The Ballantyne, a Luxury Collection Hotel, Charlotte

  • 10000 Ballantyne Commons Parkway
  • Charlotte,
  • North Carolina
  • 28277
  • United States
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 18 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 18 and under sleep free in existing room bedding. Guests over the age of 18 are considered adult and are charged an additional person fee. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 21 years of age or older to reserve a room at The Ballantyne. A valid ID or Passport is required for check-in.

Rated 4.6 out of 5 by 262 reviewers.
Rated 5 out of 5 by Relaxing Stay We had a wonderful, relaxing time at The Ballantyne. The staff is friendly and they seem to anticipate your every need. July 20, 2013
Rated 5 out of 5 This is one of the best hotels i've stayed in. This is one of the best hotels I have stayed in, The staff, the hotel is first class all the way. Can't wait to go back! November 28, 2012
Rated 5 out of 5 Overall great experience I was absolutely taken away with the food and the service level of the staff at Ballatyne. I would recommend to anyone. May 29, 2013
Rated 5 out of 5 by Excellent Customer Service The Ballantyne Charlotte is a beautiful hotel. The level of service provided by the hotel staff is beyond amazing. July 22, 2013
Rated 5 out of 5 by Wonderful experience From check in to check out, our stay was wonderful. The indoor and outdoor pool was an added benefit for the family. August 12, 2012
Rated 5 out of 5 by Great Honeymoon We stayed here as a short honeymoon. Everything was perfect for our first nights as Mr. and Mrs. October 3, 2013
Rated 5 out of 5 by Fabulous time here WOW, we had a wonderful six nights stay here and look forward to returning if our plans take us to Charlotte, NC. May 26, 2012
Rated 5 out of 5 Excellent service staff This hotel was lovely, the bedrooms plush and the staff were very courteous, helpful and prompt. Very nice stay. March 1, 2012
Rated 5 out of 5 by Hotel has Everything! The Balantyne is a wonderful hotel, great facilities including golf, nice lobby area and avery courteous staff! April 15, 2013
Rated 4 out of 5 by Something Is Missing Ballentyne Resort looks the part of a luxury hotel and the staff is just as friendly as the come. That said though, there is a level of service missing that one expects from finer hotels. We booked a one night Spa package that came with several amenities including bottled water and fruit upon arrival. There was no bottled water or fruit to be found. When I called down to the front desk to inquire about the omission and ask for a second wash cloth (there were two of us and only one washcloth in that gorgeous bathroom), a staff member brought me one bottle of water, two pieces of the turndown chocolate and four washcloths. The spa was very well appointed but quite crowded with several rather rowdy women. Dinner at the hotel’s restaurant, “The Gallery” was unfortunately a disappointment. We expected more from a four diamond restaurant. The portions were fine, but the food was ho hum, with very little flavor and imagination. It was presented well by wait staff that aimed to please and was quick to fill up the water glasses. Breakfast the next morning was pleasurable and it was the best food we had while there. Overall, we had a good time. We were just expecting a little more. April 15, 2013
Rated 3 out of 5 by Needs a better gym/food only okay Gym was not well equipped and elliptical did not work Bircher muesli for breakfast via room service was yucky March 9, 2013
Rated 5 out of 5 by Heaven on Earth That is exactly what it felt like. Friendly, personable staff, who were willing to meet our needs. June 24, 2013
Rated 5 out of 5 by What a Great Hotel!!!! This place is perfect! Outstanding service, friendly staff, beautiful rooms and fantastic location! October 11, 2012
Rated 5 out of 5 by Excellent Visit The customer service was excellent. Everyone was very friendly. Beds were extremely comfortable. March 20, 2013
Rated 4 out of 5 by feedback Place was great but I never got a receipt. In this day and age, this is a big disapointment January 24, 2013
Rated 5 out of 5 by A local luxury favorite hotel We love feeling like we are worlds away yet in reality we are just a few miles from home March 25, 2013
Rated 5 out of 5 by Staff and service were exceptional All needs were met timely and politely. November 4, 2013
Rated 4 out of 5 by Always a wonderful getaway! Comfort at its finest! Excellent facilities with a first rate, well-trained staff. July 8, 2013
Rated 4 out of 5 by Solid hotel experience The hotel is clean, bright and well staffed. the food and the gym are outstanding December 17, 2012
Rated 5 out of 5 by Great place for a staycation The resort was gorgeous. The service was impeccable. Would definitely return. January 5, 2013
Rated 5 out of 5 by The Hotel exceeded our expectations. The room was spacious, clean, and comfortable. We would highly recommend it. December 13, 2012
Rated 5 out of 5 by Awesome resort, wonderful spa! Entire experience was wonderful. Professional staff, fantastic ammenities. May 4, 2013
Rated 4 out of 5 by Beautiful hotel Nice overall but goof/beverage depot was skeletal the night I was therevv March 21, 2013
Rated 5 out of 5 by Perfect Stay Perfect way to bring in the new year with fabulous staff in such beauty January 3, 2013
Rated 1 out of 5 by Noisy, Below Luxury Collection Category 5 expectations Way below expectations for Starwood Luxury Collection and Category 5. June 9, 2012
Rated 5 out of 5 by Clean and comfortable Clean and comfortable. I would definitely stay here again if needed. May 25, 2012
Rated 5 out of 5 by xxxxx All Good. Great place. Beautiful facility. Fiendly staff. Thank You. October 29, 2012
Rated 5 out of 5 by Accommudations Staff and hotel was very accommodating definitely rates alive stars March 23, 2013
Rated 5 out of 5 by Best Hotel in Charlotte Would recommend to anyone looking to stay in the Charlotte area.... October 25, 2012
Rated 5 out of 5 by Excellent. Beautiful property, outstanding staff. Exceeded expectations! August 7, 2013
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