Rated 5 out of 5 by mve111 Exquisite
We had a wonderful and relaxing stay at St Regis Nusa Dua. The rooms were spacious and luxurious, food was always absolutely first class, amazing facilities and service that is genuine and personal. Would recommend to anyone.
June 26, 2014
Rated 4 out of 5 by David7873 Excellent Hotel - Pity about the noise
Beautiful hotel location, very flat and easy to get around when compared against the other 5 star resorts around the region. Breakfast food and service was awesome, very attentive waiters although when busy (around 9am) service tends to slip as one of our kitchen orders failed to appear and wrong coffee delivered to our table. Best to go for earlier breakfast (7-8:30) for better results.
Spa was wonderful and relaxing, lagoon villa is spectacular, as was Kayuputi restaurant. Only gripe was the noise. We had Indian neighbours who decided it was ok to play loud music outdoors all afternoon and into the night together with a party atmosphere of loud talking/yelling. Took 3 calls to management to get them to stop. Also next night we had thumping music from next door property which we had no control over. Not what you would expect when paying such a high price per night. Kudo's however to the house keeping staff, wonderful job every day.
June 23, 2014
Rated 5 out of 5 by LasVegas Paradise
This is possibly the best resort in all of Starwood. The staff definitely look out for the care and comfort of their guests. I can't wait to return!
-Very friendly staff
-Not far from airport
-Delicious restaurants (especially Dulang)
-Mistake by front desk associate at check out in regard to payment currency cost me $60 in transaction fees
-A lot of plastic garbage washes up on the beach. Relaxing on the beach looking out is beautiful, however being brushed by garbage while you're swimming is not ideal (This is obviously not the fault of the hotel - just an FYI)
-Wishnu: Had the pleasure of having him serve us multiple times at Dulang and Boneka. What a guy, he rocks!
June 22, 2014
Rated 5 out of 5 by paul321 Amazing Honeymoon
This was by the far best hotel we've ever stayed at! Booked for our honeymoon everything far exceeded our expectations... from the service, to the food to the rooms the hotel is absolutely amazing. Thanks St. Regis Bali for helping us to have a honeymoon that we will never forget!
June 19, 2014
Rated 5 out of 5 by SYam Best hotel in Bali
I have stayed 3 times in this hotel, recently I tried a different hotel , which is regretful . As I miss the great service at St Regis. We even went back to St Regis for breakfast after 2 days. Felt at home immediately as the wonderful team greeted us and remember our favorites . This will be the only place I will stay in Bali.
The place is like home away from home because of the staff. Well done!
June 17, 2014
Rated 5 out of 5 by stevenfun123 ST REGIS BALI SURPRISE ME IN EVERY ASPECT
I STAY IN ST REGIS BALI ON MID JUNE 2014. ST REGIS BALI HAS GOT A VERY FINE TASTE ON THE DECORATION . I AND MY WIFE JUST CAN'T STOP BEING SUPRISED BY THEIR SUPERB INTERIOR DESIGN .
STAFF IS VERY WELL TRAINED IN HERE. YOU CAN SENSE THAT THEY LOVE THEIR JOB SO MUCH AND THEY JUST WANT TO MAKE SURE YOU WILL HAVE A PERFECT EXPERIENCE THERE.
I WOULD LIKE TO MAKE SPECIAL THANKS TO "FIRDA " ,WHOM WE MET AT AN INDONESIAN RESTAURANT IN THE RESORT DURING OUR DINNER. WHEN HE IS INFORMED WE ARE HURRYING OUR DINNER AS WE DONT' WANT TO BE LATE FOR THE SPA SCHDULED, HE TRY COMMUNICATE WITH THE SPA CENTRE TO RESCHEDULE THE OUR SPA APPOINMENT SO THAT WE ARE ALLOWED TO HAVE ENOUGH TIME TO ENJOY THE DINNER.
June 17, 2014
Rated 5 out of 5 by AyoungKim Thanks to...
