Rated 5 out of 5 by strandedtraveler4114 Beautiful Hotel
This is a beautiful hotel with tremendous staff.
July 20, 2014
Rated 5 out of 5 by CPrudhomme Wonderful July 4th
Charlotte is a great meeting place for me, from San Antonio, TX and my daughters and grandson, from New York City. Your hotel provided a great stay. The suite was perfect. We had a lovely dinner at The Gallery Restaurant and then enjoyed fireworks from our 7th floor balcony. The pool and pool bar were where we spent our days. Perfect spot, my one year old grandson had his first experience in a pool and loved it! My daughter spent a relaxing morning having a massage at the spa and joined us for a fabulous brunch. Thanks to your staff for making this a GREAT weekend, we will be back!
July 7, 2014
Rated 5 out of 5 by tennispro61 Service and features were the best
We arrived for a brief getaway and found that we wanted to stay as long as we could. What a great hotel with a very attentive and service oriented staff. Facilities were great, amenities in the room were first class and service was perfect in all areas that we had contact with. I would specifically like to acknowledge my check in agent whose name I did not get, the concierge, Amanda, was extremely helpful and the hostess in the restaurant for breakfast and dinner was professional and friendly. Kudos for having a staff well trained in making your guests feel at home and special. My only slight disappointment was the lack of tennis activity which was a shame with the nice courts that they have. My wife and I look forward to our next trip to the Ballantyne.
July 1, 2014
Rated 4 out of 5 by Jackie1222 Beautiful Hotel
This hotel is beautiful! My husband & I attended a family reunion in Charlotte and decided to stay at the Ballantyne for our own little get away. We very much enjoyed our stay. We had great weather and were able to use the pool (and pool bar!) for several days and we also enjoyed the spa services. The only suggestion I would make is to add additional restaurants other than The Gallary.
July 2, 2014
Rated 2 out of 5 by Brian81 Attention to Detail
This hotel promises much but under delivers.
The rooms are stuffy and don't provide modern traveller connections and lighting. They also have a dampness about them - no doubt from the quality of the air conditioning.
The F&B service is below average for an establishment of this type and cost.
July 3, 2014
Rated 5 out of 5 by Barbara214 This hotel has the best staff
The receptionist was wonderful. and informative when we made the reservation. The hotel is beautiful and the rooms are bright and airy, This is the second time we have stayed here and I would not stay anywhere else when we are in Charlotte.
June 30, 2014
Rated 4 out of 5 by Sami21 Beautiful
Lovely hotel and views. Luxurious bathroom! Had a room next to service elevator that was noisy in the morning. Lounge chair in room was dirty,
June 30, 2014
Rated 5 out of 5 by Frenchy8 Meets expectations
Awesome in every way, professional, courteous and very clean!
June 30, 2014