Rated 5 out of 5 by Jimtraveller A great retreat at door step of a beautiful city (July 1-3 stay)
I stayed at the hotel with family on my parents' and brother's visit tour to Canada.
The rooms we got were great. The junior suites were very clean and spacious.
We ate at the hotel restaurants for a dinner and a few breakfasts. The food was great and service was wonderful!
The hotel shuttle was a marvelous idea, dropping off and picking us up from the beautiful fountain in front of the parliament building, which is literally steps away from the beautiful old Quebec City.
July 7, 2012
Rated 4 out of 5 by Marcus Stylish, comfortable and affordable
This hotel is so new that it's not on GPS- if you haven't updated your GPS maps. But don't worry, the hotel clerk was very helpful in directing me (in perfect English) from the airport. It's probably not a hotel you would want to stay if you want to see the typical tourist stuff; but for a business hotel (which is what you should expect from a Four Points) it's an excellent hotel, very chic, stylish, comfortable, well equipped and clean.
The only one criticism (more like a warning) is to not dine at the attached Cosmos restaurant. Quebec City is so full of excellent restaurants that you should not waste your money at this surprisingly mediocre (and expensive for the quality) place.
February 26, 2012
Rated 5 out of 5 by mardub This hotel has great features
The only thing I misses was a shuttle from québec train station
June 6, 2012
Rated 3 out of 5 by sharonc good hotel, issues with invoice/rate
The hotel was clean, comfortable, in a great location. The staff were friendly however not able to offer a high level of service expected. I booked my room and rate on the internet, and upon check-out the rate charged on my invoice was nearly double. The front desk said he could not make the change/credit, but that the on-duty manager would need to do it - she was not available so I had to leave with the issue unresolved. I have not received the credit so far (4 days later), and now need to chase up the hotel to ensure the credit is processed. Not a great way to end the trip. Desite the rate issue, would consider staying again.
June 28, 2012
Rated 5 out of 5 by RufusInHI The best Four Points Hotel that I've stayed at.
A Four Points property that's a Golf Resort and Spa. This is by far the best Four Points hotel that I've ever stayed at. Less than 20 minutes from downtown Quebec is this Gem of a property. So close yet worlds away from the city, the Four Points by Sheraton Québec Resort excels on all levels. Super friendly and attentive service. The hotel decor has the feel of a mountain lodge with a slight level of elegeance. Rooms are very clean and well maintained. The staff on all shifts are very hospitable and accommodating to any requests. The upper and lower level out door fire places bring warmth and charm to the property. Complimentary shuttle to and from downtown Quebec city is an added value. Hotel Bar and Restaurant delivers delicious fares. You can not beat the charm and value of this little resort. Kudos to the Hotel Staff and Management!
December 7, 2012
Rated 4 out of 5 by bob73 Good, but not a Westin!
This is a good Starwood hotel. Newer, more up-to=date than a lot of Sheratons we have stayed at on this 45 day trip across the U.S. I had to insist on a king suite upgrade, even though occupancy was obvious low. SPG breakfast was boring , the same thing for all 5 days. Room straightening left a lot to be desired.
French was NOT a problem. I tried my best and they were kind, as everyone spoke English very well.
But you have to know that this hotel is a LONG way from old Quebec, parking there is very difficult and 7 cents/minute if you can find it. The bus is better , but sometimes VERY crowded and can take up to 30 minutes to go the 7+ miles.
Old Quebec is well worth it!!
September 14, 2012
Rated 3 out of 5 by Tom147 Summer Hotel with Golf
This is a destination hotel. It offers on property Golf, new course. Very sleepy during winter months.
Northern subburb location. Be mindful that Quebec City has serious rush hour traffic. If you have to travel into city or south part of city it is a very congested commute during rush hours.
March 18, 2012
Rated 4 out of 5 by August Nice hotel to explore Quebec City area
We have used this hotel for a four day trip to Quebec City. It is the only Starwood property near Quebec City. The hotel is located north of the city near a highway and almost all sights are within 30 minutes drive. Be aware that you definitely need a car.
The hotel is basic and simple, but that’s exact you would expect from a Four Points. The spa area and pool were a nice add to the basic level.
I had booked a junior suite which had two rooms (with old screen TV’s?!?). The living room (with sofa bed) and bedroom (queen size) were basic and overlooking the golf course. Bed mattress was good according to our standards. The only thing we missed was a safe on the room. They told us that they have personal safes behind the front desk, but we did not use them.
We only had a la carte breakfast which was basic but not bad, maybe a little bit overpiced. We both had a spa treatment which was good and a very good value for money. Except for a few employees most of the staff spoke well English.
+ Free parking
+ Ideal to reach touristic attractions
- No safe in room
- Old TV’s
May 31, 2012