Rated 5 out of 5 by Jim1947 Wonderful Stay
We had reservations and checked in in about 2 minutes. The common areas of the hotel were clean and bright. Our room was very clean and there were robes in the bathroom. There were plenty of towels including two bath sheets. The only thing I did not like was they charged for WiFi which I did not activate.
December 15, 2012
Rated 5 out of 5 by krhett62 Fantastic Birthday Weekend
Our trip was a surprise for our daughter who was celebrating her 13th birthday. The staff was amazing, attentive and extremely pleasant. They even left my daughter a wonderful birthday note, which was in our room when we arrived back after dinner. We will certainly stay again when in the Charlotte area.
August 26, 2013
Rated 4 out of 5 by dancingdj Not a resort
Great Hotel, but far from a resort.
1. Hotel is in new condition. Front desk staff very nice
2. Great spa.
3. Worst experience at the pool area. Not once, not twice, but all three days. Do not visit if you want a resort experience, pool area staff have are clue less.
May 28, 2014
Rated 5 out of 5 by dino1956 Green Orientation
really liked the facility however No Means of Recycling anything, papers, water bottles etc.
Very disappointed there are no recycling bins in the rooms or in any of the facilities- lobby, hallways, gym pool.
we were very uncomfortable throwing our everything and it was a bif turnoff for us both.
September 13, 2012
Rated 4 out of 5 by SNA2RDU excellent service, damp carpet
We stayed one night (5/9/12) after a late flight from California. Valet, reception, and restaurant staff are top notch.
Room was adequate but carpet was damp. Bathroom tub had plastic side covers that had come loose.
Would have appreciated turn down service in preparation of our late arrival.
May 14, 2012
Rated 5 out of 5 by Carhartt Incredible Value!
The Ballantyne, Charlotte is a real value! An incredible hotel with world class customer service. Top notch customer service. The stafff not only meets your needs but anticipates them! I highly recommend this property to anyone seeking a little rest and relaxation whether for work or pleasure!
May 31, 2013
Rated 4 out of 5 by Bubble Good location
Booked the 2 day Carowinds package; great deal. Convenient to both Carowinds and the National Whitewater Center; tons of nearby restaurants, staff was pleasant and helpful. Front desk seemed understaffed at times. Bellmen were pleasant and helpful. Sunday Brunch/Breakfast buffet was a joke
May 28, 2013
Rated 5 out of 5 by Beachy421 Wonderful wedding venue
We had our daughter's wedding here. All of our friends loved the rooms, the views, the food and especially the wedding! The staff was super, referring to us by name and always smiling. I cannot say enough about this hotel and staff. Keep up the great work. I highly recommend staying here.
April 25, 2012
Rated 5 out of 5 by CarolE52 Business Development Executigve
Our company recently held their quarterly sales meeting at the Ballantyne. The facilities were more than comfortable, the staff very very pleasant and professional, the food exceptional. Overall it was the best experience while on business travel that I have experienced. Hated to leave!
February 18, 2013
Rated 5 out of 5 by Char1025 Customer Service
We were here to celebrate our 40th wedding anniversary. Carolina Kramer made our stay extra special. Your entire staff was wonderful. We have been coming here for many years and will continue because of the excellent customer service, attention to detail and kindness of you hotel.
January 13, 2014
Rated 5 out of 5 by Draig123 One of the Finest Hotels I have ever stayed in!
This hotel fax exceeded my expectations.
The rooms were high end "vegas" quality and the staff was unbelievable. I travel a lot and have nothing bad to say about my stay. If you want a nice place to stay and in Charlotte, this is the one.
5 stars in service and quality all the way.
October 9, 2012
Rated 5 out of 5 by DavidNC This hotel is fantastic!!
By far the best hotel I've stayed in, comparing with other top hotels in its class. The staff were friendly and great, the hotel is beautiful. It's somewhat pricey but I believe it's worth every dollar. I am definitely staying at the Ballantyne hotel on my next visit to Charlotte.
June 3, 2013
Rated 5 out of 5 by Carhartt Twice as Nice!
I recently completed my second stay at The Ballantyne, Charlotte, and my second stay was even better than the first stay! The hotel and its staff are perfection in every way. The Ballantyne, Charlotte is unparalleled when it comes to customer service. I can't wait to visit again.
August 15, 2013
Rated 5 out of 5 by 1224 This hotel is wonderful in every way
I love this place because you feel like you are tucked away somewhere and not around a big city.
This is my second visit and each time has been such a great experience. I am sharing this with all of my friends. Thank you to everyone at Ballantyne for a great long weekend.
March 3, 2014
Rated 3 out of 5 by MIKEsp disappointing
although the night desk associate tried very hard, the hotel had no chargers to loan for my I-Phone 5. The jack hammering construction on the lobby level was incredible - my head hurt for hours. You can't charge full rate when you are operating a jack hammer inside the hotel.
