Rated 5 out of 5 by Beetle88 Excellent Stay
The staff was very friendly and everything from the meeting rooms to meals were very satsifying. Very pleasant experieince and great venue for meeting.
February 26, 2014
Rated 5 out of 5 by CindyT The Best Ever
My husband and I both said this was the nicest hotel experience we have ever had! Everything was so perfect and classy but no one was pretentious, not the guests or staff. The food was awesome at the hotel restaurant, really great and the service was excellent. Thank you for such a wonderful experience, can't wait to go back!
April 16, 2013
Rated 1 out of 5 by SadRick Terrible food.....not at all what I e would expect
Charging $15/day for internet access is just chintzy and cheap...if the $15 is that important, just raise the room rate....you will irritate far fewer guests.
The coffee bar was superb...the hotel's best feature.
Your people were very good...courteous and helpful.
Fire the chef and you will get immediate improvement
October 21, 2013
Rated 5 out of 5 by GirlzJustWannaHaveFun Five Stars
We keep coming back because even though this resort is in our backyard, it allows us to feel like we're out of town on a vacation! Beautiful facility, courteous staff and lovely rooms. The spa is fabulous and are the drinks at the pool! The only suggestion I have is for more lounge chairs at the pool and less table chairs.
August 5, 2013
Rated 5 out of 5 by MESS The staff was extraordinary
This was the best hotel stay I have ever had! I travel almost every week and it takes a lot to impress me, but this staff did just that. Thank you, Ballantyne staff.
February 22, 2014
Rated 5 out of 5 by Charlotte12 Great local escape
If you live in the Charlotte area and you are looking for a fabulous escape from the hectic pace of you life, just ride a few miles to the greatness of the Ballantyne Resorts. I felt that I arrived from another part of the world because they made me feel so comfortable and special. Come on down to North Carolina and enjoy.
December 12, 2012
Rated 5 out of 5 by TravelingDiva Excellent Place for meeting
I was at this hotel for travel conference. I was totally impress with their attentiveness, and excellent service. The rooms are very comfortable for work and pleasure.
February 19, 2014
Rated 5 out of 5 by MrLawrence803 13th Wedding Anniversary was a SUCCESS
Thank you Ballantyne, Charlotte for a remarkable, joyous stay. From check-in to check-out and ALL expectations in-between... A+. Continue to make couples and families smile when they're asked "How was your stay @ the Ballantyne, Charlotte. I look forward to making the Ballantyne a family vacation spot. Thanks.
June 18, 2013
Rated 5 out of 5 by Jacob89 Excellent Stay
My Fiance and I stayed at The Ballantyne and they took excellent care of us. They had incredible service and even brought us chocolate cake and chocolate covered strawberries because we were celebrating our anniversary. Wonderful property and I would recommend them to anyone wanting a romantic weekend retreat.
July 25, 2012
Rated 5 out of 5 by Jim1947 Wonderful Stay
We had reservations and checked in in about 2 minutes. The common areas of the hotel were clean and bright. Our room was very clean and there were robes in the bathroom. There were plenty of towels including two bath sheets. The only thing I did not like was they charged for WiFi which I did not activate.
December 15, 2012
Rated 5 out of 5 by krhett62 Fantastic Birthday Weekend
Our trip was a surprise for our daughter who was celebrating her 13th birthday. The staff was amazing, attentive and extremely pleasant. They even left my daughter a wonderful birthday note, which was in our room when we arrived back after dinner. We will certainly stay again when in the Charlotte area.
August 26, 2013
Rated 5 out of 5 by dino1956 Green Orientation
really liked the facility however No Means of Recycling anything, papers, water bottles etc.
Very disappointed there are no recycling bins in the rooms or in any of the facilities- lobby, hallways, gym pool.
we were very uncomfortable throwing our everything and it was a bif turnoff for us both.
September 13, 2012
Rated 5 out of 5 by Cleveland14 Great hotel!
Enjoyed my stay! Very comfortable bed (and sheets), friendly staff, great balcony, and quick room service.
February 22, 2014
Rated 4 out of 5 by SNA2RDU excellent service, damp carpet
We stayed one night (5/9/12) after a late flight from California. Valet, reception, and restaurant staff are top notch.
Room was adequate but carpet was damp. Bathroom tub had plastic side covers that had come loose.
Would have appreciated turn down service in preparation of our late arrival.
May 14, 2012
Rated 5 out of 5 by Carhartt Incredible Value!
The Ballantyne, Charlotte is a real value! An incredible hotel with world class customer service. Top notch customer service. The stafff not only meets your needs but anticipates them! I highly recommend this property to anyone seeking a little rest and relaxation whether for work or pleasure!
