Rated 4 out of 5 by Bubble Good location
Booked the 2 day Carowinds package; great deal. Convenient to both Carowinds and the National Whitewater Center; tons of nearby restaurants, staff was pleasant and helpful. Front desk seemed understaffed at times. Bellmen were pleasant and helpful. Sunday Brunch/Breakfast buffet was a joke
May 28, 2013
Rated 5 out of 5 by dino1956 Green Orientation
really liked the facility however No Means of Recycling anything, papers, water bottles etc.
Very disappointed there are no recycling bins in the rooms or in any of the facilities- lobby, hallways, gym pool.
we were very uncomfortable throwing our everything and it was a bif turnoff for us both.
September 13, 2012
Rated 4 out of 5 by SNA2RDU excellent service, damp carpet
We stayed one night (5/9/12) after a late flight from California. Valet, reception, and restaurant staff are top notch.
Room was adequate but carpet was damp. Bathroom tub had plastic side covers that had come loose.
Would have appreciated turn down service in preparation of our late arrival.
May 14, 2012
Rated 5 out of 5 by DavidNC This hotel is fantastic!!
By far the best hotel I've stayed in, comparing with other top hotels in its class. The staff were friendly and great, the hotel is beautiful. It's somewhat pricey but I believe it's worth every dollar. I am definitely staying at the Ballantyne hotel on my next visit to Charlotte.
June 3, 2013
Rated 5 out of 5 by Beachy421 Wonderful wedding venue
We had our daughter's wedding here. All of our friends loved the rooms, the views, the food and especially the wedding! The staff was super, referring to us by name and always smiling. I cannot say enough about this hotel and staff. Keep up the great work. I highly recommend staying here.
April 25, 2012
Rated 5 out of 5 by CarolE52 Business Development Executigve
Our company recently held their quarterly sales meeting at the Ballantyne. The facilities were more than comfortable, the staff very very pleasant and professional, the food exceptional. Overall it was the best experience while on business travel that I have experienced. Hated to leave!
February 18, 2013
Rated 5 out of 5 by Jon55 This hotel has everything
It was great because we got in late the first night but they have a wonderful dining room open late. They have the spa and golf course connected, my wife and I used both, and had a wonderful time. The staff were all very helpful and friendly.
July 16, 2013
Rated 5 out of 5 by Draig123 One of the Finest Hotels I have ever stayed in!
This hotel fax exceeded my expectations.
The rooms were high end "vegas" quality and the staff was unbelievable. I travel a lot and have nothing bad to say about my stay. If you want a nice place to stay and in Charlotte, this is the one.
5 stars in service and quality all the way.
October 9, 2012
Rated 5 out of 5 by escape76 GREAT hotel!!
As a frequent SPG traveler, i was very pleased with my stay here. The rooms were immaculate, the staff were incredibly helpful and friendly. I want to call out Carla from the front desk - she's so sweet and great at what she does. The complimentary valet service was super!!
December 8, 2011
Rated 3 out of 5 by Fritz Hotel needs some updating .
Staff very attentive and friendly. Beds are Uncomfortable. Mattress and pillows are too firm. Also comforters are too heavy on my legs. Sometimes prefer a blanket and sheet. Customer should be asked what their preferences are especially in a high-end hotel.
June 7, 2013
Rated 5 out of 5 by bonvivantnc Perfect in every way
Food was wonderful, room was wonderful, staff were warm and eager to please, and wines were outstanding. Loved the bathroom tub, soft robe and comfy towels, and toiletries provided. Chocolates on arrival were very tasty. Will highly recommend and hope to be back very soon.
December 11, 2012
Rated 5 out of 5 by Holly27 This hotel is exceptional!
This hotel was exceptional in every way. The staff went above and beyond to make sure that my children and I were well taken care of. The facility was exquisite and very well maintained. I will only stay at this hotel when I am visiting Charlotte.
June 21, 2013
Rated 5 out of 5 by divaval CMSDC's Annual Meeting
I attended the Carolinas Miniority Supplier Development Council's annual meeting for corporations and small businesses. I must stay this venue was spectacular. I was so impressed that I am considering bringing my husband for our 15th wedding anniversary in May '13.
March 28, 2013
Rated 4 out of 5 by Jaime22 Cleaning
I have to mentioned that the room attendant assigned to my room was professional and she followed my request as I told her. Staff in F/D, Concierge and Bellman made eye contact in each interaction that I had with them.
