Rated 5 out of 5 by Shardan75 RELAX WITH STYLE
Excellent lay-out, with an architecture of cement, wood, rock, gardens and integrated water perfectly in the landscape. Serviceses of quality and professional personnel highly. Very good Restorants for quality, quantity and choice. Rooms Deluxe endowed with every comfort and furnished with style. The Sunset Bar to the eleventh floor: an angle of peace and romanticism that it is lent for particular evenings.
August 29, 2013
Rated 4 out of 5 by DogLeon This hotel met our expectations and more
Overall a wonderful 7 days and although not golfers we still felt the amenities were very good for a relaxing holiday. Our only concern was that the room facilities are slightly dated and the TV was temperamental to say the least.
Outside however was wonderful and the Sunset pool a delight
October 13, 2013
Rated 5 out of 5 by Debsiebear Beautiful design, beautiful people
The hotel is designed over 11 floors and cleverly laid out to include many private areas, and 7 separate swimming pools. The hotel never feels crowded, and is very peaceful and relaxing. The staff cannot do enough to help, and are extremely pleasant. All in all a fabulous destination hotel, with no need to leave the grounds.
September 30, 2013
Rated 5 out of 5 by GalesMadrid Relaxation
This hotel is fantastic and perfect for a getaway with your partner or family. Despite the size of the hotel is never actually feels busy . The staff during my visit were fantastic and friendly. The design of the hotel and it's setting are fantastic. During the evening you are at the hotel unless you have a rental car or catch taxi's however there is enough offered during the evening to keep you occupied however if you stay longer than a weekend you may wish to venture further afield during the evening. The only downside to my visit was the practice of guests "reserving" sunloungers with their towels as early as 8am!! despite the signs, hotel staff did not really enforce the "no reservation policy" which meant thta you were forced to look for a lounger or call management to remove towels that had been present for 2 hours! For a luxury hotel/resort not what you would expect - maybe in the costas..
August 19, 2013
Rated 4 out of 5 by DCJ2760 Week Relaxation
Great hotel if want to just chill out and relax.Staff at meal times could do with better training things like tables not cleared,orange and water running out these things should not be happening.Overall the staff were great and nothing was a problem. Would return again to recharge batterys
September 29, 2013
Rated 4 out of 5 by Grahamandjo Sept 2013, thank you
Having booked this holiday more from frustration and time restrictions We did not know if e had done the right thing. With busy lives and a hectic schedule leading into the holiday we were ready to relax. From the firs arrival ate reception the experience at Sheraton Salobre was fantastic. Specifically Bea who from that night and throughout was a constant source of help and guidance. Staff at the hotel were exceptional. Luiz at sunset, Alez, David and all of the staff in the breakfast and dinner areas were fantastic.
Overall brilliant! Location wise some people may feel it is as little away from the beaches and nightlife but for us it suited, we hired a car for a few days and did a coupe of excursions which really showed how much gran canaria has to offer. But an easy shuttle to the beach was gained when we wanted it and Maspalomas was lovely. The only critic was the quality of the towels, no spare toilet roll, no bed/stable ski e at the sunset pool but this is nit picking as overall a fantastic Lindsay was had, thank you all , Graham And Jo
September 29, 2013
Rated 5 out of 5 by Karold Lovely Hotel with great features
As a couple we enjoyed the hotel and facilities, F & B and surroundings quite a lot.
Very nice, beautiful, clean, updated and privately located though not far from Town, quick drive.
Perfect for Couple's Golfer's, Spa, (Scandinavian's with expectations), even diver's. Very helpful and friendly staff as well, wonderful actually so go for it. HIGHLY recommended!
March 1, 2013
Rated 5 out of 5 by PESO Nice & quiet golf & spa resort
We had great two weeks in Sheraton Salobre Golf Resort & Spa.
Very nice modern design, great pools, spa, Sunset area, two very interesting golf courses, excellent staff etc.
