Rated 5 out of 5 by goldman20 Great Family Hotel
We returned to this hotel after a two and a half year break and the improvement is fantastic. Check in was easy and our room had had a superb sea view over the wonderful sandy beach.
Breakfast is a feast. I defy anyone to leave the buffet hungry! We did not eat dinner in the hotel as thre are too many great eating places in the area.However, I believe the hotels half board option at 20 euro per night does represent good value but you have to book it for the whole of your stay.
There are 3 outdoor pools (2 heated and 1 definately not!) plus a very nice looking childrens pool. Kids seem to be well catered for with a club and play area plus regular activities. The staff are all excellent with children.
There is a very nice Spa and a very well equiped gym, if you are into pain on holiday! It was also nice to see evening entertainment in the main bar, however, I think it is a shame that the Pub bar still does not seem to be open. I think that if it were, and served bar snacks, it would give a useful eating in option. It could also serve as an area for watching sport and therefor remove the one TV from the main bar which would improve the atmosphere.
overall we had a great holiday and it will not be as long before we come back again.
May 10, 2013
Rated 5 out of 5 by wernerat Extraordinary friendly staff
As Platinum members we were upgraded to Executive Suite. The staff at the reception desk was absolutely friendly, competent and always had a smile.
Beds are perfect for a good nights sleep.
We had dinner in all three restaurants. The main restaurant buffet dinner (Spanish buffet) was great and service was very good. The two other restaurants did not convince me. There are better deals in the nearby village. The breakfast is perfect.
The two Golf Courses nearby are in easy distance and shuttle service is provided. Both courses offer nice views to the sea and we liked to play them both.
The pool and beach area was very clean and not very crowded.
Next time in Fuerteventura we will be staying again in the Sheraton - for sure
February 26, 2013
Rated 5 out of 5 by Neuchatel Again, fantastic!
Just to say that our recent stay, for the second consecutive year, has been been equally enjoyable. Upon arrival and as SPG gold members, we were upgraded to a lovely Junior Suite and we were offered free breakfast and WIFI. Lovely staff and great service. Breakfast is great; good food and a big variety. We received an invitation for the spa which we enjoyed very much. We had read some comments a bit dubious about the spa, but do not seem accurate. Perhaps, what could be interesting it is adding another bike in the gym since there is enough room. The children's program and the guys who run it are great and very professional. The mini disco is a big success.The location, the views, the pools are very nice and everything is kept clean. In short, very happy.
April 14, 2014
Rated 2 out of 5 by goldman20 This is no longer a Sheraton Hotel as I know them!
In the last year this has gone from a Sheraton Hotel that supplemented its income with package tour guests to package tour hotel that masquerades as a Sheraton. The hotel has completely lost the Sheraton ethic and recognition that I have come to expect from a Starwood Hotel. I am certain that if you are a person who enjoys package holidays this will be a perfectly acceptable hotel. If,like me, you are an SPG member and have come to expect more from Starwood Hotels you would be far better off going to the Sheraton Hotels in Gran Canaria or Tenerife where your custom will be much more appreciated.
June 17, 2014
Rated 5 out of 5 by VANDENBORRE this hotel has great features
The were in this hotel for thee times.
This hotel is fantastic, staff is very kind and helpfull, the food was very good, in one word the hotel is fantastic and I would certainly recommend for 100%
last stay was in may 2011. We will certainly return this year !
July 22, 2012
Rated 5 out of 5 by Lyco Amazing 10 days spent on the island!
i have to admit, it was a very, very, very amazing stay at this hotel.
from the check-in (thank you Carlos), the spg recognition, the pool, the restaurant (thanks to Jose - i hope i got the name right), great food, and especially the rooms (super clean, super comfort).
special thanks to the house keeping (amazing job during the 10 days).
i really want to thank every single one of the team in the hotel ... you are doing a great job!
i wanted to speak to the manager and compliment him personally at the check out but it was a busy morning and i decided just to write this review :-)
September 12, 2014
Rated 2 out of 5 by jose Mr Jose
Where there with family, the place was great but the hotel organization wasn't. !
first to get the room we had to wait for 1h30, then they recommend to wait at the pool restaurant , we had to wait for an hour to pass the order and another hour to get served ...
Also the hotel had 3 restaurants one with buffet and two "a la carte" the thing I do not understand, is that knowing the hotel is full, only one of the two "a la carte" restaurant is open ever day. We had to go out to have dinner because we had to book a table to have dinner in theses restaurant even being a hotel guest !?
I can't stop thinking that theres is cost-cutting program going on and therefor wondering what are we really paying "sheraton" quality for?
The room was very nice but some equipment was old or even damaged. in overall we had good time.
There is children park with cool games and the pool is fantastic.
November 7, 2011
Rated 5 out of 5 by Owz93 Such a delight!
To be honest I can't believe I have never written a review about this hotel before. As a family (Husband, wife, 2 daughters 3,5yrs) we really only manage one good family holiday abroad per year. So it is important that we choose the right hotel. A few years ago when we were trying to find the right hotel we came across the Sheraton Fuerteventura. We really only had two requirements. 1. We didn't want anying busy & loud. 2. We wanted somewhere nice enough that whereever we went in the hotel we felt we were in a place that was artisitic, quality and restful. We found all of this in the Sheraton Fuerteventura. From us walking in the door the first day until the moment we left it just felt right!! To be sure it is not the place if you are looking for a really active busy hotel. However if you are looking for a place where you and your family can rest, be looked after & have a good quality time together then I'd certainly recommend you give this hotel a try. For us (within our budget) there is no other place we wish to go on holiday. So much so we are leaving for our 3rd holiday in about 10days.
December 23, 2011