Rated 4 out of 5 by Biffrutt As Expected
The Bal Harbour St. Regis was, again, just what we anticipated - a first class, quite hotel. The room was well appointed, the staff responsive. The lobby and public spaces are a bit quite.
July 3, 2014
Rated 5 out of 5 by iloverockandroll Amazing
This place is incredible. I'm not impressed with most hotels but this place is my new love. I wanted to tell the GM but ran out of time. LOVE LOVE this place.
July 1, 2014
Rated 5 out of 5 by JackieO1 Incredible service from staff
My wife and I statyed at the hotel to celebrate our 50th birthday. We turned 50 two weeks apart and decided we would celebrate at St. Regis Hotel Bal Harbor. Our stay was obsulutely amazing, from the hotel room to the staff, it was all a great experience. I was especially impressed with service provided by Jefferson at the pool side villa.
Thank you again.
July 1, 2014
Rated 5 out of 5 by LJGO Our 45 anniversary at St Regis
We had the most wonderful weekend. The staff knew about our celebration and all made our weekend special. It was just wonderful. Gizelle the concierge was especially helpful.
June 28, 2014
Rated 5 out of 5 by SDS46 Outstanding Hotel Experience!
From the moment I arrived, the service of the property was outstanding. Guest name usage, follow up and then to see the pool and beach amenities! WOW! Dinner at J&G Grille was memorable and created a wonderful Anniversary dinner experience for us! Thank you so much!
June 27, 2014
Rated 5 out of 5 by Tim5270 The Best Hotel I have ever stayed in!
My wife and I recently stayed at the St. Regis for a long weekend to celebrate our wedding anniversary. From the time we stepped in the door to checkout, the level of service and attention we received from all of the staff was outstanding. I travel a lot for business and pleasure. I believe this is the best hotel I have ever stayed in. The facilities are excellent but that isn't what makes it stand out. we were made to feel that we were important guests and every staff person we encountered was engaging, helpful and welcoming. we would especially like to acknowledge Alberto and Christien. Both stood out in an outstanding field. we will definitely return!
June 16, 2014
Rated 5 out of 5 by Prim777 SPECTACULAR!!!
Brings new meaning to 5 diamond!
June 9, 2014
Rated 5 out of 5 by WolfK Excellent hotel for vacations
My 2 night stay was really relaxing and enjoyable. Staff were exceptionally nice and patient. Its the nicest hotel in the Bel harbor area, I would only go back to this one in future visits.
May 30, 2014
Rated 5 out of 5 by Otis1 This hotel has killer suites
Beautiful with everything
May 29, 2014
Rated 4 out of 5 by jrobbin Had a Great Trip!
We had a wonderful trip and overall the hotel was great. There were a couple of issues that I think should be brought up. First, the service to the room was only so/so. We did not get turn down service one night. And on another occassion had to call multiple times to request a bowl be brought tot he room. . Finally, the food selection at the hotel was minimal and should be expanded.
May 27, 2014
Rated 5 out of 5 by Delta11 Stfaff responsivenes
mail delivering and handling is quite bad.
As sample, I recived a package dated Octuber 2013, and the package arrived while I was at the hotel.
Concierge, Securuty were not able to mange that efficiently. During my stay on April 2014, happened the same situation. On the other hand the rest of the staff not relted wit mail handling and delivering did their best efforts to to assist us, but the two areas mentioned above apparently were not doing their job correctly.
May 27, 2014
Rated 4 out of 5 by ncgateway Fresco , food and in room dining need overhaul
This property is great all around except for the food and beverage.
May 27, 2014
Rated 5 out of 5 by mtgsite Superb
I found the accommodations world-class. My only suggestions would be (1) better instruct guests about how to use the room lights and (2) better inform guests about amenities, such as the availability of bicycles and off-site opportunities.
May 23, 2014
Rated 5 out of 5 by Marie62 Exceptional ocean views
Our room was on the 15th floor, south side, excellent views of the grounds and ocean. Warm breezes and wonderful sunrises.
