Rated 5 out of 5 by huahinfan Just Go!
This is a wonderful hotel for relaxing and experiencing true Thai hospitality. The setting is so beautiful, the pool amazing and the staff are kind beyond description.
Rooms are clean and modern while retaining a nice touch of Thai style. A variety of room types are offered - including direct lagoon (pool) access and suites - some with wonderful ocean views.
A variety of food styles are offered in the restaurants and the preparation is excellent. Special requests are easily accommodated as well.
Unlike more expensive hotels in the area (Hilton and Hyatt that I am aware of) the hotel does NOT limit use of the pool to certain hours so if one wants a quiet swim under the stars it is easy and wonderful!
Lounge chairs are plentiful and comfortable with wonderful sea views available if you wish. There is a small restaurant next to the ocean that offers freshly prepared food (which can also be served directly to your lounge chair). A very romantic place day and night.
The hotel offers free internet in the lobby area even if your rate does not include it in the room
Beautiful children's facilities, very nice gym (with free yoga and Thai boxing classes) and the best staff I have experienced in Thailand (I have stayed at over 20 hotels in different locations and have 100's of hotel nights just in Thailand), and possibly anywhere in the world.
What it doesn't have
1) loud nightlife (although if you want that there is a shuttle to downtown Hua Hin), but a small band and singers can be found at a different restaurant each night)
2) a great beach (but there is white sand a short distance to the left of the hotel).
3) There are also very few (most days none) of those annoying touts trying to sell things from the beach.
October 23, 2011
Rated 5 out of 5 by Bry50 This hotel catered for all our needs
This hotel fulfilled all our needs from restaurants/bars and leisure. But above all the staff were fantastic, friendly, enthusiastic and always available to help with a smile. Many thanks and we look forward to returning one day.
March 26, 2014
Rated 5 out of 5 by Aeey Wonderful Hotel
Service are great, and staff are very welcome. Should anyone ask for my recommendation, I would say yes, I will come back again.
March 27, 2014
Rated 5 out of 5 by Jessie2121 warm welcome
Our family was great feeling while we stayed at your hotel, we very happy for your professional service.
March 23, 2014
Rated 5 out of 5 by DrPR Another wonderful stay
Another wonderful stay at Sheraton Hua Hin. We always enjoy coming here for a relaxing vacation.
The Oceanfront Suite is very comfortable and well-decorated. The pool is awesome. The best resort pool in Thailand. Great breakfast buffet and great Club Lounge.
All the staff provided great service. Received the best service from K. Wilaiporn from the Front Desk.
June 24, 2013
Rated 1 out of 5 by Tomo22 Suite nights awards
I have used suite nights awards for 3 nights stay. However, they prepare deluxe room that is normal size room. Of course I complained but they excused that suite room is already booked by other guest and they can't do anything even cannot return suite nights awards back to my account. I was very disappointed. And more over, I feel sorry to my family who were looking forward to stay suite room. On the next day, they offer us to move to other new hotel in the same area and same SPG group. Yes, the hotel actually had bigger room but no swimming pool for kids, no play ground & room was not so well maintained. I was so disappointed again. But it's too late. I found that the hotel is not really new hotel. They just took over few month ago. Actually it's old facility. It's ridiculous that the hotel is new just for them... I waste all my time and money.
February 16, 2014
Rated 5 out of 5 by Loveasia1 Friendly staff serene surrounding
Great to relax from busy city life.
March 19, 2014
Rated 5 out of 5 by Ashgrove Sheraton Hua Hin Luxury Holiday
My wife and I recently spent 2 very happy weeks at the Sheraton Hua Hin. I cannot talk highly enough of the welcome and attention we received during our stay from all of the smiling staff. Special mention of Phillip and May at the club lounge who were very helpful and attentive to make or stay even more comfortable. The hotel is a bit remote but is helped by the shuttle bus which run to Hua Hin regularly each day. 50 Baht per person each way. We ate at each of the restaurants and can recommend the food at all and at reasonable prices, the breakfast buffet is by far the best I have ever experienced in all of my travels across the world with food to suit every taste. The grounds and the pool are breathtaking and exceptionally we'll maintained and having a lagoon access room is was an eye opener to see cleaning staff wading around the pool early during the morning. Our room was very well looked after and the cleaning staff diligent in their twice a day visits. For anyone looking for a luxurious stay in this area this hotel cannot be surpassed. James and Dorothy Mailer
March 17, 2014
Rated 4 out of 5 by wetravel This Hotel has us coming back
when the rates and requirements are reasonable. As a family we have had several great stays here over the years. The SPG Platinum recognition is quiet good. I propose to waive the shuttle fee for Platinum members. Why charge your most loyal customers for a service you should provide for free? Guests were required to stay a minimum of 4 nights from December 22nd. I only wanted to stay 2 nights so had to book somewhere else. I know several other who did the same. Some of these policies backfire.