May 31, 2013
Rated 4 out of 5 by LAG123 Perception is better than reality
The Ballantyne is reputed to be a top resort hotel in the area. I rarely take advantage of the golf course (1 time) which is surprisingly nice but often stay at the hotel (20+ times) for business purposes. The rooms need to be refreshed. The carpets, bathrooms, furnishings show the signs of aging -- tolerable, but not what one expects from a fine resort. Service needs a more discerning eye. Despite returning to the Ballantyne often, each arrival is as though it is the first time. No recognition of prior stays, no consistency of room assignment, no appropriate welcome. On one occasion, there was no available room despite a reservation. Due to the late hour and the lack of rooms in other area hotels, I slept in a makeshift room on a sofa bed. On another occasion, I was relegated to a room for those with disabilities. On my latest stay, I was assigned a room sharing a wall with the very audible 3 elevators and listened to them whirl past my room all night. A room change could not be accommodated until the next evening. A "service recovery" gift of 2 beers and chips with an apology note was a bit odd. I will return to the Ballantyne as the choices in the area are limited. I am not optimistic that my experience will be any more predictable as I brought my concerns to the General Manager long ago.
March 8, 2014
Rated 4 out of 5 by Bubble Good location
Booked the 2 day Carowinds package; great deal. Convenient to both Carowinds and the National Whitewater Center; tons of nearby restaurants, staff was pleasant and helpful. Front desk seemed understaffed at times. Bellmen were pleasant and helpful. Sunday Brunch/Breakfast buffet was a joke
May 28, 2013
Rated 5 out of 5 by Beachy421 Wonderful wedding venue
We had our daughter's wedding here. All of our friends loved the rooms, the views, the food and especially the wedding! The staff was super, referring to us by name and always smiling. I cannot say enough about this hotel and staff. Keep up the great work. I highly recommend staying here.
April 25, 2012
Rated 5 out of 5 by CarolE52 Business Development Executigve
Our company recently held their quarterly sales meeting at the Ballantyne. The facilities were more than comfortable, the staff very very pleasant and professional, the food exceptional. Overall it was the best experience while on business travel that I have experienced. Hated to leave!
February 18, 2013
Rated 5 out of 5 by Draig123 One of the Finest Hotels I have ever stayed in!
This hotel fax exceeded my expectations.
The rooms were high end "vegas" quality and the staff was unbelievable. I travel a lot and have nothing bad to say about my stay. If you want a nice place to stay and in Charlotte, this is the one.
5 stars in service and quality all the way.
October 9, 2012
Rated 5 out of 5 by Carhartt Twice as Nice!
I recently completed my second stay at The Ballantyne, Charlotte, and my second stay was even better than the first stay! The hotel and its staff are perfection in every way. The Ballantyne, Charlotte is unparalleled when it comes to customer service. I can't wait to visit again.
August 15, 2013
Rated 5 out of 5 by DavidNC This hotel is fantastic!!
By far the best hotel I've stayed in, comparing with other top hotels in its class. The staff were friendly and great, the hotel is beautiful. It's somewhat pricey but I believe it's worth every dollar. I am definitely staying at the Ballantyne hotel on my next visit to Charlotte.
June 3, 2013
Rated 5 out of 5 by TL61 Outstanding Stay
The accommodations are outstanding! The staff, the facility, and the food/drinks are great.
February 19, 2014
Rated 3 out of 5 by MIKEsp disappointing
although the night desk associate tried very hard, the hotel had no chargers to loan for my I-Phone 5. The jack hammering construction on the lobby level was incredible - my head hurt for hours. You can't charge full rate when you are operating a jack hammer inside the hotel.
August 9, 2013
Rated 5 out of 5 by escape76 GREAT hotel!!
As a frequent SPG traveler, i was very pleased with my stay here. The rooms were immaculate, the staff were incredibly helpful and friendly. I want to call out Carla from the front desk - she's so sweet and great at what she does. The complimentary valet service was super!!
December 8, 2011
Rated 5 out of 5 by bonvivantnc Perfect in every way
Food was wonderful, room was wonderful, staff were warm and eager to please, and wines were outstanding. Loved the bathroom tub, soft robe and comfy towels, and toiletries provided. Chocolates on arrival were very tasty. Will highly recommend and hope to be back very soon.
December 11, 2012
Rated 5 out of 5 by AWM2681 Luxury
Great place for business meetings
February 26, 2014
Rated 5 out of 5 by jimbojackson what a great place
we have stayed there several times and each time the experience has been wonderfull from the friendly staff toi the accomadations and the food. and might I say I love the golf course!
January 20, 2014
Rated 5 out of 5 by divaval CMSDC's Annual Meeting
I attended the Carolinas Miniority Supplier Development Council's annual meeting for corporations and small businesses. I must stay this venue was spectacular. I was so impressed that I am considering bringing my husband for our 15th wedding anniversary in May '13.
March 28, 2013
Rated 5 out of 5 by Donnabbt Excellent features.
It was a wonderful expereince stying at the Ballantyne Hotel. The staff and restaurant was wonderful. I will definitely be back in the future. I was there for the golf school and did not get to try out the spa area. Next time I hope I can do that as well.
October 27, 2013