Rated 5 out of 5 by AP2014 week-end in Evora
The hotel is great,excellent food, the place for a long week-end
September 1, 2014
Rated 4 out of 5 by Nel777 Delightful Getaway...
Short stay in the hotel and was delighted with the attentiveness given from the staff from the time we enter right to the moment we left the hotel. Special mention to Joao Bilou for ensuring that all our needs are attended to; and also to Cristiano Santos for a wonderful exchange of conversation over the wonderful Portuguese wine during the wine tasting session! People with a warm and welcoming attitude are important and this hotel has lots of them!
August 31, 2014
Rated 5 out of 5 by Ant1999 Very charming place to stay more than once!
The hotel is excellent, from the staff to the amenities, service, breakfast and food in general. The rooms are impeccable, very well decorated and attractive. The front desk is also one of the highlights of the hotel. It is an historic building, and an ideal place to discover the city of Évora and all the Alentejo region.
August 5, 2014
Rated 5 out of 5 by Wayneandangela Very Special Place
I've stayed twice. The hotel is remarkable. The staff is gracious and attentive. Fascinating historical site that has been renovated to elegance with a focus on comfort and beauty. This hotel is a favourite in a relaxing setting. We will return. Thank you.
July 15, 2014
Rated 5 out of 5 by LorenzoR Excellent hotel, great staff
This hotel is a gem in the beautiful Alentejo region.
Not only is the staff most welcoming, competent and friendly, the property, which is located in an old convent is really stunning.
The atmosphere, quietness and food, all ver, very good.
I was there for a conference in Evora and could due to time constraints not take full advantage of all the hotel facilities (unfortunately no dinner in the restaurant), but i really enjoyed my stay and will definitely try to come back.
The only minor downside could be that the hotel is not in walking distance of the nice and pittoresque town of Evora, but then it is only a 5 minute taxi-ride away...
July 2, 2014
Rated 5 out of 5 by MarkGlee Enjoyed everything this hotel offered
We stayed only 1 night but thankfully we arrived early and felt we we were there longer. The staff we're most welcoming, the pool house was a wonderful place to enjoy lunch & dinner in the magnificent, original wine storage room was memorable. It was one of the best meals we experienced during our 10 days in Portugal. We stayed in the new modern wing and the room was most spacious with a balcony overlooking the garden.. We were given a free taxi ride in to the old town of Evora, as well as being picked up at a pre-arranged time by the same driver. It was more an 'experience' than a stay and we highly recommend this hotel.
June 29, 2014
Rated 2 out of 5 by PC2883 Mixed Emotions
The hotel did some wonderful things for us, but also did some things that left us very disappointed.
Our biggest issue was with the transportation options listed on the hotel's site - we planned our trip around this. The hotel did pick us up from the bus station free of charge, as stated. However, the hotel never provided us transportation to the city. Every time we asked, the staff told us it was not available, even though their site has hours of operation for a complimentary shuttle. When we went to request transportation to the bus station the night before check out, we were told we would have to pay for a taxi. It was not until we said we were provided a free taxi at arrival and the staff saw that we were platinum that a free service was arranged. This was all such a disappointment to us.
We asked the hotel to arrange a wine tour for us. After not hearing anything, we asked for a follow up. It seems as though no one had followed through.
The hotel did do nice things, such as a welcome toast at check in and a bottle of wine for our room as a result of our status.
June 22, 2014
Rated 5 out of 5 by dimitka Very interesting prop
Every detail of this property was done with perfection. We staid in a old part of this hotel and enjoyed it every moment. Breakfast was one of the best we had in any other hotels. Staff and management very friendly and try to make all possible to satisfy our stay.
The only small disadvantage was it location. After spending all day walking in Evora, the last thing I want to do was to drive back on a dark road.
June 1, 2014
Rated 5 out of 5 by Vincent07 extraordinary location
modern Hotel which includes the old masonry of a former convent
June 1, 2014
Rated 4 out of 5 by FMS0000 great pool
Excellent hotel & spa for romantic weekend
May 16, 2014
Rated 5 out of 5 by 02PR60 Heaven might be an improvement...but I doubt it.
