed our stay and I'm glad we decided to come back after 40 years.
August 13, 2014
Rated 4 out of 5 Stayed here for a conference
I was especially pleased that the conference facility is so close to the South Tower, where our room was located. It's great not to have to walk the length of a football field to get to it. Really nice beds and the housekeeping staff was especially helpful and friendly.
I rated the food/beverage low because I attended a function there and they wanted $6 for a bottle of water -- and not even chilled at that (I only drink water). I just bought an entire case of water from WalMart for under $5. It's just water. I'd have paid $3 for that water, but not $6.
August 18, 2014
Rated 5 out of 5 by Des1028 Paradise
I try to do my due diligence when I book a vacation which includes reading reviews, comparing prices, reviewing activities, nightlife, etc. I was concerned about some of the comments I read about the hotel being crowded or the beach being too small. However, when we stepped in the hotel, we received a free upgraded room (corner deluxe suite), $200 free food/fun credit (which paid for the $25/day cost for the beach chairs and 3 dinners a Rivals) The pool and gym open 24 hours... The wrap around balcony was beyond perfect! We walked to the Hollywood Boardwalk and everywhere else... it was GREAT! I have absolutely NOTHING bad to say about our stay at all!!!
July 28, 2014
Rated 5 out of 5 Food service in the Cafe on Friday lunch 8/14/14
We ate three times in the Cafe. Our service on Thursday for lunch and breakfast on Friday were excellent.
However on Friday lunch our waiter must have been in another world. He just couldn't get our order right. Three times I had to call him to the table and he still couldn't get it right.
Other than that we really enjoyed our stay.
Our arrival was excellent. We had a room right away and it was an excellent room. YOU HAVE REALLY IMPROVED SINCE OUR LAST STAY IN 2011. THANKS
August 18, 2014
Rated 5 out of 5 by eddie51 great hotel
the hotel complex was very nice. i would stay there again.
July 29, 2014
Rated 5 out of 5 by Mjsbirdy Best beach get away or stay in hotel
Wonderful staff ,great food, wonderful views from the balcony. Beds are the most comfortable of all hotels I've stayed in.
August 19, 2014