Rated 4 out of 5 by pms38 Good hotel
We appreciated our journey in the hotel, in august. We enjoyed the 3 swimming pools and the spa, but there are some details that can be improved. Our room was next to the staff room and we heard a lot of noise all the time because of the staff trolley on the ground, and the room was situated near the maintenance, our flush toilet was broken...
We also have appreciated that we could have dinner in a place for "adults only" (where we had breakfast).
In conclusion, we had a very good time here, but it would be a plus if the staff could also speak french.
August 20, 2014
Rated 5 out of 5 by Mauli Excellent for Kids
This was the second time that we have been here and we have enjoyed both times and highly recommend the hotel. Their kids activities are second to none.
August 24, 2014
Rated 5 out of 5 by Manish24 Perfect for Families
We were a family of 4 age - 39, 38, 7 and 3
The hotel was perfect for us because:
10 min drive from Airport (good for young families)
Communicating was easy as most staff spoke English
Clean and facilities of a high standard
Excellent swimming pools, especially childrens pool. Great for 0 - 10 year olds.
Lunch of a good quality, and can have near the pool
Dinner different theme every night, and of very high standard. Oliver the Chef made special dishes for us which was excellent
Kids club was brilliant. Can be used anytime so if you want a break just send them there. Very safe, lots of things to do and staff were excellent.
Beach was good, however can be windy.
Evening entertainment for kids was good - kids disco, cinema. For adults it was good, everything indoors, live singer, disco divas, flamenco dancing.
Location great - 5 min walk to supermarket (don't bother with toiletries), Casino next door, town 5 mion drive or 15 min walk.
McDonalds for kids is good 10 min walk (as a one off treat!)
Spa facilities very good, would recommend also a full body massage as a treat.
Good decor and cosy.
Junior suite was excellent for a family of 4
Staff always on hand to help and make us feel comforatable. Even the kids felt comfortable speaking to them.
Few negatives, but didn't really bother us too much - need more veg selection at pool bar, more pool service for drinks, the piano bar can get busy, so perhaps a little short staffed
August 10, 2014
Rated 5 out of 5 by goldman20 Great Family Hotel
We returned to this hotel after a two and a half year break and the improvement is fantastic. Check in was easy and our room had had a superb sea view over the wonderful sandy beach.
Breakfast is a feast. I defy anyone to leave the buffet hungry! We did not eat dinner in the hotel as thre are too many great eating places in the area.However, I believe the hotels half board option at 20 euro per night does represent good value but you have to book it for the whole of your stay.
There are 3 outdoor pools (2 heated and 1 definately not!) plus a very nice looking childrens pool. Kids seem to be well catered for with a club and play area plus regular activities. The staff are all excellent with children.
There is a very nice Spa and a very well equiped gym, if you are into pain on holiday! It was also nice to see evening entertainment in the main bar, however, I think it is a shame that the Pub bar still does not seem to be open. I think that if it were, and served bar snacks, it would give a useful eating in option. It could also serve as an area for watching sport and therefor remove the one TV from the main bar which would improve the atmosphere.
overall we had a great holiday and it will not be as long before we come back again.
May 10, 2013
Rated 5 out of 5 by CharleyR Great location
Hotel has excellent location right next to the beach.
We had a deluxe room with a sea view which was great. Very comfortable balcony furniture. Only down side was that most of the sea view rooms did not get any sunshine on their balcony.
I celebrated my 50th birthday while there and had a large chocolate cake, selection of fruit, bottle of water and a bottle of cava left in our room for us. Nice touch.
We will return.
July 27, 2014
Rated 5 out of 5 by EnricoR A good place to rest in a marvellous island
I had the luck to experience this hotel using Starpoints gained with business travels. As gold member, I had also un upgrade to a junior suite: incredible! I tried also breakfast, buffet dinner and the "El Faro" a la carte restaurant. Everything amazing!
August 14, 2014
Rated 4 out of 5 by Julie208 Good hotel but resort disappointing
Thought the hotel was great, but a 20 minute walk to the resort (which was not fantastic). Weather very windy which would put us off re-visiting this area.
August 14, 2014
Rated 5 out of 5 by wernerat Extraordinary friendly staff
As Platinum members we were upgraded to Executive Suite. The staff at the reception desk was absolutely friendly, competent and always had a smile.
Beds are perfect for a good nights sleep.
We had dinner in all three restaurants. The main restaurant buffet dinner (Spanish buffet) was great and service was very good. The two other restaurants did not convince me. There are better deals in the nearby village. The breakfast is perfect.
The two Golf Courses nearby are in easy distance and shuttle service is provided. Both courses offer nice views to the sea and we liked to play them both.
The pool and beach area was very clean and not very crowded.
Next time in Fuerteventura we will be staying again in the Sheraton - for sure
February 26, 2013