Rated 5 out of 5 by HAIKOUDD Nice and cozy place
Some say that Haikou doesn't have any interesting things to see, but I chose to go to Haikou, and especially, Sheraton Haikou resort is not too bad. I suggess a little thing that if there is an additional notice, or separate poolside facility for dedicated traveller who likes a very quite surrounds, it would be good.
October 6, 2014
Rated 5 out of 5 by TR8man Great staff make a stay a pleasure
The staff are wonderful, always helpful and courtious. The food is excellent in quality though I would like more choice in the menus. I was here in the record breaking typhoon that damaged the hotel, all guests were well protected and cared for during and after the event that flooded many areas of the hotel. The staff were fantastic
September 1, 2014
Rated 5 out of 5 by Hansong Nice resort to relax
Just like tropical resort which is not common in China. Good for family holiday.
August 12, 2014
Rated 5 out of 5 by macauwombat Team work after Typhoon Ramasun
Typhoon Ramasun made a tremendous destruction to Haikou city, and Sheraton Haikou is not any exceptional.
Nevertheless, I am deeply impressed by all hotel staff who had been working so hard fighting against this beast typhoon since yesterday (18 Jul 2014) and working none stop for more than 24 hrs. In fact I noticed some staff had already been in standby even one day before yesterday for preparation.
Last evening, I saw staff from different departments all sweeping the floor from everywehre and reminding hotel guest to be careful. Mid night, they are still busy cleaning up and repairing, in order to ensure we (hotel guests) are in safe and comfortable condition. This morning I even saw more people cleaning the lobby, corridor, rooms that were flooded.
Despite this is a weekend with many hotel guests checking-in, they are all working with a smile on the face too.
I am totally touched by the action and spirit of this Sheraton Haikou team.
I am sure they will keep on this altitude to serve their hotel guest anytime in any condition.
July 19, 2014
Rated 5 out of 5 by GKurdoglu Always great to be back
It feels always good to be back to Sheraton Haikou. It is like my second home.
July 9, 2014
Rated 5 out of 5 by NJAllan This hotel is fantastic
As always, Sheraton is wonderful, and this one is above most for its location, layout, and staff friendliness.
June 25, 2014
Rated 3 out of 5 by TR8man Needs improvement
I am a regular long stay guest . The front desk woke me up at 2030pm to ask me to come and check my bill, I did checkthe following day. Then 1 week later they did the same thing woke me up at 2030pm and asked the same thing. The ala carte food is limited so if you don't want to eat a buffet everyday its tough.
The staff are friendly & polite.
June 22, 2014
Rated 5 out of 5 by GKurdoglu Always great to be back to Sheraton Haikou
I would like to thank GM Jeremy Ho, Ms. Tanja, Ms. Sarah and entire team for the wonderful ohsiptality they extend for me.
June 19, 2014