September 22, 2013
Rated 4 out of 5 by Chri8 Recommended, if you like challenging golf
Great hotel with two 18 hole courses (the north course is a beast under windy conditions). A vast resort, but due to smart, spacious and tasteful architecture, you do not feel its real size. Very friendly staff and caring management - they solved all our issues perfectly.
March 7, 2013
Rated 4 out of 5 Not always ready
staff replace bathrobes only after request. staff replace solid soap only after request, they did not note that we did not use the other product.
The three bar are nice and cool but it's impossible to have something to eat (snack) with the drinks...
April 8, 2013
Rated 4 out of 5 by Clara27 nice stay
Beautiful hotel, clear and nice
The only inconvenient is the lifts, you have to wait long time (only two lifts for each part of the hotel for about 300 rooms).
August 17, 2013
Rated 4 out of 5 by stingrai54 Nice Hotel, but to high prices for softdrinks, drinks and so on
Very nice Hotel, with very customer related staff.
But the prices in the hotel for softdrinks, drinks, beer, coffee are much to high!!!!
August 19, 2013
Rated 3 out of 5 by roland needs strengthening ...
very differing performance of staff, do not see clear standards, f.e.: phone put down on service number when staff busy (twice in a row) ... stayed in fuerteventura a month before and this was a much better and consistent experience...
February 10, 2013
Rated 4 out of 5 by RafaGR Spanish Family / 2 Adults + 2 Babies July 2013
Great hotel facilities, but the best with no doubt is the Hotel Staff: friendly, helpful and extremely nice in every area: Front Desk, Restaurant, Bars, Pool, BeachPoint, etc...
Some points to be improved:
Buffet Menus for both breakfast and dinner don't meet the expectations of 5 star hotel guests. Variety of dishes is really needed.
The Bar 320 and La Palmera offer exactly the same menu. Customers will tend to go out for lunch or dinner.
The Minibar system doesn't allow the customers to use it a little fridge, mainly for those traveling with babies
Amenities kit should be a bit larger. It is clearly signed in the bathroom that is available on request but it should be available on the room upon arrival.
No Turndown service during the stay. I don't know if it was just available for Suites or VIP customers.
No sleepers or bathrobes availables in the room
The baby cots are very hard for a baby back. They should be a bit softer.
We felt like a home during our stay and our kids had a great time too. Thank you for such a great week, And please, keep the hotel soul (the staff) as it is right now.
July 22, 2013
Rated 4 out of 5 by SIG78 Internet Wifi
Everything good as usual, the only thing that did not work properly was the INTERNET neither de wifi and the computers in the lobby.
August 1, 2013
Rated 5 out of 5 by Nina Fantastic atmosphere and style
Great view up in a mountain. Tranquil, stylish hotel with professional staff. Excellent pool areas and beautiful spa. Suitable for families, couples, golfers etc... :)
February 26, 2013
Rated 5 out of 5 by Cody6 This Hotel is friendly and relaxing
We spent a relaxing week at the Salobre Hotel and spa the staff could not do enough for us and the food was excellent. We will certainly try to stay there again.
February 6, 2013
Rated 5 out of 5 by Fran67 This hotel is the best in Gran Canaria
I find Peace and relax.
The staff is very profesional, specialy Mr.Pedro Sierra.
July 1, 2013
Rated 4 out of 5 by Golf Lay out of the hotel
To reach the rooms, and restaurants is rather cumbersome. The glas window in the shower is over the top
March 25, 2013
Rated 5 out of 5 by Kgo70 Fantastic hotel
Nice hotel - perfect location - zen feeling - fantastic golf courses- friendly staff.
March 10, 2013
Rated 5 out of 5 Relax & Enjoy!
The best place in the island to relax & enjoy!
June 17, 2013
Rated 5 out of 5 by fahed1960 A great hotel even if you do not like Golf
To enjoy a peaceful and relaxing moments,excluded from the whole world
January 30, 2013
Rated 5 out of 5 by Siena Original
The internet access was not reliable
June 14, 2013