I was very satisfied to say I have enjoyed my short holiday stay at your beautiful resort with the wonderful view with facility, the delight prepared at Kayuputi &The Boneka and your friendly staff “Juho” helped to make my stay a memorable one.
He does an amazing job of always being friendly, courteous and helpful! Even the other resort’s restaurant reservation was help to us.
Due to we could really enjoyed our dinner with beautiful sunset at the great spot!!
I would like to say thank you to " Juho" all of his assitance.
I definitely decide to stay at St. Regis Bali for my next holiday.
Again, I really appreciate it what made a memorable stay at St. Regis Bali.
A young Kim,
June 15, 2014
Rated 2 out of 5 by Bradg2014 Disappointing stay in Bali
Compared to other top tier resorts in Bali where I've stayed the St. Regis Bali is by far the worst. Terrible food, standard service and mediocre accommodations. Definitely not worth the price of stay.
June 9, 2014
Rated 5 out of 5 by 2BN2C JUST AMAZING
You will NOT regret staying here at all and as you feel at home to the point that you really don't even desire to venture outside, what for? you got it all in one place, which We believe is part of the planning. Herein you feel the Balinese hospitality hands down the best service We have received.
And really cant say enough of the entire staff that have been more than lovely in their treatment of us, their friendliness and willingness to serve really is a treat in on itself. from the time of our arrival you feel the welcoming spirit of their hospitality.
Will be back as soon as we can.
June 8, 2014
Rated 5 out of 5 by Hsieh Excellent hotel memory
very excellent stay experience. respectful attitude , friendly, clean, comfortable....and surprise
May 29, 2014
Rated 5 out of 5 by AHMS The best breakfast ever
Breakfast is served with superb quality and yet with fantastic selections .
May 26, 2014
Rated 5 out of 5 by Rod123 A wonderful experience!
We went to the StRegis at Bali on the recommendation of Amex Pt. travel and could not have been more pleased with that decision. Everything about the place and the staff made us feel we were very special being there.
I highly recommend it to anyone who wants a luxurious holiday in beautiful surroundings to visit there.
May 13, 2014
Rated 4 out of 5 by KM07 Good-Excellent But the furniture started to ged dented
I visited this Hotel During the end of March 14.
The staff were kind & polite. recognition at it's maximum. The buttler service has impressed us.
Great landscaping, the resort is surrounded by Gorgeous Planting
The idea of the lagoon pool is from other planet, given that the water is saulty which I find it beautiful! Yet to mention the huge size of the lagoon which is covering almost most of the reort land
What I think is a slight negative aspect is the villa furniture that is little bit started to get dented & tired.
Another point worth mentioning, their TV doesn't broadcast English Premiere League matches which I find important! every lower or similar category hotel does that!
All in all, I recommend this Hotel & I would come back again with the condition of installing a proper TV decoder that Broadcast EPL football
May 10, 2014
Rated 5 out of 5 by Hounyny The perfect choice!!
It was by far the highest in the St. Regis resort we visited.
We stayed in April . The weather was good alright
The hotel was quiet luxury.
Treatment of platinum also excellent.
I really would like to thank the hospitality, AGUS ANUARTA!!
Weather,huge pool, food and service,butler and staff..
It was a journey all goes the perfect satisfaction.
We decided to be impressed , to re- visit next year.
I recommend this place really.
May 9, 2014
Rated 5 out of 5 by Hote1Inspector As close to perfection as a hotel can get!!!
I have previously stayed at this hotel before, not long after it had first opened and I have to say I was extremely disappointed with the lack of Platinum SPG loyalty they conveyed at the time and various other slight issues I ran into during that particular visit. I put that down to the hotel being relatively juvenile at the time and adequate training had yet to be established.
