Rated 5 out of 5 by Echo2013 Relaxing Stay
We had a wonderful, relaxing time at The Ballantyne. The staff is friendly and they seem to anticipate your every need.
July 20, 2013
Rated 5 out of 5 This is one of the best hotels i've stayed in.
This is one of the best hotels I have stayed in, The staff, the hotel is first class all the way. Can't wait to go back!
November 28, 2012
Rated 5 out of 5 Overall great experience
I was absolutely taken away with the food and the service level of the staff at Ballatyne. I would recommend to anyone.
May 29, 2013
Rated 5 out of 5 by Diane52 Excellent Customer Service
The Ballantyne Charlotte is a beautiful hotel. The level of service provided by the hotel staff is beyond amazing.
July 22, 2013
Rated 5 out of 5 by Lincaa Wonderful experience
From check in to check out, our stay was wonderful. The indoor and outdoor pool was an added benefit for the family.
August 12, 2012
Rated 5 out of 5 by JARandSWR Great Honeymoon
We stayed here as a short honeymoon. Everything was perfect for our first nights as Mr. and Mrs.
October 3, 2013
Rated 5 out of 5 by Jills33 Fabulous time here
WOW, we had a wonderful six nights stay here and look forward to returning if our plans take us to Charlotte, NC.
May 26, 2012
Rated 5 out of 5 Excellent service staff
This hotel was lovely, the bedrooms plush and the staff were very courteous, helpful and prompt. Very nice stay.
March 1, 2012
Rated 5 out of 5 by JDFNY Hotel has Everything!
The Balantyne is a wonderful hotel, great facilities including golf, nice lobby area and avery courteous staff!
April 15, 2013
Rated 4 out of 5 by Greer43 Something Is Missing
Ballentyne Resort looks the part of a luxury hotel and the staff is just as friendly as the come. That said though, there is a level of service missing that one expects from finer hotels. We booked a one night Spa package that came with several amenities including bottled water and fruit upon arrival. There was no bottled water or fruit to be found. When I called down to the front desk to inquire about the omission and ask for a second wash cloth (there were two of us and only one washcloth in that gorgeous bathroom), a staff member brought me one bottle of water, two pieces of the turndown chocolate and four washcloths. The spa was very well appointed but quite crowded with several rather rowdy women. Dinner at the hotel’s restaurant, “The Gallery” was unfortunately a disappointment. We expected more from a four diamond restaurant. The portions were fine, but the food was ho hum, with very little flavor and imagination. It was presented well by wait staff that aimed to please and was quick to fill up the water glasses. Breakfast the next morning was pleasurable and it was the best food we had while there. Overall, we had a good time. We were just expecting a little more.
April 15, 2013
Rated 3 out of 5 by Oknauss Needs a better gym/food only okay
Gym was not well equipped and elliptical did not work
Bircher muesli for breakfast via room service was yucky
March 9, 2013
Rated 5 out of 5 by Mills Heaven on Earth
That is exactly what it felt like. Friendly, personable staff, who were willing to meet our needs.
June 24, 2013
Rated 5 out of 5 by Craig22 What a Great Hotel!!!!
This place is perfect! Outstanding service, friendly staff, beautiful rooms and fantastic location!
October 11, 2012
Rated 5 out of 5 by Dusty Excellent Visit
The customer service was excellent. Everyone was very friendly. Beds were extremely comfortable.
March 20, 2013
Rated 4 out of 5 by BRian feedback
Place was great but I never got a receipt.
In this day and age, this is a big disapointment
January 24, 2013
Rated 5 out of 5 by legacy A local luxury favorite hotel
We love feeling like we are worlds away yet in reality we are just a few miles from home
March 25, 2013
Rated 5 out of 5 by re40 Staff and service were exceptional
All needs were met timely and politely.
November 4, 2013
Rated 4 out of 5 by ScottWS Always a wonderful getaway!
Comfort at its finest! Excellent facilities with a first rate, well-trained staff.
July 8, 2013
Rated 4 out of 5 by Tiger69 Solid hotel experience
The hotel is clean, bright and well staffed. the food and the gym are outstanding
December 17, 2012
Rated 5 out of 5 by EFRPKH Great place for a staycation
The resort was gorgeous. The service was impeccable. Would definitely return.
January 5, 2013
Rated 5 out of 5 by SB64 The Hotel exceeded our expectations.
The room was spacious, clean, and comfortable. We would highly recommend it.
December 13, 2012
Rated 5 out of 5 by Gaye1WNC Awesome resort, wonderful spa!
Entire experience was wonderful. Professional staff, fantastic ammenities.
May 4, 2013
Rated 4 out of 5 by Juliette Beautiful hotel
Nice overall but goof/beverage depot was skeletal the night I was therevv
March 21, 2013
Rated 5 out of 5 by LBJ10 Perfect Stay
Perfect way to bring in the new year with fabulous staff in such beauty
January 3, 2013
Rated 1 out of 5 by TraveledWorld Noisy, Below Luxury Collection Category 5 expectations
Way below expectations for Starwood Luxury Collection and Category 5.
June 9, 2012
Rated 5 out of 5 by Julie79 Clean and comfortable
Clean and comfortable. I would definitely stay here again if needed.
May 25, 2012
Rated 5 out of 5 by Anonomous xxxxx
All Good. Great place. Beautiful facility. Fiendly staff. Thank You.
October 29, 2012
Rated 5 out of 5 by Theodore Accommudations
Staff and hotel was very accommodating definitely rates alive stars
March 23, 2013
Rated 5 out of 5 by Christina02 Best Hotel in Charlotte
Would recommend to anyone looking to stay in the Charlotte area....
October 25, 2012
Rated 5 out of 5 by carolina13 Excellent.
Beautiful property, outstanding staff. Exceeded expectations!
August 7, 2013