Rated 4 out of 5 by RAST64 Love a lot, hate a little!
This was our 1st time staying at St Regis, and it was as beautiful and luxurious as I expected.
We upgraded our room to a pool suite and was very happy. Unfortunately, we spent only one night and was not able to enjoy all it's amenities.
Hotel surroundings and tropical landscape is very nice. There are plenty of gazebos around the pool area.
The beach is gorgeous, and staff so attentive . As soon as we arrived, they prepared our lounge chairs, covered. Them with towels, brought cold bottled water and cold face towels. We had brunch at Kayuputi, and it was so amazing. And worthy of being named a Platinum brunch, such a gourmet culinary adventure!
For our anniversary, a special cake was brought to our room, presented with. Red rose petals ...so romantic , thank you Sofyan.
Breakfast at Boneka is superb! Unfortunately, we were not able to take advantage of its offerings for we were going to brunch at Kayuputi on same day.
I have only minor complaint: the bellhop did not explain everything in the room...how things function, where the electrical outlets are for dryer, for charging your phone, IPads. The staff was eager to help and assist us, but I wish they anticipate our needs and executed instead of being asked repeatedly . For
example, I asked for tea during brunch at Kayuputi from 3 waiters and waited a long time before it finally came. A similar issue occurred for arrangement to have our luggage be brought to lobby for transport to the airport. At 1st I was impressed how coordinated and organized the hotel was. In the morning someone we met by our room confirmed our time of departure and. Confirmed our luggage will be broth to the lobby at 4:45pm for our departure at 5:00pm. When I requested at the reception a late check out, it was confirmed again. Yet, At settlement of our bill we were asked what time we would like to depart and bring our luggage to the lobby.
Like I said, these are minor pet peeves but I have to commend the hotel for the great service at the airport where we were accompanied and assisted all the way to last departure point.
October 20, 2014
Rated 5 out of 5 by Karajan012 Wonderful great hotel
Thanks St.Regis show me how wonderful your vacation experience can be in Bali.
October 15, 2014
Rated 5 out of 5 by DelightedGuest Over the top beach villa
The comfort and style are worth a splurge. We liked it so much that we delayed touring the island to stay an extra night. The decor is cozy and elegant, many of the furnishings appear to be museum quality Balinese craftsmanship. The outdoor space is splendid; it feels quite exclusive, and, waking with a view out to the sea's horizon and hearing the surf is unbeatable. The service was without fault, and August the butler was exceptional. I asked if "Eat, Pray, Love" was in their video library. It wasn't, but I woke to find a synopsis he'd written waiting the next morning. Were I to search for something that could be improved, I would add that it would be nice to have easier lagoon access from the strand villas. That is the most amazing swimming pool I have ever encountered in the world, beyond imagination, and I was a bit frustrated with having to go so far to enter, when it was so close to our villa.
October 11, 2014
Rated 5 out of 5 by Raa001 A great start to Bali Holiday
This was the start if our Bali Family holiday. 4 nights in a 2 bedroom Villa. We travel a lot and this is an amazing property. A beautifully appointed property. Most rooms have private pools and your Villa has direct access into the massive lagoon pool that meanders through the resort. The resort was at 75% when we were there and it felt like hardly anyone was around. The breakfast service is one of the best I have experienced. A combination of small plates of ala carte and buffet. Great combinations of western and Asian. The staff throughout the whole resort are very attentive, friendly and will have memorized your name by day 2. I don't normally plan a return trip to a country as far away as Bali by a Hotel choice but I will definitely be back next year.
September 29, 2014
Rated 5 out of 5 by Wuy30 One of the most spectacular hotel in the world
This hotel has to be one of the best hotel that I have ever stay. The room was amazing, the pool and beach are all very nice. The staffs are very nice and always carries a big smile on their face. Overall stay was amazing, and the most relaxing time I had in Bali.
Two negative things
1. I was never recognized as a SPG gold member, not sure it's because this is an extremely prestige hotel with all the rich people that they don't really care about gold member or this hotel has everything included, so there is no member benefit. However it would still be nice to have someone recognized you.
2. The walkway gets extremely hot under the Boli sun, it will be nice to have sign warning guest about the temp especially near the pool or the beach as guest such as me tend to walk without shoes on the beach or near the pool. I burned my feet walking to the bathroom.
September 30, 2014
Rated 5 out of 5 by Onlymike Remarkable choice for relexing vacation.
Beginning from entering the resort gate I can only remember of excellent service rendered to us. It was by far the best resort experienced in terms of people, facilities and layout of the resort just for the guests. It is not crowded but yet just enough to feel cosy and luxuary village like. You could notice detail touch everywhere and feel you are being subtly cared and yet not disturbed.
September 30, 2014
Rated 5 out of 5 by Romes Nice and relaxing.
It was an amazing experience from the moment we arrived. No check in hassles, all done. Just drank up and went to our suite. We were on level 6 Starwood Preferred Floor, non smoking so room did not smell. Fantastic breakfast each morn ( try the Wagyu steak and eggs ) then a bit of gym then a little Spa and /or sauna. Had dinner at the preset Indonesian Rest amongst the great garden and it was plentiful and reasonably priced. Included Kopi Luwak ( Cat digested coffee beans ) umm! Then lounged around the lagoon pool and had some pool bar menu meals, also yummy. When it came time to check out we were offered a late check out which was greatly appreciated because our flight home did not leave til 2340hrs. Took the in house transfer service to airport, all good. Wish I could say the same for the long flight home! All up I thoroughly recommend it and look forward to going back again myself. Might even splurge a little and go for a private lagoon villa. Cheers R
September 16, 2014
Rated 5 out of 5 by Houstonmobilian Memorable trip
Words couldn't have described how fabulous this hotel and made our trip an absolute memorable one! From the minute we checked in until we checked out the hotel. Everything was impeccable. Would like to thank the manager, Carlos, our fabulous masseurs, Gede and Bagus and all staffs working at the Boneka restaurant! You guys made us feel like royalties! I absolutely recommend this hotel to anyone who would like an incredible experience.
September 13, 2014