Sheraton Sanya Resort

  • Yalong Bay National Resort District
  • Sanya Yalong Bay,
  • Hainan
  • 572000
  • China
  • Mapa
 

Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Family Plan Policy

For safety reasons, we do not encourage children ages 11 and under to stay in the Water Bungalow, Water Villa and Water Suite. For Ocean Villa accommodations, there is a maximum of one child per room.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.8 out of 5 by 19 reviewers.
Rated 1 out of 5 by Lousy experience good hardware and beach. That is the only good thing abou this hotel. The rest, from food, service training are very much substandard. If you are looking for a relaxed and hassel free holiday, don't come to this place. The management seems to care more about promoting over priced X'mas meal than meeting the basic hotel service standards. This is coming from a Starwood platinum member who has logged in many nights at the system. Nothing here, but disappointment December 25, 2011
Rated 5 out of 5 by well-maintained hotel, nice beach and good recognition The hotel is nice and has been around for a few years and is well maintained. I arrived during a time that the entire hotel is full but still well run and staff accommodating. Nice beach (this part of the YaLong bay is very nice) and pools as well as nice gardens. Good breakfast place with a lot of varieties. Beach side BBQ dinner nice too Amazing recognition for Platinum status, hotel very full and was upgraded to a very large sea view suite as well as an amazing plate of fruits as welcome gift. Yalong Bay has the best beaches in SanYa and I will come back to this hotel again. November 16, 2014
Rated 5 out of 5 by Good resort and good recognition Amazing recognition for Platinum status, was upgraded to a seaview suite with a hot tub and never have I seen such an amazing plate of fruits as welcome gift. The SPG staff who helped me, Ms.Sun was amazing and cared to my every need. I was trying to get to an early flight so I missed the breakfast but she was amazing and helped arrange a hot breakfast for me to pack away . The resort itself is quite nice, alot of trees, just the pools were not extremely big but that is okay. one down side is the very little number of outlets in the room but that is not so bad. toiletry was very nice, and the breakfast was also quite nice.overall A+ experience. Yalong Bay has the best beaches in Sanya In my opinion. June 24, 2014
Rated 5 out of 5 by Great Experience! Want to share my great experience and to thank you all for creating it for me and my family! From the checking in till check out we felt warmly welcomed and taken care of! The room is very clean and neat, all looks new and fresh! Breakfast was another thing which made us to fall in love with your hotel! The empty plates were flying out from our table same second it were cleaned by us) I would love to specialy thank Guilian, who was very attentive! He recommended us the BBQ buffet, which we enjoyed a lot! The atmosphere and food were outstanding! The musicians were adorable and even sang a russian song for us) My family spent a great weekends and we r looking forward to come back to your beautiful resort! November 3, 2013
Rated 4 out of 5 by Delightful place for a vacation The hotel grounds are absolutely stunning and well-maintained. There are always gardeners about watering, trimming, sweeping and generally maintaining the lovely look of the property. The rooms are large, airy and comfortable and the staff is friendly and conscientious, although very few speak English, so sometimes communicating is difficult. October 26, 2014
Rated 5 out of 5 by Great Customer Service, Nice Room Pleasant experience staying at Sanya given that this was a rather new hotel and i was expecting renovation and noise etc. However i was surprise that most of the work has been completed and very nice and quiet. The staff were very nice and willingly to help. Kudos to Elijah from the Pool bar and also Restaurant Manager Giuliani (sorry if i mispelt) for going out of their way to get me a Chicken Caesar Salad for my pool bar lunch June 2, 2014
Rated 2 out of 5 by very irresponsible receptionist Betty Zhang the receptionist is quite rude. i ask for late check out and the receptionsit agreed. but when i approached the front desk for swipe my room card, the receptionist Betty zhang is very rude. she said i told lie and noone in receptionist agreed to a late checkout. as a SPG gold member, i feel it's such an unhappy experience to deal with this rude lady. additionally, the receptionist for night shift seems very unqualified. it takes me and my friends almost half an hour to complete the check in. in general, i will not recommend this hotel to anyone, the hotel is old and the service quality is so bad. just doubt how the management is working here. July 5, 2014
Rated 4 out of 5 by great location, great experience excellent experience (already the second time in 5 years, not so evident since I come from Europe!)); I appreciated in particular the flexibikity to change the room (rooms towards the back are not that great), and the excellent cooking and food! However, management should watch carefully the development activities in the neighbourhood and island, there is much to much being build and the island might end up like quite many bad experiences in europe August 22, 2014
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