August 9, 2013
Rated 5 out of 5 by escape76 GREAT hotel!!
As a frequent SPG traveler, i was very pleased with my stay here. The rooms were immaculate, the staff were incredibly helpful and friendly. I want to call out Carla from the front desk - she's so sweet and great at what she does. The complimentary valet service was super!!
December 8, 2011
Rated 5 out of 5 by bonvivantnc Perfect in every way
Food was wonderful, room was wonderful, staff were warm and eager to please, and wines were outstanding. Loved the bathroom tub, soft robe and comfy towels, and toiletries provided. Chocolates on arrival were very tasty. Will highly recommend and hope to be back very soon.
December 11, 2012
Rated 4 out of 5 by jlwalker Travel Agent Review
I recently had an opportunity to stay at the Ballantyne for a two-day work trip. I was quite impressed with the facilities, staff, and amenities and would not hesitate to recommend it to others.
The Ballantyne is an elegant facility...suitable for a romantic getaway, upscale gatherings, receptions, retreats, golf outings, and business meetings.
The Ballantyne is located in a well-developed industrial/entertainment area within a 20-minute drive from Charlotte-Douglas (CLT) airport.
I was greatly impressed by: (1) The cleanliness of the entire facility--it was spotless throughout; (2) The Staff--every member of the staff was friendly and professional--even when just passing in the hallways; (3) The bed and linens--I had the best night's sleep I've had in years and wished I could take the bed, pillows, and towels home with me; and (4) Complimentary shuttle service to local restaurants and shopping made it convenient to leave the property between meetings.
All in all, I had a wonderful and relaxing stay at the Ballantyne.
February 19, 2014
Rated 5 out of 5 by Carhartt Always Excellent!!
I have the pleasure of staying at The Ballantyne frequently and each visit is a new experience that never disappoints. I was lucky enough to have my Mom with me on my last trip and she was impressed as well! Thanks for a wonderful experience each and every time!
February 14, 2014
Rated 5 out of 5 by divaval CMSDC's Annual Meeting
I attended the Carolinas Miniority Supplier Development Council's annual meeting for corporations and small businesses. I must stay this venue was spectacular. I was so impressed that I am considering bringing my husband for our 15th wedding anniversary in May '13.
March 28, 2013
Rated 3 out of 5 by Cathy2014 This hotel has declined since last year
Since our visit last year the hotel has declined.
August 1, 2014
Rated 5 out of 5 by PatM13 Excellent accomodations
We had a wonderful stay at the Ballantyne. The hotel was very pretty. The staff was very friendly and helpful. The pool was very nice. We enjoyed the amenities like the fitness center, and especially the spa. I would certainly recommend this hotel to anyone!
July 2, 2012
Rated 5 out of 5 by germanvillage AWESOME HOTEL!
My husband and I recently stayed at the Ballantyne Hotel in Charlotte, NC area for 5 nights. We enjoyed everything - the food, the golf course, the spa, the staff, etc. We do not have one complaint - a great place to stay, along with lots to do around town.
April 10, 2013
Rated 3 out of 5 by Fritz Hotel needs some updating .
Staff very attentive and friendly. Beds are Uncomfortable. Mattress and pillows are too firm. Also comforters are too heavy on my legs. Sometimes prefer a blanket and sheet. Customer should be asked what their preferences are especially in a high-end hotel.
June 7, 2013
Rated 5 out of 5 by Donnabbt Excellent features.
It was a wonderful expereince stying at the Ballantyne Hotel. The staff and restaurant was wonderful. I will definitely be back in the future. I was there for the golf school and did not get to try out the spa area. Next time I hope I can do that as well.
October 27, 2013
Rated 5 out of 5 by K1960 This hotel is spectacular.
The staff are second to none and the grounds immaculate.
July 28, 2014
Rated 5 out of 5 by PPIQueen Ballantyne Hotel
In my business travel I very rarely find a hotel that meets all my needs however, The Ballantyne Resort & Spa certainly did that. The staff was very friendly, room spacious and the food was fabulous. I would definitely recommend this hotel to anyone.
October 3, 2013
Rated 4 out of 5 by Joseph Meeting Rooms
Was there for three days and seldom had a cup of coffee or tea beyond luke warm served in the conference rooms. Either bring it out hotter, change the oontainers more frequently, or best yet, provide some heat source to the serving container. Thanks!
March 1, 2013
Rated 5 out of 5 by Michael Rainy Day
My wife and I stayed at the hotel one night. The weather wasn't good so we spent the entire time at the hotel. Make your spa reservation in advance - limited availability if you don't! While the service in the restaurant was very good, it was slow.
May 23, 2013
Rated 5 out of 5 by Holly27 This hotel is exceptional!
This hotel was exceptional in every way. The staff went above and beyond to make sure that my children and I were well taken care of. The facility was exquisite and very well maintained. I will only stay at this hotel when I am visiting Charlotte.
June 21, 2013