Rated 5 out of 5 by Vincos Superlative in Every Aspect
OVERALL IMPRESSION: Nestled in beautiful wine country with the purely theatrical back-drop of the village of Elciego and it’s impressive Church of St. Andrew, this property is calculated to WOW and it succeeds in spades and by every marker. The building is a masterpiece of modern architecture by Frank O. Gehry but its magnificence is equaled by every other aspect of the experience: welcome, service, accommodation and food service are all impeccable.
SPG RECOGNITION: We were personally welcomed by the reception manager who handled our check-in and accompanied us to our room. As platinum, we were upgraded to a Grand Suite which has to be one of the finest rooms in the house with it’s full frontal view from TWO picture windows of the spectacular facade. As it was our anniversary, there was a lovely bottle of Cava chilling for us. The concierge staff is one of the most proactive I have encountered and we had several messages prior to arrival with suggestions as how to best spend our time and with offers to make all necessary arrangements. A Platinum benefit was a complimentary tour (two hours including a tasting) of the adjacent winery and this turned out to be a major highlight.
THE ROOM: Spectacular modern design in a loft-like atmosphere with modern classic furnishings and fine linens. Even appropriate mood music was arranged on the in-room sound system. The marble bathroom was huge and grandiose. We loved the Caudalie bath amenities - made from grapes to keep with the hotel-winery theme.
EXCEEDED EXPECTATIONS: The Spa was elegant and beautiful with every possible feature including a great jacuzzi with a view over the vineyards. The gym, pure state-of-the-art. We opted for the five-course taster menu in the gastronomic restaurant and this was truly superb - from the excellent service to the inventive cuisine. They even recognized our anniversary with a special dessert.
DID NOT MEET EXPECTATIONS: Not a single aspect of this property falls short of perfection.
November 12, 2012
Rated 5 out of 5 by StevenPat Impeccable Service, Beautiful Hotel
What a unique hotel in the middle of wine country! My wife and I stayed in room 1 and had a beautiful view of the cathedral. It even gets better at night as it's lit up against the dark sky. The general manager greeted us and made us feel right at home. The entire staff was pleasant and welcoming. The tasting menu was outstanding and the wine topped off a perfect stay. We highly recommend this experience for any couple who wants a romantic getaway.
October 24, 2012
Rated 5 out of 5 by SlipperyJoe expensive, but worth it.
Unique hotel, everything you could ask for, I rated the facilities as average only because I was dissapointed that the spa and hammam were not hot on either day that I tried them, the facilities are beutiful as is the location. Do the wine tour, and eat at hector ortiz.
October 1, 2012
Rated 5 out of 5 by Socrates A little fairytale...
We arrived late at night to what appeared to be a discretely lit, anachronistic castle with, in lieu of stone walls and towers, a fantastic architecture coloured with bold, winery-inspired palette. This luxury collection hotel is unique and unforgettable, with a glass bridge connecting the two wings of the structure allowing you to breeze under Gehry's titanium ribbons.
The location was lovely, with the small, characteristic town of Elciego within walking distance of the hotel and a beautiful view over the town church and vineyards from the breakfast area.
Impeccable room with vineyard view and complimentary valrhona chocolate, the welcome gift as a platinum member was a locally produced olive oil we continued to enjoy at home.
We visited the Guggenheim in Bilbao and, while imposing and impressive, our stay in Elciego provided us with a much more intimate perception of Gehry's work, almost as if we had been two guests in his living room, where he held his sketchbook and told us about the enchanted Basque land his imagination was about to conquer.
August 3, 2012
Rated 5 out of 5 by Fem69 Great stay!
My wife and I spent two nights at this hotel in early December and everything was perfect. The rooms are large and comfortable; breakfast is delicious and with high quality produce, the bistro serves excellent food and the wine bar is the perfect place for a quick bite. The spa itself is not impressive but the treatments are quite original. I took a "skull massage" and it was very enjoyable. The Marques de Riscal winery is worth a visit (free with your stay) as it is Ysios in the nearby town of Laguardia.
Above all I would highlight the service. Everybody is nice, willing to help but respectful with your privacy. The hotel has the perfect size for a luxury retreat: not too big so you don't feel anonymous, not too small so you can still go unnoticed!
December 21, 2011
Rated 5 out of 5 by Nikita Escape here with your favorite lover!!!
Unique jewel in SPG crown.
You will remember this wonderful place forever.
Located at "bodega Markiz de Riscal" - winery with very tasty Rioha wine.
Great rooms, great food (try Hake Nape fish - 45 euros for two persons), great one-of-kind design, great wine, warm swimming pool with aquamassage devices. Spa.
Greatest place for few days with your beloved one.
December 13, 2011
Rated 5 out of 5 by AR11 Small, but incredible property in Elciego, ES
The Marques has a hard expectation to live up to. From the moment you book a stay you anticipate your arrival at this architecturally stunning property. Fortunately the hotel rises to those expectations and exceeds them.
I arrived in the evening to find the hotel lit up in the Spanish night. It's edges glowing and the sinuous sheen of the stainless steel and titanium cutting through the black of night. Incredible.
I spent 6 nights at the hotel and found all of it's facilities to be word class. There are three restaurants, a wonderful spa, and a guest library that is the perfect place for a late night drink.
Additionaly, the small towns of Elciego, Laguardia,and the surrounding vineyards are a wonderful place to run, bike, or just spend a day touring.
Finally, the staff are attentive without being pushy and work hard to accommodate your every request.
A true five-star experience!
December 13, 2011
Rated 4 out of 5 by mic64 great Ghery, but....
If you want to go to see Ghery architecture ok, but I was expecting a warm hotel in a countryside not a cold hotel without any feeling exept Ghery.
I didn't go to the restaurant because it was very dark and unconfortable.
the bed is great as usual, the room is very big and confortable, but colours are terribles! tha bathroom huge , more then huge, but the shower didn't work well. the same for the swimminpool, it was perfect! and very nice, but the shower only with hot water (it was impossible to shower!).
I espect more from a luxury collection 5 star!
sorry, but I prefer to go to see Ghery in Bilbao
December 5, 2011
Rated 4 out of 5 by Premium Example of content and style
The hotel is a beacon off the highway to guests. The staff is welcoming and accomidated all our needs. Had dinner at the gastronomic. It was a wonderful experience in new cuisine although if you are on vacation its better to try for the local Rioja classic dishes. Close to Logrono for more city pleasures but just up the road La gaurdia a small classic town. I would suggest that the hotel arrange a private tasting or tour just for Platinum members as perk instead of a general group one.
November 17, 2011