Rated 4 out of 5 by AndreaS Nice location, but far from a 5 Star Hotel
The location is very nice, staff is really friendly and they try their best. The really disappointing area is the quality of the food. The food is really not good. The kitchen needs to be improved immediately because otherwise you cannot recommend this hotel.
March 9, 2013
Rated 5 out of 5 by vinmore the hotel´s quiet
The hotel is very good, but the staff are better.
July 1, 2013
Rated 5 out of 5 by Keziah13 Lovely peaceful and relaxing holiday
Booked at the last minute for a lazy break it was perfect, lovely appointed rooms and very quiet. Plenty of space around the pools. From the moment we arrived the staff were very helpful but not intrusive. The food was very good, best selection of fruit for breakfast I have seen in a long time and dinner was a delight every evening made better by the excellent service from the waiters in particular Juan who was a really nice guy. Service in the dining room at all meals was superb. The only thing missing was a bit more sun and a little less cloud but nothing the hotel could do about that!
October 6, 2013
Rated 5 out of 5 by rickihassan One Of The Best Hotel Experiences Of All Time
From the warm greeting on the first day, and the much needed welcome drink to the very last day at the Sheraton Salobre, this was one of the best hotel experiences ever.
The hotel was beautiful, the staff were amazing and the food was incredible.
I would recommend this hotel to ANYONE visiting Gran Canaria.
July 26, 2014
Rated 5 out of 5 by Svencla Great for Golfers
Location is unique, great for Golfers and travellers who like the sun and Swimming but do not need the sea and beaches.
Level 11 is a pergect Getaway.
July 28, 2014
Rated 5 out of 5 by Vincos The Classiest Act on the Island
OVERALL IMPRESSION: Gran Canaria has long lacked a truly 5-star destination resort and although this Sheraton has been around for some time, I don’t believe the travel community realizes - at least I didn’t - what a welcome gem this place is!
SPG RECOGNITION: Excellent. Upgrade to a fine suite. No Sheraton Club. In-room amenity twice.
THE ROOM: End of corridor with windows and gorgeous views on three sides. Elegant and personalized decor. One of the most beautiful baths anywhere with a gorgeous jacuzzi and double vanity.
LOCATION: Very isolated. In my case, this was a plus as I love the sun and the good weather of Gran Canaria but really don’t appreciate the hordes and general tackiness of the seaside resort towns of the south coast.
EXCEEDED EXPECTATIONS: The web-site and available press coverage does nothing to prepare you for the utter high-design elegance and beauty of this place. The whole property looks like a set for a fashion layout from the gorgeous cactus gardens to the hilltop Bali beds.
DID NOT MEET EXPECTATIONS: While the multi-building lay-out has its charm and I would not change it, the signage leaves much to be desired and the poor lighting in most of the corridors will have you wishing for breadcrumbs, string or a compass to find your way to your room.
ONE THING TO KNOW: This truly is a destination resort - located on the top of a mountain miles from the hubbub of Playa del Ingles and Maspalomas. There is a shuttle to a private beach club near the famous dunes but for those seeking solitude and relaxation, you could very well never leave the resort.
June 5, 2014
Rated 5 out of 5 by SteShee The perfect relaxing break
From first minute until the last, Sheraton Salobre offers an amazing experience. Excellent rooms, great pools, wonderful staff, lovely food. The perfect venue for a relaxing break for couples or keen golfers.
July 13, 2014
Rated 4 out of 5 by Jag63 Hotel has meet my expectation
Wonderfull location rooms good,sercice good and we could play golf. The only thing that doesn't meet our expaction at all is the variance temperiture during a shower been taken.
March 8, 2013
Rated 4 out of 5 by francis awesome but...
awesome hotel : infrastructure & pools just great...
Only very disappointing that wifi-connection for a day is charged 15€ ! For business people a drag...
February 9, 2013
Rated 5 out of 5 by Tonnsan Excellent hotel in quiet surroundings!
From check in to check out we had an excellent stay! Nice and quiet surroundings, pool areas, rooms and restaurants! Looking forward to my next stay!!
March 10, 2013
Rated 5 out of 5 by Heather68 Panoramic setting
Great hotel for golf and spa break. Fantastic views all around.
