Rated 5 out of 5 by Ekaterina789 Wonderful place
My husband and me, have been in this hotel in January 2014 and get pleasure to leave in this beautiful place.
This quiet space where you can relax from the bustle of the city.
Excellent, discreet service. Lots of smiles and flowers. Very delicious and varied cuisine. I would like to visit this hotel, already with children. Thank you.
March 4, 2014
Rated 5 out of 5 by katiis Hotel Staff is most memorable :-)
Never met any hotel staff like them elsewhere. They are friendly, adorable, nice, and everything :-) They included: Staff at the beach, in the garden, shuttle driver, staff at the pools, at the restaurant, at the fitness center, etc.
(But the receptionist was not in this case. She smiled but not so friendly.)
Another thing that I liked were the pools. 3 pools... Enough for everyone.
Hotel landscape was perfect. Very natural and private.
Room's view was also nice. Though we were in the west wing, we could see the sea scenery. So perfect.
February 16, 2014
Rated 5 out of 5 by spencertorpy Great SPG recognition
This is a great hotel. I couldn't have been happier. I have stayed here 3 times and it gets better every time. I left my overnight bag in the bathroom and they delivered it to me in Bangkok. No charge.
It is a beautiful and relaxing hotel away from the hassle, but close enough to town with a short taxi ride.
Pools are beautiful and there is always plenty of room. Service is great everywhere, check-in, restaurant, drivers, housekeeping. Restaurant overlooking the ocean is a great spot for lunch
Again thank you to the staff and management.
February 12, 2014
Rated 4 out of 5 by Takashi48 Very nice hotel
We were satisfied with efficient service
and friendly staffs very much. It was very Comfortable Hotel for us. We hope stay again.
February 17, 2014
Rated 5 out of 5 by Elements Feel like home
Overall is excellent, especially for the staffs. Warn hospitality and it could make you feel like home. I stayed for 16 nights and it is was a real relax in the botanic and oceanic scene. Staffs really pay attention to every single details. I met GM - Kuriyama san at Element on the last day came to greet us, so lovely. The improvement is only the room itself is quite outdated, maybe a time to renovate.
February 14, 2014
Rated 5 out of 5 by Wilfredthomas Staff and Manager
The Manager is a great example of leadership in his interaction with guests and this is reflected in his staff's friendly and very helpful attitude
This is a well run top class establishment and a credit to the Sheraton brand
February 15, 2014
Rated 5 out of 5 by Huntend01 Sad to go...
Thank you for a wonderful stay - beautiful place with lovely staff ... Hope to return one day. Kind regards.
February 6, 2014
Rated 5 out of 5 by Bkitsu808 Diamond in the rough
Pattaya offers great experiences but there are only a few great hotels in the area. Sheraton Pattaya is one of the best places to stay. Five minutes from all the entertainment and adventure, it's a peaceful getaway with an emaculate view of the ocean. The staff there is attentive and accommodating, and just warm hearted hosts. I will definitely stay here when I return. GM Kuriyama has done an amazing job with this hotel and his staff!
December 28, 2013