This "Convento" Hotel is possibly Starwood's finest hotel in the entire world (having experienced Starwood's best hotels on five continents). The extraordinary personal service by everyone starting with the new General Manager as well as the previous GM, the Front Office staff, the driver and the entire Bar and Restaurant staff-- they are the best. This was our 4th visit to this magnificent hotel and I can't wait to return again.
May 13, 2014
Rated 5 out of 5 by JADR Great experience!
This hotel has a unique atmosphere, and is situated in beautiful grounds. The building is very interesting, and facilities well maintained. Staff were very friendly. Upon arrival we received a great deal of information, which was very helpfull during our stay in Evora.
Unfortunately our stay was too short, but I would like to come back some day.
May 4, 2014
Rated 4 out of 5 by Antonio7 The place is unique, but the offer needs some fine tuning
There was no SPG recognition, which I cannot understand. Even for Starwood points I had to ask...
The breakfast is far from Starwood luxury collection, you should really improve that. I found it extremely basic and not healthy (orange juice was not fresh; a small toaster to service all guests; croissants heated in the kitchen microwave; ...among other things).
Finally, the hotel was with a low occupancy rate, and the room that has been given to me was an old and back oriented one. I did not understand why...maybe because I used a voucher...but still it is not a good reason, I may say.
The place is unique, but the offer was disappointing, specially if we are expecting a Starwood luxury collection standard.
The SPA experience was very good.
March 26, 2014
Rated 4 out of 5 by RuiFerro Sublime, as always
Definitely an hotel where we can find a place to rest, a place where kids are welcome, where we can find the ancient history of Alentejo... at least once a year a place to go and recharge batteries.
March 14, 2014
Rated 5 out of 5 by JNFB This is a Unique Experience Hotel
The perfect combination between the historical monument and the facilities accomadated thereon, and the excellent usage of the existing areas, along with the respect fot the orginal architecture.
An excellent service foccused on the detail, and the little extras thast made our stay unforgettable.
And yes, we will be back.
Pitty the chappel cannot provid the mass evry sunday.
February 21, 2014
Rated 5 out of 5 by Sanford Exceptional
Exceeded our expectations. Fabulous service and facilities albeit the Gym a bit small
February 10, 2014
Rated 5 out of 5 by EOH54 Wonderful historical site
Close to beautiful and historical Evora with its Chapel of Bones, Roman Temple and excelent gastronomy, Convent do Espinheiro is very well restored with its beautiful church and cloisters, very helpful and knowledgeable staff well versed on restaurants and activities in the Alentejo. Our stay was wonderful and romantic. It would be nice, however, if the Spa had rooms for couples. Overall a hotel to go back to, time and time again.
December 31, 2013
Rated 5 out of 5 by anoushka FUN-tastic hotel
Great hotel with great conditions to enjoy the stay in luxury rooms.
Very nice garden, well kept.
excellent spa, good restaurant.
The surrounding landscape is astounding.
December 17, 2013
Rated 5 out of 5 by geekolo Superb Service
My wife and I spent three days this September at this hotel and were impressed with the room, the grounds but most importantly with the service. The reception staff went above and beyond to ensure that we are taken care of at every step and were extremely professional, warm and hospitable at all times. We will definitely be back.
November 25, 2013
Rated 5 out of 5 by Papastratos Definitely a luxury experience in a great location.
Wonderful quiet location,great staff,very helpful and professional,beautiful gardens to walk around,close to Evora city,fantastic cuisine,very modern spa and once again:a very good staff.
October 28, 2013
Rated 4 out of 5 by CJJT Very nice stay
Beautifully restored and fascinating hotel. All staff were extremely professionel and doing their utmost to give us a pleasent stay. We fully enjoyed both indoor and outdoor pool facilities. View from garden room/balcony was fabulous. Not the best sleep we have had due to mosqitoes in one of the rooms and quite noisy air conditioner. Restaurant was perfect for dinner but very dark for breakfast.
October 20, 2013
Rated 5 out of 5 by Christine13 Historical features are amazing.
Very friendly and helpful staff. Our needs were met quickly and pleasantly. The accommodations were spotless. Bathroom was very luxurious. When we inquired about restaurants, the on-site restaurant's earliest reservation was 9:30, a bit later than we were seeking. We were then told that we could eat at the in-town restaurant run by the convent and that a complimentary shuttle could be provided. When we actually made our trip to the restaurant, the reception staff called us a taxi. We didn't choose to press the matter, but staff should be consistent with what they tell guests. We also had a tough time finding the convent. Our GPS wasn't working and signage wasn't sufficient.