May 20, 2014
Rated 5 out of 5 by Timothy27 This hotel has great features
Gorgeous hotel for its architecture Excellent food and nice staff
May 19, 2014
Rated 5 out of 5 by JCN3 Fantastic Experience
The hotel experience was amazing from check-in to check-out. The staff delivered a very high level of polished service. The rooms were beautifully appointed and very technologically advanced. The beachfront location is beautiful and relaxing. I would highly recommend staying here for business or pleasure. I look forward to returning.
May 19, 2014
Rated 5 out of 5 by AndySue Excellence
Beautiful property with outstanding service and amenities. It doesn't get any better than the St. Regis Bal Harbour. If you're bargain hunting, go elsewhere, but this hotel is truly worth it!
May 19, 2014
Rated 5 out of 5 by gladistayed fantastic
exceeded all my expectations... facilities a great, but the staff makes it exceptional
May 19, 2014
Rated 5 out of 5 by he5254 Amazing!!!!
Beautiful resort. Service was spectacular. We hope to be back at some point. We brought 3 kids (ages 7 months, 5 and 8) and they had tons of fun!
May 19, 2014
Rated 5 out of 5 by NearyTM rest and relaxation
The hotel offers a wonderful opportunity to rest and relax. The bedroom /views are incredible; the pool is peaceful and welcoming; and the beach is georgeous. I would also add that the staff is attentive and friendly every stop of the way.
May 18, 2014
Rated 5 out of 5 by Connisbs beautiful- amazing , very unique
staff went above and beyond to make our stay exceptional, no complaints at all...
May 17, 2014
Rated 5 out of 5 by JRMaimi nice staycation
All around better than expected.
Only slight hiccup is the housekeeping staff.
Multiple calls little to no responce.
Not upe to speed with rest of property.
May 11, 2014
Rated 4 out of 5 by smithy15 Luxurious but excessively formal
The hotel is beautiful and the staff is ever-present, attentive, and respectful although somewhat lacking in real warmth and hospitality. The food is fine, although not unique or well-prepared enough to warrant the price premium compared to other local options. The hotel site is relatively isolated by busy roads so a car or taxi is a must , but expensive valet is mandatory and tedious if you expect to come and go a fair amount. Suite was beautiful and comfortable and we loved having a full kitchen, and a washer/dryer. Hotel has made excessive investment in electronic upgrades like lighting systems/ elevators that do not make life easier (eg. elevator broke down on our visit). Overall, a lovely visit but I felt like for the beauty and amenities of the property we should have enjoyed it more. We will probably stay at a different property next time we are in Miami.
May 7, 2014
Rated 5 out of 5 by Raj69 This hotel has it ALL!!!
Not an inexpensive hotel to stay at, BUT you get More than what you pay for!!! It is not 5-Star....THIS IS 7-STAR!!!!! You got to stay here!!!
May 6, 2014
Rated 5 out of 5 by Hambone Lap of Luxury
Why would I want anybody to enjoy the St. Regis as I do? Writing this review seems foolish. In all seriousness, the St. Regis brings a since of relaxation and style not offered in most hotels. It truly felt like a home away from home. My wife and I will be returning.
May 5, 2014
Rated 5 out of 5 by ElHombre The reception Team knows urgency!
The reception Team knows urgency!
With them it was as if I actually had more time to enjoy my stay. I fully enjoyed my 48 hours at the property!
May 4, 2014
Rated 5 out of 5 by Unsatisfied11 The best hotel
Great service and people are very responsive to your need and polite and caring. I think this is the best hotel I have been to
April 29, 2014
Rated 5 out of 5 by showard great hotel
excellent everything> service, food, rooms great
April 23, 2014
Rated 5 out of 5 by Amy83 We felt like royality!
We have stayed at several SPG properties all over the United States and Mexico. This resort in Bal Harbour is by far the best! We have NO complaints! The staff was exceptional, and Wagner (in the pool area) was so very helpful we hated to leave! Our room was over the top in what we had expected! The comfort and cleanliness was tops! We loved the large and comfortable covered deck with very classy lounging chairs and the view of the ocean was unbelievable! We cannot think of one thing that could be improved! We absolutely LOVED our stay! We will be back!
April 22, 2014
Rated 4 out of 5 by brunoofbh Family outing to Bal Harbour
Great property. Close to shopping. South Beach accessible (20-25 minute drive).
April 21, 2014