I have to say, on my latest visit the improvements were both extensive and visible at all levels of both the hotel and the staffing excellence. This hotel is rated a category 7, the highest honour that can be bestowed upon a hotel in the Starwood collection and it thoroughly deserves that grade based on this visit. At check-in I was greeted by the reservations manager and she welcomed me back (always a nice touch that the hotel has bothered to acknowledge a returning client, rather than a first time visit). In addition, my Platinum status was very much recognized and appreciated and a newly decorated villa suite was allocated to me. The villa was fabulous; the service was impeccable and practically flawless. Nothing was too much trouble for any member of staff and everyone was always smiling and courteous. The food quality was extremely high and the attention to detail was second to none.
All in all, I wish I had stayed a few more days at this resort alas, I had several other hotels in the collection to inspect… well done St Regis Bali – you did a great job and I very much look forward to coming back again to see if you can emulate this very high standard that you have set yourself. Thank you for providing an extremely high quality experience indeed. This hotel should be used an example to others in the collection of how service standards can be at the highest level – very impressive.
May 5, 2014
Rated 5 out of 5 by Selena123 Stunning
Everywhere you look or go, there is something beautiful to see. An amazing hotel which should not be missed!
April 29, 2014
Rated 5 out of 5 by Vanutt Great stay and awesome breakfast ever
Our stay was overall excellent. The main entrance was stunning. However, we did not receive the welcome drink. First I thought it was typical for St.regis not to provide welcome drink. Yet when check-out, we saw others provided the drinks. So I guess we were exceptions.
The room was excellent with well-thought-out layout. We get to use all the facilities in the room. Breakfast was one of a kind. We were speechless by the selections of breakfast. It was still our talked-about of this trip.
We asked the concierge to facilitate the outside massage as we wanted to experience the real Balinese massage. The place was horrible as it should never be recommended to other guests. We again asked conceirge to schedule the katamaran at the beach. When we were there, the staffs had no knowledge and responded back with non responsiveness as they might be an outsiders. Yet, it was not professional.
However, the hotel is excellent. Yet, I saw a group of staffs using the library as it should be provided to the guests. I saw them made tea and chilling at the library in the lobby area wearing St. Regis uniforms as I found it inappropriate for the hotel this scale.
Overall, the stay was excellent. The breakfast was the star. We couldn't ask for more.
April 27, 2014
Rated 5 out of 5 by Mins About Stregis Bali
There is not much leisure sports.
It is not easy to go to pool, so far.
It is old billiard facility, especially pool shafts.
April 24, 2014
Rated 5 out of 5 by Delga70 Fantastic Hotel
This is our second stay in the hotel, this time, we went for ten days, a group of seven people, including babies, teenagers and adults. This is a fantastic hotel, difficult to find any shortfalls. The rooms are nicely decorated, the premises in general are outstanding and quiet and the personnel is first class. Fantastic place to go as a couple or as a family. There is just a minor point I think that could be improved: lunch time on Sundays: as the restaurants are booked with non-staying guests, staying guest who forget to make a booking have limited choices for lunch. It would be fantastic if the hotel could make some allowance or reserve some tables for such guests or give notice to the guests of such event.
April 22, 2014
Rated 5 out of 5 by Xav73 Great beach and lagoon
We stayed in a lagoon villa with our children and enjoyed our private pool with the lagoon access.
The restaurants are excellent.
April 20, 2014
Rated 5 out of 5 by Sengie Excellent Service Staff
Excellent Breakfast and Butler services beyond expectations.
April 17, 2014
Rated 5 out of 5 by ApoloandTiger Luxury and Excellent Resort with Excellent Staff
This is my second time to the resort and it has continued to be top notch. From beginning to end, the experience was absolutely wonderful. Upon arrival, a staff was there waiting to take care of everything. The lounge is beautiful and the flower arrangements are breathtaking! Attention to detail is amazing...from the decor to the staff uniform is just beautiful.
Breakfast is delicious with very friendly staff. The food at all restaurants are also delicious. All the rooms there are beautifully done. The pools and beach is very nice. It's an amazing place for a special holiday getaway.
Nizelania Tarini has made my stay memorable. She made sure my husband and I were happy at all times. Her staff are very professional and were always there to help. It's because of Nizelania that makes me want to return to St Regis Bali and highly recommend this resort.
