Rated 5 out of 5 by Kezzzza Excellent however the food and beverage needs work
The hotel was exceptional except the food bevarage and dining options did not meet expectations. Everything else was five star quality . The bar was always empty and the terrace area looked very old fashioned compared to the beautiful decor of the rest of the hotel . The drinks were ridiculously priced and I believe the prices should be lowered to allow more people to come to the bar. The boneka restaurant was terrible for dinner though breakfast was very good if you ordered from the ala carte. The best food was at the deli and the pastries were of exceptional quality. This is the level where the food should be but unfortunately it was not. The kapuyuti restaurant was also extremely over priced for what you got. Much better food to be had in Sydney at better prices even for that level so also needs attention here.
Another suggestion is a chess area in the garden and another pool table. The lighting on the deck of the deli was too dark to eat at night and a simple lamp would have made all the difference. Overall great but definitely room for improvement in certain areas. As I have extensive knowledge in the food industry around the world I really believe more work needs to be done here. Many thanks for listening.
June 29, 2014
Rated 5 out of 5 by stevenfun123 ST REGIS BALI SURPRISE ME IN EVERY ASPECT
I STAY IN ST REGIS BALI ON MID JUNE 2014. ST REGIS BALI HAS GOT A VERY FINE TASTE ON THE DECORATION . I AND MY WIFE JUST CAN'T STOP BEING SUPRISED BY THEIR SUPERB INTERIOR DESIGN .
STAFF IS VERY WELL TRAINED IN HERE. YOU CAN SENSE THAT THEY LOVE THEIR JOB SO MUCH AND THEY JUST WANT TO MAKE SURE YOU WILL HAVE A PERFECT EXPERIENCE THERE.
I WOULD LIKE TO MAKE SPECIAL THANKS TO "FIRDA " ,WHOM WE MET AT AN INDONESIAN RESTAURANT IN THE RESORT DURING OUR DINNER. WHEN HE IS INFORMED WE ARE HURRYING OUR DINNER AS WE DONT' WANT TO BE LATE FOR THE SPA SCHDULED, HE TRY COMMUNICATE WITH THE SPA CENTRE TO RESCHEDULE THE OUR SPA APPOINMENT SO THAT WE ARE ALLOWED TO HAVE ENOUGH TIME TO ENJOY THE DINNER.
June 17, 2014
Rated 5 out of 5 by mve111 Exquisite
We had a wonderful and relaxing stay at St Regis Nusa Dua. The rooms were spacious and luxurious, food was always absolutely first class, amazing facilities and service that is genuine and personal. Would recommend to anyone.
June 26, 2014
Rated 5 out of 5 by Hounyny The perfect choice!!
It was by far the highest in the St. Regis resort we visited.
We stayed in April . The weather was good alright
The hotel was quiet luxury.
Treatment of platinum also excellent.
I really would like to thank the hospitality, AGUS ANUARTA!!
Weather,huge pool, food and service,butler and staff..
It was a journey all goes the perfect satisfaction.
We decided to be impressed , to re- visit next year.
I recommend this place really.
May 9, 2014
Rated 5 out of 5 by AyoungKim Thanks to...
I was very satisfied to say I have enjoyed my short holiday stay at your beautiful resort with the wonderful view with facility, the delight prepared at Kayuputi &The Boneka and your friendly staff “Juho” helped to make my stay a memorable one.
He does an amazing job of always being friendly, courteous and helpful! Even the other resort’s restaurant reservation was help to us.
Due to we could really enjoyed our dinner with beautiful sunset at the great spot!!
I would like to say thank you to " Juho" all of his assitance.
I definitely decide to stay at St. Regis Bali for my next holiday.
Again, I really appreciate it what made a memorable stay at St. Regis Bali.
A young Kim,
June 15, 2014
Rated 4 out of 5 by David7873 Excellent Hotel - Pity about the noise
Beautiful hotel location, very flat and easy to get around when compared against the other 5 star resorts around the region. Breakfast food and service was awesome, very attentive waiters although when busy (around 9am) service tends to slip as one of our kitchen orders failed to appear and wrong coffee delivered to our table. Best to go for earlier breakfast (7-8:30) for better results.
Spa was wonderful and relaxing, lagoon villa is spectacular, as was Kayuputi restaurant. Only gripe was the noise. We had Indian neighbours who decided it was ok to play loud music outdoors all afternoon and into the night together with a party atmosphere of loud talking/yelling. Took 3 calls to management to get them to stop. Also next night we had thumping music from next door property which we had no control over. Not what you would expect when paying such a high price per night. Kudo's however to the house keeping staff, wonderful job every day.