June 17, 2013
Rated 3 out of 5 by MiryamS A FEW BAD THINGS
FIRST OF ALL I HAD TO WAIT 2H EXTRA FOR THE BEDROOM COS THE RECEPCIONIST COULD NOT FIND THE RESERVATION. IT WAS MY SISTER WEDDING THE DAY AFTER, AND ME AND MY HUSBAND WANTED TO BE RELAX AND TAKE SUN BUT IT WAS IMPOSSIBLE UNTILL 18H WHEN THE SUN WAS GONE :((. COULD NOT TRY THE POOL. SECONDLY THE HOTEL IS A MAZE, IMPOSSIBLE TO FIND THE RECEPTION OR ANOTHER ROOM IN A DIFFERENT BUILDING. THEY SHOULD PUT A POST WITH AN ARROW TO INDICATE IT (IT COULD SEEMS STUPID BUT YOU WILL UNDERSTAND IT WHEN YOU STAY IN THE HOTEL). THE BEST; THE VIEWS, THE SIZE AND DESIGN OF THE ROOM AND CHRISTIAN THE LOVELY RECEPTIONIST HE ALWAYS SMILE AND VERY HELPFULL
February 18, 2013
Rated 5 out of 5 by Fiona14 Relax in Style
Fantastic place to relax in style. Great pools with plenty sun loungers and shades, lovely spa and even stretch and relax sessions on the sunset deck to end the day. Great selection at breakfast and dinner buffet and only criticism is that food could have been warmer. Hotel fairly isolated but transport to the beach available. No entertainment available in the evenings which were fairly boring, but all in all a lovely place to relax.
June 25, 2014
Rated 4 out of 5 by Davidanne Salobre Golf and Spa, Maspalomas.
The hotel is in a superb location with all the rooms overlooking the golf course, the mountains and the distant sea.
The breakfasts in the Gofio restaurant are particularly good with an excellent choice to suit all tastes, and very attentive staff run by the excellent Adam.
The Tapas restaurant Camaleon offers particularly good value.
The Sunset Bar and infinity pool on the 11th floor offers something completely different to most hotels.
June 25, 2014
Rated 4 out of 5 by Kristin48 Beautiful location
Loved staying att this beautiful located hotel. The straff always smiling, and at your service.
The facilities was great and the food delicious.
However, there was one thing that was not to my full satisfaction. I had full pension, and the breakfast and dinner was very nice, but the lunch was not good enough. The "snack-offers" was simply not enough. Not many healthy choices. If you also could dim down the lights in the Goifo restaurant during dinner time it would be perfect!
Still I would recomend this hotel to my friends
I loved the atmosphere and the quietness in the hotel. I really hope to come back one day!
February 15, 2014
Rated 4 out of 5 by christophe007 this hotel is verry nice
Nice hotel/location, views, food verry good, nice top tapa restaurant!!, just only when we arrived no towels in the room ...but the reception fixed this problem within 30min
June 29, 2014
Rated 5 out of 5 by sugarlip Petra and Matthias
Exciting experience :the natural and warm friendly attitude of any staff. Great adult pool area - complete relaxation. To be shared just with friends*
June 29, 2014
Rated 4 out of 5 by AJ33 Totally relaxed
The 2 off us needed to totally relax and this hotel did not let us down, the staff , hotel and surrounding delivered much more than we expected and at the end of the 2nd day of our weeks stay were relax beyond all our hopes the week would bring.
June 24, 2014
Rated 4 out of 5 by Avevette EXCELLENT HOTEL
My husband and I had a wonderful time staying at the Sheraton Salobre Golf Resort. It wasone of our best trips and since it was our first time in the Canaries, staying at the Sheraton made our trip memorable.
Friendly, professional staff; utterly delicious food, comfortable rooms and relaxing pools and spas. The only negative aspect is the INTERNET SERVICE. At a time when even McDonalds and Starbucks offer free internet service, asking for €15 a day to have internet in your room is excessive. The free internet at the lobby was a JOKE. It was very slow. I hope that this issue can be looked into in the future.
March 20, 2013
Rated 5 out of 5 by Jog69 The hotel far exceeded our expectations
We booked the deal at quite short notice because of price and location and were unsure what to expect. We were delighted with every aspect of our stay; pools,room,food service and will certainly look out for future Sheraton offers.
June 24, 2014
Rated 4 out of 5 by Pepsi58 Staff
All members of hotel staff are very professional, friendly and helpful.