Thank you Nizelania! It was an absolute joy meeting you and my stay would not have been wonderful without you!
April 9, 2014
Rated 5 out of 5 by Upset Trip to Bali
Hotel waqs beautiful. The staff was even better
March 14, 2014
Rated 5 out of 5 by Lena12 Excellent Experience
Excellent resort, fantasitc services. Really enjoy the time there.
March 12, 2014
Rated 5 out of 5 by penguinjack A place to get totally relax!
Staffs are polite,safe and beautiful swimming pool ,wonderful beaches,and the very charming surroundings,its a really peace and quiet place to get energy in Bali!
March 4, 2014
Rated 5 out of 5 by Zgh12 An experience that is memorable
Had the greatest hotel experience ever.
Service, accommodations were second to none.
Every whim is catered to.
February 27, 2014
Rated 5 out of 5 by oldseadog23 Perfect, down to the last detail
We arrived at the St Regis Resort after a wonderful cruise from Australia on the "Silver Shadow" we had no preconceived ideas about the hotel we booked on our first visit to Bali. The cruise line expects all disembarking passengers to depart the vessel by 10 am on the day of arrival we knew that our suite at the hotel would not be ready by 2 pm at the earliest and were prepared to wait.
On arrival we were met by the smiling Lucia, the Hotel Manager together with Carlos the Chief Butler before we knew what was happening our baggage was whisked away together with hand baggage and coats. We were invited by Carlos to take a seat the generous couches located in the magnificent lobby while staff checked us into the hotel. Carlos was most apologetic about our suite not being ready we assured him this was understood, he invited us to the Gourmand Deli for a coffee while we waited.After coffee we sat with the Chief Concierge Agus who advised us and booked us on various day and evening tours, nothing was too much trouble.
Later while having lunch at the newly discovered Deli Carlos and our butler Merita arrived and escorted us to our suite. We marvelled at the spacious living and sleeping area, the outside balcony overlooking the well tended tropical gardens, and luxurious bathroom.
Our stay at the St Regis was truly memorable, the smiling staff to whom nothing was too much trouble, the arranged day and evening tours which all went like a well oiled machine, just strolling in the gardens, and being taken by golf buggy to the cleanest beach I have ever encountered. The choice of fine dining and a breakfast to die for. We know we will return !!
And that perfect last detail ?? I ordered boiled eggs for one breakfast, they arrived at the table with the shell cracked all round but replaced back on top of the eggs as if they had never been broken !!
Thank you again to everyone who made a lovely holiday even more special.
Stayed February 2014, travelled as a couple
Ask Frank S about The St. Regis Bali Resort
February 20, 2014
Rated 5 out of 5 by RIES Wonderful experience
My husband and I enjoyed a lovely 4 day stay here to celebrate his birthday.
The staff have a great way of remaining professional and friendly at every interaction. We thoroughly enjoyed our time at the St Regis and will be back!
(Note: I was unwell for short time during our stay and the inhouse medical staff were professional, efficient and reassuring)
February 16, 2014
Rated 5 out of 5 by ice0403 GOOD
It is simply a collection of all bali
February 13, 2014
Rated 5 out of 5 by RBCfan Service and Rooms were outstanding
Recently stayed at the St. Regis Bali Resort for 2 weeks, during Chinese New Year (our 10th visit to Bali). Although the hotel was extremely busy, the service and the staff quality was exceptional through-out the hotel. I would especially like to compliment the Breakfast Buffet staff, including greeters, waiters and the kitchen staff. I've never seen a group work so well as a team, with the result being exceptional service, with superb food quality.
Our ocean view room was excellent, very clean, great amenities and the butler service was really appreciated.
The only area where we could see a small improvement is in the swimming pool area. There is a lack of chairs near the pool and facilities to enjoy a pool side drink is limited. This is likely a pool area design problem, however steps might be considered to improve the ambiance and functionality of the pool area. The beach front area is superb.
Overall a great stay and we will definitely be back.
February 11, 2014