Rated 5 out of 5 by cucu1965 Wonderful hotel
We had a very nice experience at St.Regis Bal Harbour. The suite we were upgraded to was simply wonderful, one of the best we have seen in many St.Regis worldwide. The quality of the breakfast was outstanding as well. So was the service at the beach....
Only one bug to report - the butler did not show up right away as it is custom in a St.Regis, but only knocked at our door at 10pm (!) apologising for the delay... in Spanish. A bit strange, but things like this may happen even in top class establishments like this one...
March 23, 2015
Rated 5 out of 5 by Chicagoan75 Paradise
We stayed here last week and this hotel exceeded our expectations - the level of service, amenities provided and location were superb. We were treated royally by every staff member and very much appreciated our experience. The food was outstanding and my wife requested a recipe for the breakfast bread pudding which the concierge said she would accommodate - we are still waiting for it but hope to receive it soon!
March 23, 2015
Rated 5 out of 5 by Lil123 This hotel is wonderful!
The hotel has first-class facilities and staff. We loved our room and had a very comfortable stay. The staff is incredibly attentive and the food was amazing -- at all three restaurant outlets! We enjoyed sitting poolside, however the adult pool was overcrowded. The spa experience was amazing and peaceful. We enjoyed renting bikes and riding on the path down to South Beach. I also enjoyed a Sunday morning fitness class!
March 19, 2015
Rated 5 out of 5 by DrHollyCD Wonderful Stay!
Dear St. Regis Bal Harbor,
This was our second stay at your resort and we had such an amazing time! We had the best Valentine's Day ever. From the excellent customer service, the BEAUTIFUL pool and beach area, and a stunning beach view from our room, we can't wait to return! From the moment we checked in, we felt so special and thank you for everything. We had breakfast every morning in our room on our patio overlooking the ocean view and we had lunch every day poolside with your friendly and helpful staff. Alejandra in butler services was so kind throughout our stay and helped us so much! The concierge services including the car service were amazing as well with their recommendations and advice. Aris at the front desk was also so kind upon our checkout. The spa and spa services were simply amazing! We can't wait to return to your beautiful resort! Thank you!!
February 23, 2015
Rated 5 out of 5 by jordan2008 the best by far
Excellent hotel and wonderful staff
February 22, 2015
Rated 2 out of 5 by nikkie34 disapointed
i came to hotel with high hopes and i left feeling ripped off just for starters my car was misplaced for 3 times i needed to wait 45 min each time complete waste of time next the drapes by the a/c vent was full of dust i am srill coughing for a five star hotel this is maddness . room service needs help they told me they are bringing down extra soap asked for.......50 min later i called to find out were they are they said oh sorry we ran out of the bubble making soap nuts very unsatisfied
February 13, 2015
Rated 5 out of 5 by wigstheome Simply Delightful Stay
I checked in with my girlfriend early evening on a Friday for a weekend stay. The valet was quick to take care of my vehicle, our bags were whisked off to our room, and we were escorted into the hotel to check in. We were offered and enjoyed a glass of champagne while everything was finished, and were upgraded to an Ocean Front Suite (1701). The suite was large, spacious, and very comfortable, with two separate balconies overlooking the ocean. Our butler took care of making a last minute reservation at J&G Grill, which turned out to be very good (how can you go wrong with black truffle pizza ). Complimentary coffee and tea service was delivered promptly the next two mornings, and room service breakfast was very well prepared. The fitness center was very well outfitted for a hotel gym. Service at the pool and on the beach was excellent, as frankly was all service throughout the weekend. The hotel provided a late checkout on Sunday, and everything was in order upon departure. Simply said, a delightful stay and experience.
February 12, 2015
Rated 5 out of 5 by Sarelle60 The service at the beach and pool was especially wonderful
We were extremely happy with the Hotel. A beautiful place for some rest and relaxation.
February 10, 2015