January 30, 2014
Rated 5 out of 5 by frenchsisters A very nice Hotel in Hua Hin area
The hotel is located in Cha-am -Huahin area which has clean and nice beach. The room is spacious and comfortable. There are a number of nice corners for you to sit , relax or sunbathe. The swimming pool and the jacuzzi are also nice. There are also complimentary shuttle bus to town which is good for guests who do not drive there.
March 11, 2014
Rated 5 out of 5 by Hunter4053 Our favourite place
Stayed at the Sheraton resort last week for seven nights.Our fourth time there.The resort even keeps the same room for us.A wonderful place to stay and we always look forward to coming back.The pool stretches around the resort and the breakfast they supply is great.We ate in their restaurants and our favourite is the Luna restaurant.We would highly recommend this resort for a wonderful holiday
February 2, 2014
Rated 5 out of 5 by MomSon Facility offered by Hotel is excellent
Sheraton is the best choice for who is looking for family activities and for relaxing.
March 11, 2014
Rated 4 out of 5 by Touch very good swimming pool
5 star swimming pool, good service and ABF
March 10, 2014
Rated 5 out of 5 by MattS78 Beautiful
Excellent hotel, one of the best resort hotels I've stayed in. The pool is amazing, and the people are friendly and helpful always, great hotel!
My only gripe is the food, very expensive and quite frankly, not very good. Better to go for local food, 25% of the cost but much higher quality and much, much better.
October 8, 2013
Rated 5 out of 5 by Grysto Relaxing holiday
Once again we had a lovely stay at Sheraton in Hua Hin. This is our favourite place to go and we enjoy everything about it. The great pool, the wonderful views, all the staff working here being so friendly and taking care of you and great treatments at the SPA. We could not ask for anything more and we will be back soon.
March 5, 2014
Rated 5 out of 5 by Nucleus It's all about the pool
I can say from many stays at this property that it ranks far above average in my experience. First of all, nothing competes with the enormous pool that goes almost all the way to the sea. The plants and trees create a lush feel that is difficult to match, even in super luxury resorts. The overall service is attentive, professional and personal at the same time. Of course other hotels are good in their own ways, but it's hard to match the value for money here and I challenge anyone to find a beach hotel with this combination. There's even a minimart inside the hotel! Other features include an impressive children's play area, large modern meeting facilities, and outdoor restaurants. SPG Platinum and Starwood Privilege members receive even more benefits. I didn't realize there is an elevator, so if it's working this is something the management could mention. Finally, In Azia surely has the best Indian food in the area.
December 20, 2011
Rated 5 out of 5 by Piedro Excellent hotel for relaxing
Since we had visited a lot of attractions in Thailand and Singapore before arriving to this hotel, we decided to just relax at the poolside. Room had very noisy air conditioner but otherwise pool access room was excellent and plenty of sun chairs available around the pool. We like Asian food so restaurants had menus just perfect for us. InAzia restaurant did not have sake which was a shame, but dispite of that, japanese meal was great.
January 12, 2014
Rated 5 out of 5 by evab Beautiful hotel
The hotel is beautifully situated, and has wonderful surroundings. Good restaurants and nice relaxation areas.
March 2, 2014
Rated 5 out of 5 by Grevin Excellence from an excellent Hotel
From the moment my wife and I arrived at the Sheraton Spa Hotel, Hua Hin, Thailand. it was clear that the holiday would get off to a flying start. Excellent resturants, facilities, cleanliness, all the staff from security and cleaners through front desk staff were unobtrusive, helpful and pleasant. A fabulous holiday was had and we will return as soon as viable. .
February 26, 2014
Rated 5 out of 5 by Dinkyt13 Amazing resort and gourmet heaven!
A very relaxed and welcoming arrival after a long journey was our first experience of the resort. Our luggage was unloaded and we were sat down with a drink while we were checked in and our luggage delivered to our accommodation. We were given a guide to all of the facilities as we were escorted through the resort to our luxurious accommodation.
We were tired from our 30 hour journey and headed straight to the resorts Salas Italian restaurant where we were shown to our individual cabana among the exotic plants and on the water’s edge. As an ex chef and restaurateur eating can be a concern but I was not disappointed. My wife had the Filetto di Branzino - a pan roasted sea bass fillet finished in tomato white wine sauce with cherry tomatoes, capers and black olives while I had the Anatra con Gnocchi Gorgonzola e Noci - a duck breast with potato gnocchi in a gorgonzola cheese sauce sprinkled with crispy walnuts, both of which were beautifully presented and cooked to perfection. My wife continues to talk about how delicious her sea bass tasted.
