Rated 5 out of 5 by DrPR Great hotel with excellent service
Sheraton Hua Hin is a great hotel with excellent service.
We really appreciate all the staff at the hotel who took good care of us during the 5-day visit. We also met K. Martin, the GM, during the Social Hour. He provided great leadership to his staff and it showed in the high level of service we received. Thank you!
As SPG Platinum member, we got upgraded to Oceanfront Suite--a wonderful room with nice view. The buffet breakfast was great. The Club Lounge was also fantastic. Thank you!
We noticed the Green Leaf Health Promotion Hotel plaque in the lobby indicating that Sheraton Hua Hin is part of the Smoke Free Hotel Programme from 2011-2013. We hope that Sheraton Hua Hin will actually become completely smoke-free in the near future. Currently, there are smoking guest rooms on the property and guests do smoke in public areas around the provided hotel ashtray.
Thank you again for everything and we hope to return to Sheraton Hua Hin again in the near future.
July 24, 2012
Rated 5 out of 5 by huahinfan Just Go!
This is a wonderful hotel for relaxing and experiencing true Thai hospitality. The setting is so beautiful, the pool amazing and the staff are kind beyond description.
Rooms are clean and modern while retaining a nice touch of Thai style. A variety of room types are offered - including direct lagoon (pool) access and suites - some with wonderful ocean views.
A variety of food styles are offered in the restaurants and the preparation is excellent. Special requests are easily accommodated as well.
Unlike more expensive hotels in the area (Hilton and Hyatt that I am aware of) the hotel does NOT limit use of the pool to certain hours so if one wants a quiet swim under the stars it is easy and wonderful!
Lounge chairs are plentiful and comfortable with wonderful sea views available if you wish. There is a small restaurant next to the ocean that offers freshly prepared food (which can also be served directly to your lounge chair). A very romantic place day and night.
The hotel offers free internet in the lobby area even if your rate does not include it in the room
Beautiful children's facilities, very nice gym (with free yoga and Thai boxing classes) and the best staff I have experienced in Thailand (I have stayed at over 20 hotels in different locations and have 100's of hotel nights just in Thailand), and possibly anywhere in the world.
What it doesn't have
1) loud nightlife (although if you want that there is a shuttle to downtown Hua Hin), but a small band and singers can be found at a different restaurant each night)
2) a great beach (but there is white sand a short distance to the left of the hotel).
3) There are also very few (most days none) of those annoying touts trying to sell things from the beach.
October 23, 2011
Rated 5 out of 5 by DrPR Another wonderful stay
Another wonderful stay at Sheraton Hua Hin. We always enjoy coming here for a relaxing vacation.
The Oceanfront Suite is very comfortable and well-decorated. The pool is awesome. The best resort pool in Thailand. Great breakfast buffet and great Club Lounge.
All the staff provided great service. Received the best service from K. Wilaiporn from the Front Desk.
June 24, 2013
Rated 2 out of 5 by nopassion below the expectations
Chandelier event was PERFECT.
Below comments are for my extension stays :
1.) no accompany to the room on arrival date in the contrary the others got this service.
2.) not clear info for booking. i had to find out myself.
3.) no advice for activities provided by hotel.
4.) no action from luggages service on departure date. i had to inform porter myself after 45 min. on waiting.
5.) because paying 2 more nights myself but room location was near the contruction which is near the hotel. noisy whole day.
6.) grilled ribs were not good.
7.) dinner at salas was good.
8.) Wine testing was good. but wine taste in menu list was low quality.
November 12, 2014
Rated 5 out of 5 by Jayne65 Great relaxation
Lovely hotel beautiful setting my only disappointment was it was our 30th wedding anniversary why we stayed 5 star but the hotel did nothing to make our stay just that little bit special.
November 30, 2014
Rated 5 out of 5 by Nikki Excellent Property, outstanding pool, service and staff
I was fortunate enough to stay for several nights at the property and was pleasantly surprised, incredible swimming pool, live music was playing daily, hospitable staff
November 19, 2014
Rated 5 out of 5 by LPTH Perfect getaway!
The staff are very friendly, helpful and attended to details ensuring all is covered. Food is really great, especially the green curry at InAzia.
November 19, 2014
Rated 5 out of 5 by Nucleus It's all about the pool
I can say from many stays at this property that it ranks far above average in my experience. First of all, nothing competes with the enormous pool that goes almost all the way to the sea. The plants and trees create a lush feel that is difficult to match, even in super luxury resorts. The overall service is attentive, professional and personal at the same time. Of course other hotels are good in their own ways, but it's hard to match the value for money here and I challenge anyone to find a beach hotel with this combination. There's even a minimart inside the hotel! Other features include an impressive children's play area, large modern meeting facilities, and outdoor restaurants. SPG Platinum and Starwood Privilege members receive even more benefits. I didn't realize there is an elevator, so if it's working this is something the management could mention. Finally, In Azia surely has the best Indian food in the area.
December 20, 2011