The St. Regis Bal Harbour Resort

  • 9703 Collins Avenue
  • Bal Harbour - Miami Beach,
  • Florida
  • 33154
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.6 out of 5 by 350 reviewers.
Rated 5 out of 5 by Great service and attention Amazing attention and service September 22, 2015
Rated 5 out of 5 by The Best! This was my second stay at this property. Although I had a much better room upgrade on my initial trip, the standard room on my recent stay was outstanding. My platinum status was recognized throughout the stay and we were personally addressed by virtually every employee of the hotel. The pool service is over the top! Federico, the pool attendant, had our chair/umbrella setup underway the moment he saw my husband and I approaching the area. Rodrigo, the pool/beach manager was always available and inquiring about our needs. I would encourage every guest to dine at the hotel for breakfast; it is undoubtably the best. We are looking forward to a third visit! September 20, 2015
Rated 5 out of 5 by Exquisite in every way My husband and I just returned from a perfect 4 day visit to the resort. Property - the property is exquisite. Both the interior and the exterior are beautifully decorated. The designers have managed to create an atmosphere that is consistently elegant, serene, warm, and modern without being stuffy or cold. Service - I have no idea from where Starwood recruits and how they train the staff at this resort, but from reception to the valets to the pool and beach staff to the butlers - every single individual was articulate, highly professional, customer focused, and matched the tone and atmosphere of the resort, right down to the St. Regis logo'ed socks worn by the beach staff! But more importantly than socks, each member of the staff was responsive, warm, and professional. We twice borrowed bicycles, which were promptly delivered, adjusted for fit along with recommendations on the best places for riding. We spent most of our outdoor time at the Tranquility Pool and on the beach, where the staff expertly set us up with lots of shade, extra towels, and bottled water delivered in ice filled buckets. Staff stopped by our chairs to see if we needed refills etc often enough that we noticed but not so often that it became annoying. And the little things, like using the word "Absolutely" and addressing us by name, made a subtle but enormous difference in our perception of the service. Yes, we noticed... Food - we ate all but one meal on the property. J&G Grill was superb. As our server one evening stated, "If you are willing to be a little adventurous..." We went with each of his recommendations and were wowed by both the presentation and taste of the food. I've seen some reviews of the "value" of the meals, and sure, it is expensive, but no more so than at other 5 star resorts or in Manhattan, Hawaii, LA, Vegas, etc. And we ordered from the Miami Spice menu at our second visit to J&G at the behest of our server the first night - there was NO difference in the service based on how we ordered. Rooms - I can only say that our room(s), the first a junior suite on the 18th floor then an Imperial Suite on the 24th floor, were exquisite. We were moved as there was noisy construction on the patios below our first room on the lower floor. But the manager promptly moved us with apologies for our inconvenience. Each room was immaculate, richly appointed, fully stocked, and made us feel like royalty. Even outside on the balconies, the floors and furnishings were immaculate. I mean not a spec of dirt or dust or rain water marks or bird stuff - at an oceanfront resort! My only complaint is that at night, we could not get the room cold enough for a truly excellent sleep. We set the thermostat at 65, but the room never got colder than about 70. But this was minor, and actually consistent with a lot of hotels who use motion detectors to turn off the AC when the room appears to be empty. I'm not sure if this is the case here, but it was the only issue with our stay. This is truly a world class resort in every way, and one of the few that I have on my "must come back" list. September 14, 2015
Rated 5 out of 5 by Class Stayed here twice now. Both times Wilbert at the pool shone. People make the place and he was absolutely awesome. Had a great upgrade the first time, but last week was just OK. Junior suite has a small kitchen and some other perks, but not worth the price or the suite night upgrade. Staff are fantastic in general. Food fantastic in general. The place has class. Would recommend but don't waste your suite nights. I feel a little let down by the upgrade. But do go, brilliant stay. August 30, 2015
Rated 5 out of 5 by Turning 40 couldn't have been more enjoyable! I've had the pleasure of staying at multiple St. Regis properties, but between the stunning suite and the impeccable service I can't imagine a better experience than what we had. Our butler George went above and beyond in so many instances to make our stay special I can't even hope to list them all here. Also Andrew and the rest of the world class concierge team further enhanced our trip by setting us up with reservations at some of the finest dining establishments in the area. The only downside was it took us this long to visit the St. Regis Bal Halbour. Truly Miami's Best Address! August 13, 2015
Rated 5 out of 5 by An amazing team of hospitality professionals The entire resort was amazing, I was very impressed with the staff and their commitment to delivering flawless service everyday. This team of hospitality professionals know service. They pay attention, they anticipate and they genuinely care that you enjoy your stay. August 3, 2015
Rated 5 out of 5 by This hotel is a must visit This hotel has great facilities, very friendly staff, great location. Pool is nice and you are practically on the beach! July 18, 2015
Rated 5 out of 5 by wonderful experience Everything from arrival through departure was spot on! Only experience to come close was Westin Lagunamar. July 18, 2015
  • 2015-10-03T08:48:56.850-05:00
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