Rated 5 out of 5 by Outerspace One of the best luxury hotels ever
I experienced very special and precious moments while staying at this hotel with my spouse, enabling us to excite our mind and body. The facilities and services are excellent, with great value proposition. I highly recommend this facility and will definitely find my way back to experience the great services and staff professionalism that the hotel offers.
December 11, 2011
Rated 5 out of 5 by TripNLuxe Fantastic resort and incredible service
My partner and I started our 2 week trip to Spain here at the St Regis Mardavall because we could not think of a better way to recover from jet lag than a relaxing stay by the water. My only regret is we did not stay at the resort for more than 2 nights!
I booked transportation with the hotel from the airport and was pleasantly surprised when we were greeted with a Rolls Royce. The airport was chaotic when we arrived so the chauffeured service with cold bottled water was nice way to end the long journey from san francisco. When you arrive at the property, you're escorted to the patio overlooking the ocean and greeted with a “welcome drink” and snacks while they check you in.
We were upgraded to a larger room (assuming this is because of my Starwood status) which, simply stated, was great! The view was incredible and the layout evoked a feeling of serenity. The only design choice I could not understand were the amount of doors in the room which seemed unnecessary.
We planted ourselves on the lower deck of the main pool on the 1st day and I have to say, I had one of the best naps ever! The lounge chairs are so comfortable and sound of trickling water from the infinity pools drown out any chatter from the other guests. Also, the SPA and Gym should not be missed – Every day I looked forward to spending my evenings in the spa – absolutely amazing.
The staff was absolutely wonderful, and because of this, I plan to be back! You know they're all working so hard "behind the scenes". Whatever you need, you get, all without being overbearing.
October 24, 2011
Rated 5 out of 5 by Traveler60 Exceeded our expectations!
This was our first visit to Mallorca and the Mardavall. We stayed 8 nights. From the moment we arrived until we left, everything was perfect. We have stayed in top Hotels all over the world- . The Mardavall is as good or better than any of these. Susan and Sabine at the Concierge desk, Sarah and Amy at the front desk, Roberto and Javier at breakfast and Shirley in housekeping all helped to make our stay perfect. The hotel is not in the heart of Palma but it is away from the maddening crowd and silence is golden. It is a 15 min. walk to Puerto Portals and close to Porto Andrato, Andratx and a quick jaunt to the mountains. 10 min. to Palma. The room was incredible with a beautiful marble bathroom and a view of the ocean. Aqua was great for dinner. Es Fum was very good but the service- 4 hours- took way too long. The breakfast outdoors in the glorious mornings is not to be missed. The gift shop by the pool is wonderful and the Spa is over the top.There is valet parking in an underground garage and free parking on the grounds but there is limited space. Thank you Mardavall for an excellent visit. We plan on returning to your hotel.
April 18, 2012
Rated 5 out of 5 by mpol Amazing Platinum Treatment
My wife and I took a weekend away from the kids Easter weekend in April, for our first visit. We booked a great 199 euro beatthetimer rate on spg. Given this is a category 7 hotel, using 30k points doesn't really seem like a realistic option. And typical room rates seem to be 500 euro plus. So as a Starwood Platinum I wasn't really expecting much in the way of upgrades. Given the promo rate we booked. But boy was I wrong.
We arrived early morning, like 10am. Well before check-in. Our rate included breakfast so didn't get to see what the Platinum option is, but given that checkin isn't until the afternoon I just assumed no breakfast for an early checkin. But they apologized for not having our room ready early and invited us down to breakfast -- an incredibly generous gesture many hotels would not offer. Now I travel a lot and have seen many a buffet breakfast, but this has to be one of the best in the Starwood chain. It has everything you can imagine presented in a luxurious fashion. There is also a patio to eat seaside. Just an amazing breakfast.
Our room was ready after breakfast and we were led by our personal butler to an enormous corner suite overlooking the ocean. Again, had many a Starwood upgrade but this was palatial. The entryway hall was the size of 2 typical hotel rooms. There was a huge living room that could seat like 10 people. A kitchen. A bedroom. 2 bathrooms. And a giant walk-in closet. Has to be one of the best Platinum upgrades ever. Truly makes you value the program. And an enormous balcony with couches and blankets. Below us was a pool suite with private pool -- so not even the best room at the property.
The St Regis is all about their famed Butler service. I'm sure they are willing to do anything you need short of covering up a crime-- but they werent very proactive. I saw something saying they provide unpacking and packing services, shirt pressing and free in room afternoon drinks among other things. But I never asked for anything and they didn't mention it. Again, I'm sure if we needed anything they would have been there for us.
The hotel itself is stunning. Built like a Spanish mansion. The grounds are impeccable. Every detail is taken care of. Beautiful outdoor pool and a great indoor spa and pool (free to use, unlike some other Starwood properties). There is also an incredible kids pool with fountains and a kids club. Next time we will definitely bring the kids. It looked great. There is no beach here, but there is a shuttle and it is close by.
The service is top notch. What one would expect of a St Regis. Staff is happy to help in any way they can. But it goes beyond that. There is no request too difficult.
Upon Platinum late checkout (again, spg resorts not required to grant this), the manager came out to greet me and think us for the business. It was I that should have been thanking him. I was there on a cheap rate. And I did thank him and assured him we will be back.
Finally, note, they have valet parking but if you are like us and rent a horribly embarrassing car to pull up to the St Regis then be aware there is free self parking in back.
This is top of the line in the SPG portfolio and deserves its category 7 level.
April 20, 2012
Rated 5 out of 5 by Marie01 One of the best Hotels I have stayed in
This hotel was amazing, When we arrived at the hotel we were so impressed with the welcome we recieved, we knew this was going to be a great holiday. Nothing was too much trouble for any of the staff in any area of the hotel. Every meal we had was first class. We were upgraded to a Junior Suite which was beautiful. I would highly recommed this hotel to anyone who wants 5 star treatment. We will definitly be going back.
July 31, 2012
Rated 5 out of 5 by Sev39 really nice resort
nice check-in on the terrace
got a free upgrade to a junior-suite
good choice from buffet breakfast
big size of rooms / nice decorated
resort really peaceful and nice garden
one small thing, which would make the breakfast perfect...if there would be a coffemachine to have some fresh brewed coffe
March 25, 2014
Rated 5 out of 5 by MOPMOP So impressed
We had a thoroughly enjoyable family holiday and have only high praise for all the staff. My son who normally would not entertain entering the Kids Club had to be begged to come and join his parents for a swim!
June 2, 2014
Rated 5 out of 5 by Bugaloo This hotel is outstanding,
My stay at the St.Regis was entirely superb. I can recommend this hotel without exemptions. All requests were taken care of immediately, professional and to my fullest satisfaction. For sure I will visit the St.Regis Mallorca again.
April 16, 2014