July 18, 2013
Rated 5 out of 5 by Leona03 Beautiful Hotel
It was a pleasure to stay at the Ballantyne. The staff was great, hotel was beautiful (lobby, room, facilities, grounds). My husband and I ate at the hotel's restaurant (The Gallery) and had great meals. Overall, we had a wonderful stay.
June 24, 2013
Rated 5 out of 5 by germanvillage AWESOME HOTEL!
My husband and I recently stayed at the Ballantyne Hotel in Charlotte, NC area for 5 nights. We enjoyed everything - the food, the golf course, the spa, the staff, etc. We do not have one complaint - a great place to stay, along with lots to do around town.
April 10, 2013
Rated 5 out of 5 by Michael Rainy Day
My wife and I stayed at the hotel one night. The weather wasn't good so we spent the entire time at the hotel. Make your spa reservation in advance - limited availability if you don't! While the service in the restaurant was very good, it was slow.
May 23, 2013
Rated 5 out of 5 by PatM13 Excellent accomodations
We had a wonderful stay at the Ballantyne. The hotel was very pretty. The staff was very friendly and helpful. The pool was very nice. We enjoyed the amenities like the fitness center, and especially the spa. I would certainly recommend this hotel to anyone!
July 2, 2012
Rated 4 out of 5 by Joseph Meeting Rooms
Was there for three days and seldom had a cup of coffee or tea beyond luke warm served in the conference rooms. Either bring it out hotter, change the oontainers more frequently, or best yet, provide some heat source to the serving container. Thanks!
March 1, 2013
Rated 5 out of 5 by Maggie Magical experience
My experience was amazing!! The staff was friendly,the view from the grand deluxe room was magical I actually woke up to a beautiful wedding from the window view! It was breath taking and I encourage everyone to come and experience the magic!!
April 8, 2013
Rated 5 out of 5 by diogi Marvelous Facility
We held a four day meeting here. The amenities provided at this hotel afforded various options that enabled us to have almost every meal and event in one location without feeling like we were at the same place day after day.
May 31, 2013
Rated 5 out of 5 by Dancefever02 Stay experience was pure Royalty
Pulling up to the entrance to checking in service was 10 star rating. From the lobby to elevators superb. Rooms just breath taking and the food was off the charts starting with breakfast to lunch to dinner and dessert was umm umm good.
February 18, 2013
Rated 5 out of 5 by VICKIE52 THIS HOTEL IS REFINED, LUXURIOUS,AND BEAUTIFUL.
THE HOTEL STAFF WAS TOTALLY ACCOMMODATING, FRIENDLY AND PROFESSIONAL ON EVERY LEVEL. THE FOOD WAS EXQUISITE AND DELICIOUS. THE GROUNDS WERE BREATHE TAKING AND VERY MANICURED.
I LOVED, LOVED THIS PLACE. I WILL BE GOING BACK.
May 13, 2013
Rated 5 out of 5 by Macc Wonderful Wedding
Just left the fabulous Ballentyne. We attended a wedding and stayed here for 3 nights. It rained the whole time and boy were we glad!! We loved this hotel and it's staff. the wedding was beautiful and done so well by all involved.
March 26, 2013
Rated 5 out of 5 by CLT4 Definitely five star in our opinion
The service, food and facilities exceeded expectations. Our group concluded the Ballantyne equaled or exceeded Forbes and AAA five star rated hotels at which we have stayed in our collective experience. Our compliments to the chef.
January 13, 2013
Rated 5 out of 5 by BigTwin77 Great place to stay
I really enjoyed my stay here. Everyone was very helpful!! We got in late on a couple nights of our stay and we wanted to go to the pool but it was closed. Later hours at the pool would have really helped us unwind.
May 28, 2013
Rated 5 out of 5 by kk102013 Very Relaxing
We enjoyed everything except the service we received in the dinning room. We had 8:15pm reservations however we weren't sat until almost 9pm and then it took another 45min to receive our food. Other than that all was awesome!
February 17, 2013
Rated 5 out of 5 by David44 Honeymoon
We were very pleased with the hotel the night we stayed there for our honeymoon. Are stay was very short as we got there late and left early but it was great and would defiantly stay there again.
June 25, 2013
Rated 5 out of 5 by kmemory conference
thank you for a great stay. we were taken care of from the first minute we arrived to the very last. the staff was very friendly and helpful. everyone of them. i will be back again soon, and recommend this hotel to everyone.
September 17, 2012
Rated 5 out of 5 by Jill07 Elegant, charming, without being ostentatious
Great stay. Very comfortable bed. Room supper neat and clean, carefully decorated with great taste and unique artwork. Food served during meetings was not sofisticated but it was light and very tasty. Good measure!
May 9, 2013