After a relaxed night’s sleep in a very comfortable bed with choice of pillows we went for breakfast in The Deck restaurant where we received a warm welcome and were shown to our table. The extensive buffet of hot and cold food was amazing with an infinite choice of European and Asian foods. Following breakfast service the restaurant goes on to provide extensive buffet lunches and dinners.
After a hearty breakfast our exploratory walk around the resort did not disappoint. The magnificent manicured garden areas filled with many varieties of plants, especially the many varieties of beautiful orchids, were a true delight, together with the huge infinity pool looking out to sea and interconnected with over 500 metres of swimmable sparkling waters with built in Jacuzzis and fountains all around and traversed by little bridges.
We had lunch most days at the resorts Luna Lanai restaurant overlooking the beach and sea. Attentive smiling staff serve drinks and food all day and into the night. The food during the day includes Thai and European dishes as well as snacks. In the evening the varied choice of fresh fish from the display adds to the food choices. As foodies we like to try the local foods and enjoyed wonderful food. We had too many memorable meals to mention all, but would suggest the not to be missed - Yam Woon Sen Talay-Spicy glass noodle salad with mixed seafood, onion, tomato, black mushrooms and spring onion, Som Tam Poo Nim - Spicy green papaya salad with deep fried soft shell crab and Goong Pad Sauce Bai Horapa - Stir fried tiger prawns with sweet basil and green pepper corn sauce served on a sizzler.
The flag ship InAzia award winning restaurant at the resort is a culinary delight serving Thai, Chinese, Japanese and Indian mouth-watering meals prepared in front of you from the open kitchen by star quality chefs. A gourmet experience for the discerning palate. With such a varied choice providing anything from Sushi & Sashimi, Indian tandoori and curries to chili hot Thai specialities I recommend a cocktail or two while you salivate over the menu and choose from the extensive World of Wines. Many of the meals are signature dishes by the chefs and worthy of praise for their flavour complexity. With such choice it is difficult to single out dishes, but worthy of mention:
Grilled Hokkaido Scallops - Char grilled Hokkaido scallops, pumpkin, broccoli and carrots with Japanese BBQ sauce.
Beef Amiyaki - Grilled Australian 120-day grain fed beef rib-eye with Amiyaki sauce and mixed vegetables.
Pla Rad Prik Thai Sod - Deep fried whole garoupa with delicate sweet chili sauce and fresh green pepper corns.
Black Bean Pork - Stir fried Kurobuta pork with fermented black bean sauce and steamed broccoli.
Chatpata Chili Chicken - Wok fried chicken thigh with capsicum, tomato, onion, soya sauce chili sauce and spices.
Dilkhush Machhli Tikka - Fillet of white snapper marinated with yoghurt, fresh lemon, ginger, garlic and Indian herbs, cooked in the Tandoor oven.
We were very sorry to have to leave after two weeks of pampering by the wonderful smiley staff and the thought of having to shed the weight we had put on!
In summary, and having travelled the world this has to have been one of the very best resorts and experiences from almost 50 years of travel.
March 4, 2014
Rated 5 out of 5 by Job2cu My favourite SPG PROPERTY in Thailand
Bang for your buck this exceeds my expectations every time, so congrats to Khon Martin and Khon Malina for exceeding this grumpy mans expectations again and again and again having stayed in almost every property in Thailand 10+ times this is my getaway from everything a perfect hideaway from the hustle and bustle but with so many attractions at your doorstep. I can't enthuse enough.
Even my children of 14 and 16 loved it in August.
I hope to be back soon.
December 15, 2013
Rated 5 out of 5 by Natssant Excellent weekend escape
Located in the classy seaside town, around 2 hours ride from Bangkok. So the destination is our regular weekend escape.
The latest visit as a SPG Platinum member. We got upgraded to their best room 'Seaside Suite'. The room was very large and the bathroom was nice. The sea view was amazing!!! We did enjoy the cocktail hour as a part of Club benefit, too.
It was my birthday, without any notice, the hotel surprised me with a pound of cake and pretty flower. Thanks for that!
However, the property looked a little tired, would be great if could upgrade some facilities.
March 12, 2012
Rated 5 out of 5 by Maya2013 Best for children and family
Big and clean room/bathroom. Some equipments are damaged e.g. TV remote control and coffee maker.