June 26, 2014
Rated 3 out of 5 by Superhelli It could be so nice... -but.
I stayed two nights in this hotel.
I requested an silent room, but what I got, was a room directly at the delivery-zone and close to the vent of the aircondition. so it was only possible to sleep with closed window.
the room (445) was poorly maintained, toilet flush not ok, doorstopper broken, hand-shower not usable.
No bathrobes and slippers on the room.
Of course the rest of the hotel is quite nice, but they should check their maintanance and try to calm down their aircondition-vents.
breakfast buffet is ok, nothing special, but a good quality, liked the varities of different fresh juices.
January 28, 2013
Rated 5 out of 5 by rogergaby14 good good good
good room, good food, nice shower, good views, good location
June 22, 2014
Rated 5 out of 5 by Lumpy4x4 luxurious surroundings
Couldn't find fault with any aspect of the hotel.It'sexcellent facilities provided for all our needs and the professionalism of the staff ensured excellent service and attention throughout our stay.
June 16, 2014
Rated 5 out of 5 by Globetrotter76 Excellent stay
Very helpful staff, nice offer of two glasses of Champagne on arrival/ at check-in. Nice luxurious big rooms, nice swimming pools.
Because of our late departure we were offered a courtesy room so we could have a shower before getting to the airport.
There is only one little disappointment; shortage of parasols/ umbrellas around the pool-areas. But we were told the supplier is out of stock/ late. More umbrellas are on their way.
Also the breakfast and dinner- buffet is very nice; rich in choice and varied.
Plus every day two complementary bottles of water.
Very excellent stay!
August 23, 2013
Rated 4 out of 5 by Mike1943 great hotel
hotel lived up to most expectations and the staff were extremely helpful. Golf was well organised and the buses for golf and the town were excellent.
The cost of snacks and drinks was quite expensive. Buffet Dinner was good but we stayed 14 days and each day the soup was not hot enough. Would have iked kettle coffee etc facilities in the room. The glass dividing the shower from the bedroom itself was clear and person showering could be seen from outside if curtains not fully drawn!
Over all an excellent holiday and one we will almost certainly repeat.
February 14, 2013
Rated 5 out of 5 by REET6 5 star experience
We have just returned from a two weeks holiday at the Sheraton Salobre. This exceeded our expectations. Nothing was too much trouble for the staff and the hotel catered for our every need. Although the hotel was full it still retained a calm and tranquility yet there were lots of activities to join in if you wished. To our delight the gorgeous weather added to our enjoyment and every day there was a lovely breeze making it just perfect when using the pool ideally situated on the rooftop where you can swim yet appreciate the gorgeous views.
November 28, 2013
Rated 4 out of 5 by Eldalo61 A Great Hotel
Our second stay here. Generally it was just what we wanted and expected. However over the weekend of 31st Jan, 1st & 2nd of Feb the hotel had far more guests and the restaurant struggled quite badly. During 2 evening meals I was served undercooked/raw food due to lack of cooking staff & number of guests waiting for the hot food grill. Normally the food id excellent. There was also a shortage of gas for the outside heaters which restricted the number of people who would sit outside, which in turn created a longer wait for a table!
February 4, 2014
Rated 5 out of 5 by hanzlaco First or regular guest ?
I travel to the Sheraton Salobre Golf relatively often since 2008. I’ve been there nine or ten times. My last visit in this hotel was from the 4 th to 9 th of April 2014. The services in the hotel are on a very good level and hotel staff is pleasant especially receptionists whose are working in this hotel for a longer time.
May 18, 2014
Rated 5 out of 5 by AButts27 Fantastic experience
From the very start the experience at Sheraton Salobre was first class. Perfect first impression meet & greet. Fast check in and even with flight delay we were then sent straight to dinner so as to ensure we were look after. Accommodation was immaculate and well cleaned every day. An upgrade to the 11th floor meant that we experienced superior deluxe status and never looked back. Whether you wanted complete privacy or a mix with people your every need was catered for. From watching the world go by whilst swimming in the sunset pool on the 11th floor to a lazy morning breakfast until 11 am or dinner until 11 pm; this hotel certainly ticks all the boxes and I will be returning again next year with my family to savour more relaxing moments. First class experience all the way !
August 5, 2013