Rated 5 out of 5 by Joolzy Wonderful Guest Rooms
The hotel and grounds are beautiful, but the best thing about the resort are the guestrooms with super comfy beds and great bathrooms. Love the deep tub and walk in shower. On this visit, our room was overlooking the 18th hole, which is a nice view. We enjoyed the indoor and outdoor pools, which had plenty of available chairs and clean towels. We enjoyed dinner on the veranda and the food and service were both very good. The hotel and Gallery Restaurant are great for a romantic get-away.
August 25, 2014
Rated 5 out of 5 by FamilyEvent Family Vacation
This is a wonderful hotel in a wonderful location. I was very pleased with the hotel and staff. My only suggestion for improvement would be to investigate the increased time for taking an order at the restaurant. We ate in there twice with both times requiring extra time and "extra effort" to place an order. I would definitely return to this great hotel and even the restaurant.
August 24, 2014
Rated 5 out of 5 by AR459 Excellent!
This property is absolutely stunning with service that cannot be beat. The spa also has top notch service with upscale facilities. I will definitely be back and would absolutely recommend that anyone staying in Charlotte spend at least one day at the beautiful Ballantyne Luxury Collection Hotel!!!
August 24, 2014
Rated 5 out of 5 by sq69 Absolutely perfect hotel stay!
My friends and I have just returned from the Ballantyne, where we had one of the best hotel stays any of us has ever experienced! Our rooms were absolutely beautiful, extremely comfortable, and had gorgeous golf course views. All our meals were delicious, while the afternoon tea was really a highlight! I can't brag enough on Sandra and Mitch, who took excellent care of us, anticipated and met every request, and went above and beyond to provide us the wonderful reunion we had! All staff members greeted us warmly.
August 20, 2014
Rated 4 out of 5 by David Not my best stay
Having stayed at the Ballantyne multiple times in the past I was surprised with the lower level of service received. I will assume it was just a bad visit and look forward to my next stay.
August 23, 2014
Rated 5 out of 5 by Dgable27 The Ballantyne was great!
My experience at the ballantyne was wonderful! From the time I arrived the staff, spa,food atmosphere was simply wonderful. Also big acknowledgement to the staff at the pool. Anytime I need to relax it will be at the Ballantyne Resort!
August 19, 2014
Rated 5 out of 5 by Stressinmom This hotel is GREAT!!
My daughter and I visited the Ballantyne in July for a weekend getaway. We had a wonderful time! Everyone was so nice and pleasant from the valet to the housekeepers. The food was excellent and the rooms were very nice. Our room had a balcony with a really nice view of the pretty green golf course. The spa services were exceptional! I am prior military and have traveled and stayed in many different hotels. This was by far the most elegant of them all. The managers went above and beyond to accomodate our every need. They are what makes spending time away from home seem like never leaving. They are truly wonderful at their job. I only wish there were more caring individuals like them at every hotel...they speak volumes for the Ballantyne! Managers, please continue to show that caring attitude and politeness you project so well. My daughter and I enjoyed ourselves so much that upon check-out, I booked our next stay in December right then and there! This time we're taking three of our friends with us...we can't wait!
August 5, 2014
Rated 3 out of 5 by Cathy2014 This hotel has declined since last year
Since our visit last year the hotel has declined.
August 1, 2014