空室状況&料金

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お子様/1室

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折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

注: 当ホテルでは12歳までを子供とみなしています。 必要に応じて大人と子供の人数を変更してください。
折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

ファミリープランポリシー

12歳以下のお子様には、料金をお支払いただく大人のお客様のお部屋にあるベッドでお休みになる限り、無料でご宿泊いただけます。 折り畳み式ベッド、お子様用折り畳みベッド、ベビーベッドは、追加料金となる場合がございます。 12歳未満のお子様の朝食料金は半額です。

Rated 4.2 out of 5 by 134 reviewers.
Rated 3 out of 5 by SPG Recognition to improve Overall stay was pleasant, very relaxing. We got upgraded to a was very nice & spacious room. However, upon check-in, I believed the staff who were engaged with my check-in was quite new. Every time she got interrupted by phone calls, she seemed to be lost in continuing the previous conversation. My room wouldn't be upgraded to suite if it wasn't because of the senior staff standing next to her. I had to remind her that my breakfast should be included given my platinum status although I had the room booked for room only; didn't mention about internet benefits. On the next morning, the staff at the restaurant billed me the breakfast charge, which again I told her that my platinum should include breakfast benefit. She then checked & apologized for the error. I also think there should be some programs for Platinum members in compensation that you don't have club benefits like Sheraton Hua Hin for example. October 6, 2014
Rated 5 out of 5 by Very Helpful Staff My Wallet and phone was stolen in the city during my stay and the hotel staff assisted me to get a police report and to reach out to my banks to cancel my bank cards The manager was willing to work with me how to settle my bills on check out, All worked well April 30, 2014
Rated 5 out of 5 by Best choice for Pattaya Unlike the other Pattaya's resorts, Sheraton located in the quite part of busy town, great choice for tranquil escape. The decoration was well crafted and the sea view was stunning, very good for sunset appreciation. As a Platinum guest, we got upgraded to Deluxe Pavilion, so I would assumed that it's categorized as a standard suite class which's I think it wasn't there yet as the room size is quite small and the view had been blocked. Regarding the Sheraton standard, I was very surprised that this property doesn't has the Sheraton Club Lounge!!! Overall experience was nice, the best choice for Pattaya but for a weekend escape but would be great if they could add the Sheraton Club March 13, 2012
Rated 5 out of 5 by Privacy and comfortable stay A bed and pillow is really comfortable, service at the reception is impacable. Pool is nice and beautiful. Food is delicious too. September 2, 2014
Rated 5 out of 5 by Excellent food & beverage Good environment, lot of greens. Three well maintained pools, very clean. Staffs are friendly and helpful. I especially love the breakfast, lot of varieties of choices, they change everyday, every morning I had surprises of new food style. One of the best breakfast I had across five star resorts. Food standard of the restaurants is high, I like their pizza very much. Poolside services are great. At every evening, I visited Latitude bar to have drinks and enjoy the sunset, very relaxing. Well done, Sheraton Pattaya, highly recommended. June 6, 2012
Rated 5 out of 5 Fantastic Stay If you're looking for an oasis in Pattaya away from the clubs, massage palours and bars then this is the place to stay. We were here on a short honeymoon on our way back to Hong Kong and it was just what we needed. The 3 pools are amazing - each has a unique feel and it's nice to move from place to place. The staff are extremely welcoming and will take care of you. The only downside is that the hotel seems reluctant to observe platinum guest features, including a lack of club room. August 15, 2013
Rated 3 out of 5 by Lack SPG Recognition; General Manager provided poor excuses...Shame. The resort location is beautiful. Unfortunately the service provided by the front desk and Hotel General Manager did not match the superb location and service provided by the Food and Beverage Departments. Don't expect a genuine hospitiable recognition of your SPG Platinum status at this resort. As with any typical American Starwood Property you will hear that the hotel is currently sold out of premium rooms; a simple call to SPG reservation will attest that it was not so...what a shame. Frequent travelers are familiar with all the excuses provided by hotel management not willing to honor the acheived status gained by their guest from being a LOYAL customer. On the positive, the hotel restaurant and Lattitude bar staff provided exceptional service and delicious food. Pool atttendants were also great and very attentive. May 15, 2013
Rated 5 out of 5 by Diamond in the rough Pattaya offers great experiences but there are only a few great hotels in the area. Sheraton Pattaya is one of the best places to stay. Five minutes from all the entertainment and adventure, it's a peaceful getaway with an emaculate view of the ocean. The staff there is attentive and accommodating, and just warm hearted hosts. I will definitely stay here when I return. GM Kuriyama has done an amazing job with this hotel and his staff! December 28, 2013
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