October 16, 2013
Rated 5 out of 5 by goldman20 A haven of peace and tranquility.
Having visited this hotel two years ago, and being very impressed then, I was looking forward to a return visit and I was not disapointed. This hotel was excellent on my last visit and I think it has got even better!
It has all the facilities expected of a Luxury Collection Hotel beautifully and tastefully fitted into the original convent buildings. The church has been wonderfully restored as well as the old buildings and cloisters.
The chef cooks food to die for and the staff are superb.
Luxury, service, good food, great location and peace and quiet. Unbeatable!
October 3, 2013
Rated 5 out of 5 by Lucia13 A stunning hotel
The Convento do Espinheiro is absolutely beautiful. It's buildings have been impeccably restored and there are wonderful features like the chapel with its organ, and the cloister where you can sit and have a delicious local rose wine. I stayed in the new wing which is tastefully done and very comfortable. The pool and the spa are perfect, set in a well-maintained Mediterrean garden of olive trees and lavender bushes. With Evora only 5 minutes away you have culture at reach. Excellent food too.
September 13, 2013
Rated 4 out of 5 by TAMRIKO Very beautiful and quiet place!
We stayed in an excellent room. The breakfast was wonderful. But the room service was disapdointing as they did not call back to take the order.
September 6, 2013
Rated 5 out of 5 by SVC86 Fantastic Hotel
The Convento do Espinheiro Hotel and Spa is by far the best Starwood hotel I have stayed. Using SPG points I reserved a weekend retreat, as I was staying in Lisbon on a business trip for two weeks. The hotel not only provided me with a nice room, they upgraded me to the largest suite at the hotel. It was an amazing room suite with a terrace overlooking the olive trees, swimming pool and the lovely town on Evora in the distance. The hotel provided me with complimentary port as well. Dining at Divina restaurant was superb. Excellent wine selection. After dinner, a quartet played in the cloister area until 1am. They were very good and made for a lovely evening.
Another fine touch is the daily monestary tour at 5pm and wine tasting at 6pm.
I can not find anything negative to say about the Convento do Espinsheiro Hotel. I can't wait to return to this fantastic hotel and historic town of Evora.
August 27, 2013
Rated 4 out of 5 by AJ6050 Can do better in some respects
Breakfast cereals are second rate and can be so easily improved. Real problems with the telephone system and Internet connection, although an Internet booster was put in my room on the second day of my stay. Basin plugs need redesign as you have to put your hand into the dirty water to open the plug hole. Having booked a supposedly maximum discount non refundable rate and giving you my money months in advance it was disappointing to get an email offering the identical room and breakfast at a cheaper flexible rate, thus costing me more. Staff would not give a refund of the difference. Very good tour of the buildings and OK wine tastings.
August 23, 2013
Rated 5 out of 5 by Oli4 Great historic hotel
We stayed for 8 days in the convento, we got one of the re-done rooms , which are comfortable, with nice balkony and a view on Evora. Only minus was the noice the airco made, but the room was nicely cooled (outside 40°C !). The pool was a nice refreshment, with enough chairs and umbrella's in the garden and space to feel comfortable, very friendly and helpfull staff ! A real five star breakfast. I would recommend this hotel also to families with children. Thanks for the nice and relaxing vacation.
August 20, 2013
Rated 4 out of 5 by tls5 Hotel Experience
The staff was outstanding. I was disappointed in room amenities. There was no in room coffee and tea. We did have a lil ant problem as well but we were on ground floor. The room was clean, comfortable, spacious. The setting is peaceful, it was easy to relax. I just wish I could have awakened to a nice in room cup of coffee so that I could have sat on the patio and enjoyed the peace, especially for SPG members.
August 13, 2013
Rated 5 out of 5 by Darek jewel in the middle of nowhere
really recommendable point on the way from Lisbon to the Algarve. 3 km from the historic and pretty Evora. Converted to a hotel historic monastery. Nice pool, good breakfast. If ever I am in the area of 100% will choose Convento do Espinheiro
August 4, 2013