Good taste thai food at Luna lanai.
Fast check in/out but too late check in at 3.00 pm.
January 4, 2014
Rated 5 out of 5 by Tomi Exelent hotel
Exelent hotel with great people working there.
Evererything working like it should in hotel like this. Thank you for making our holiday very nice.
January 1, 2014
Rated 5 out of 5 by Mejer Fantastic Hotel
We stayed at Sheraton Hua Hin for 14 days during February 16 - March 1. From the very beginning this was outstanding. Hotel facilities and Rooms were perfect, Cleaning exceptional and staff in bot h reception as well room mates were fantastic and very very customer satisfaction focused.In our section (1214) our room mate did a great great job. She cleaned up in a way we never have discovered before and was so friendly. Also the fitness room and staff there was great. This Hotel we for sure will visit again, hopefully very soon.
March 11, 2013
Rated 5 out of 5 by jsvedi excellent holiday idea
amazing property and staff
December 16, 2013
Rated 4 out of 5 by son9626 Nice Property and Staffs. But needs some standard service manuals among them.
Sheraton Hua Hin was a nice and romantic place and every facility was comfortable and chic. We had some trivial incidents at the Sala Restaurant and complained but the duty managers took care of the problem really well and professionally. Also Jindaporn, the staff who is working at The Azia restaurant did a great service to us for 3 dinners. She knew everything we wanted before we talked. I really appreciate her. However, here are some suggestions to the resort. I stayed with all inclusive plans for our honeymoon. The reason we chose all inclusive plan is that we wanted to just relax, not to do anything without being bothered to choose what to do eat or drink. Actually all the reataurants in the resort are nice and hardworking, but some of them don't know about or understand the all inclusive plans, so we had some unpleasant memories like arguing about extra pay uninformed or being suspected that we may feed other guests with our leftover food that we wanted to take away(so ridiculous). I suggest the resort staffs share the standard service manuals for service development.
November 26, 2013
Rated 5 out of 5 by sladeagain Simply perfect
This hotel goes all out to take care of its platinum members.
*Wonderful Ocean/pool view suite upgrade.
*Delicious buffet breakfast
*Club lounge that provides simple but tastey snacks all day with a great Hors d' Oeuvres from 6pm. Drink selection is extensive with even fresh cocounts available.
*As others have said, staff is superb.
Above all, book early and get great deals on SPG.com
I am picky but this hotel gets my highest marks
November 20, 2011
Rated 5 out of 5 by Derek1980 Excellent property with great rooms, views, faculties and staff
Property is delightfully refreshing and spans a great area boasting a beautifully "lagoon-pool" facility as well as "beach-front" deck!
Rooms are beautifully appointed and clean with well-stocked amenities.
Reservation process was heightened by an excellent reservation manager Adam who arranged for a complimentary birthday cake and upgrade to the breathtaking ocean view room.
Check-in process was swift and efficient with a knowledgable staff (Mananya) from the club lounge who answered my queries from SPG instant rewards to where to shop.
In fact club lounge access is something you might wanna "purchase" using your SPG points cause it's worth it! Staff were all fantastic! Warm friendly and extremely service-oriented!
Serving a decent continental breakfast, delightful and refreshing afternoon tea and a out of the world evening cocktails which consisted of skewered kebabs and frozen margaritas (assortment of flavors)!
Jongdee who served us our drink was incredible! Making us fantastic lime margaritas! Her aptitude and attitude is something that every employer should be begging for!
Mananya also goes out of the way to delight her guest as she was probably on her break (coming out from the staff access doors) but saw us wandering around and immediately offered us assistance by showing us the way to the gym and more! Another gem in this property!!
My expectations are usually extremely high and I have to say my stay at the Sheraton Hua Hin was simply dream-like a perfect fairy tale. And I strongly recommend this property! If not for it's views and facilities then for its staff and service at least.
December 13, 2013
Rated 5 out of 5 by huahinfan I keep coming back.....another fantastic stay!
What can I say beyond the title:
So many staff recognize me and go out of their way to greet me and treat me like royalty that I can not begin to name them all.
What is especially notable is that even though there were two major events during my recent stay and the staff was working VERY hard, the cheerfulness, helpfulness and smiles never faltered. I honestly don't know how they can keep up such good spirits while they are working and helping some very demanding people for many hours (I actually saw some interactions of customers with your staff that made me cringe because the customer was so rude and demanding but your staff just smiled and satisfied their "request"/demand).
Having stayed in many Starwood properties I believe that it is not only the staff that sets the tone, but also the way they are treated by management, so my appreciation extends to all levels.
May 15, 2012