Rated 4 out of 5 by Odyssey4444 Lovely setting
Loved the setting and amenities. Rooms a little plain.
November 22, 2015
Rated 5 out of 5 by Mills1609 Fantastic Honeymoon
We stayed for our honeymoon between the 15th - 25th September. The Blue Palace is an amazing place, the staff are very friendly and the scenery and views are mesmerising. The accommodation and food were also excellent. We wouldn't have any hesitation in recommending this hotel to anyone seeking a 5 star retreat.
September 26, 2015
Rated 5 out of 5 by kburke Great for special occasions, getaways
This place is amazing in so many ways. We came here for our anniversary and had a room that was phenomenal and was fortunate to be upgraded to one with our own pool and additional floor and room. The food was great, the room was awesome, the pool and ocean access were perfect and the staff was great across the board. We wrapped up our trip for the most part here and while we would've liked to explore Crete more than we did, after having traveled for a week + before getting to the Blue Palace it was the perfect place to unwind, take in the local sites and food, and just fully relax.
September 14, 2015
Rated 5 out of 5 by Vasso PERFECT FOR HONEYMOON!
Staying at Blue Palace at has been one of my most rewarding times! Straight after the wedding, it has been the place with the easiest reach, wonderful setting, amazing views and chance to visit the island of Spinalonga. We have been fascinated by the breakfast, the Asian restaurant, and local greek taverns. Last, staff has been really helpful and always polite and interesting to speak to. The room with the pool was relaxing and housekeeping excellent! Amazing experience which would like to repeat every year from now on!
A big thank you to all and congratulations!
September 11, 2015
Rated 3 out of 5 by mideasttravel Untrained Staff
We booked transfer via Helicopter. The day before I have communicated the quantity and approx. weight of luggage. At the time of departure we had to leave 80% of our luggage behind, as it did´t fit in the Helicopter. The Staff didn't inform or check correctly reg the transportation of the luggage, I have even asked twice if all would be fine. As this was clearly not our mistake on top they charged me full shipping fees plus taxi and the luggage did´t even arrive on time it arrived one day later.
What a customer service, one time and never again!
August 28, 2015
Rated 4 out of 5 by Bifbof Memorable moments
Thank you to the staff at the Blue Palace who made a difference with their kind service and hospitality including- Manolis, Florentyna, Niki, Nany and Maria! It is a large resort and the staff friendliness was truly appreciated. We stayed in a twin room overlooking the resort, on the 3rd floor adjacent to the Arsenali Bar. Walking to breakfast in the morning and back to the room last thing at night was always a definite highlight, as the Bar/Pool area is certainly beautifully designed and the view from here over the bay to Spinalonga deeply gorgeous. Breakfast was a noisy, slightly hurried start to the day, in the large concrete room with little softness- we didn't enjoy the fast paced morning muzak which was played a little to loudly, maybe aiming to move the traffic. Even so, the range of food and beverage offered could not be faulted, and we did get use to the bustle! We ate in all 4 restaurant at night and enjoyed them all, but loved Flame especially. A delightful menu, setting and service. The funicular down to the beach was novel, although at times unfriendly, and we liked the warm sea water pool which is vast. In addition cannot recommend highly enough the Thallasotherapy pool in the Spa, came out walking on air. Plaka the village next door has authenticity and complements the Blue Palace in offering something completely different. The Carob Tree restaurant and stylish boutiques are great. Our hotel room and balcony was very pleasant with some well made furniture and lighting. Small, niggly details in the room had been overlooked, such as the curtains which were hanging oddly and needed to be fixed. By far my biggest bug bear were the ants in the bathroom which needed to be wiped away. It may be time for these classic rooms to be re furbished as they are tired, whilst keeping the wood surrounds which were nice. It's a shame as this element does not marry in with the luxury brand. Of course nothing is perfect. Overall, we had a lovely holiday, the staff were superb throughout and there were some fantastic aspects. I would certainly recommend the Blue palace for a relaxing holiday with the opportunity for cultural visits and trips, as well as water activities.
August 13, 2015
Rated 5 out of 5 by TeamKern Excellent stay in Paradise
We had an incredible week at the Blue Palace. The facilities, service, staff, location and comfort were all incredible. We were sad to leave and will return. The two let-downs were the spa facilities, which were sub-par considering the quality of the rest of the resort, and the wifi was pretty terrible.
August 12, 2015
Rated 5 out of 5 by MartinUK Simply superb
If you want a relaxing holiday in a stunning location, you will not go wrong here. It's a beautiful place, with great dining options, and the staff are quite amazing - nothing is ever too much trouble. The spa is wonderful too. While it's not cheap I was happy that I got good value and all the family felt pampered for the whole week.
August 1, 2015