June 23, 2014
Rated 5 out of 5 by Hsieh Excellent hotel memory
very excellent stay experience. respectful attitude , friendly, clean, comfortable....and surprise
May 29, 2014
Rated 5 out of 5 by SYam Best hotel in Bali
I have stayed 3 times in this hotel, recently I tried a different hotel , which is regretful . As I miss the great service at St Regis. We even went back to St Regis for breakfast after 2 days. Felt at home immediately as the wonderful team greeted us and remember our favorites . This will be the only place I will stay in Bali.
The place is like home away from home because of the staff. Well done!
June 17, 2014
Rated 5 out of 5 by paul321 Amazing Honeymoon
This was by the far best hotel we've ever stayed at! Booked for our honeymoon everything far exceeded our expectations... from the service, to the food to the rooms the hotel is absolutely amazing. Thanks St. Regis Bali for helping us to have a honeymoon that we will never forget!
June 19, 2014
Rated 5 out of 5 by Rod123 A wonderful experience!
We went to the StRegis at Bali on the recommendation of Amex Pt. travel and could not have been more pleased with that decision. Everything about the place and the staff made us feel we were very special being there.
I highly recommend it to anyone who wants a luxurious holiday in beautiful surroundings to visit there.
May 13, 2014
Rated 2 out of 5 by Russell74 Very Average Experience
Nice looking property and generally a great breakfast but now let me list the negatives.
No Butler. Showed us around the room on first day and never saw him again. No offer to unpack.
Drink prices are crazy over the top.
Place is overrun with screaming kids.
No offer of water or cold towels at pool and beach.
Average wifi capability near pools and beach.
Room view over construction next door.
Not enough shaded areas around pool
Deck chairs are fixed so are generally uncomfortable.
Lunch service very slow.
Would not recommend. First stay a a SPG property for a long time and had high expectations.
What a let down....Never again!
April 1, 2013
Rated 2 out of 5 by Bradg2014 Disappointing stay in Bali
Compared to other top tier resorts in Bali where I've stayed the St. Regis Bali is by far the worst. Terrible food, standard service and mediocre accommodations. Definitely not worth the price of stay.
June 9, 2014
Rated 5 out of 5 by Selena123 Stunning
Everywhere you look or go, there is something beautiful to see. An amazing hotel which should not be missed!
April 29, 2014
Rated 5 out of 5 by Vanutt Great stay and awesome breakfast ever
Our stay was overall excellent. The main entrance was stunning. However, we did not receive the welcome drink. First I thought it was typical for St.regis not to provide welcome drink. Yet when check-out, we saw others provided the drinks. So I guess we were exceptions.
The room was excellent with well-thought-out layout. We get to use all the facilities in the room. Breakfast was one of a kind. We were speechless by the selections of breakfast. It was still our talked-about of this trip.
We asked the concierge to facilitate the outside massage as we wanted to experience the real Balinese massage. The place was horrible as it should never be recommended to other guests. We again asked conceirge to schedule the katamaran at the beach. When we were there, the staffs had no knowledge and responded back with non responsiveness as they might be an outsiders. Yet, it was not professional.
However, the hotel is excellent. Yet, I saw a group of staffs using the library as it should be provided to the guests. I saw them made tea and chilling at the library in the lobby area wearing St. Regis uniforms as I found it inappropriate for the hotel this scale.
Overall, the stay was excellent. The breakfast was the star. We couldn't ask for more.
April 27, 2014
Rated 5 out of 5 by ApoloandTiger Luxury and Excellent Resort with Excellent Staff
This is my second time to the resort and it has continued to be top notch. From beginning to end, the experience was absolutely wonderful. Upon arrival, a staff was there waiting to take care of everything. The lounge is beautiful and the flower arrangements are breathtaking! Attention to detail is amazing...from the decor to the staff uniform is just beautiful.
Breakfast is delicious with very friendly staff. The food at all restaurants are also delicious. All the rooms there are beautifully done. The pools and beach is very nice. It's an amazing place for a special holiday getaway.
Nizelania Tarini has made my stay memorable. She made sure my husband and I were happy at all times. Her staff are very professional and were always there to help. It's because of Nizelania that makes me want to return to St Regis Bali and highly recommend this resort.
Thank you Nizelania! It was an absolute joy meeting you and my stay would not have been wonderful without you!
April 9, 2014
Rated 2 out of 5 by James88 This hotel is over rated
Book the following package "Luxury Romance Package"
but really no sense of welcome from staff, need to call several times for anything whether butler, room cleaning service, drinks for breakfast or request anything. WORST then a 3-4 star hotel. Promise of in room breakfast not even offered. Hotel don't advised of transferred arrival and departure times but must check everything yourself despite giving all relevant information. Upon checkout not even a thank you or send off by anyone. Just take care of yourself. What an over rated hotel and disappointment St Regis Bali !!
April 8, 2013
Rated 5 out of 5 by AHMS The best breakfast ever
Breakfast is served with superb quality and yet with fantastic selections .
May 26, 2014
Rated 5 out of 5 by BaliFans168 Beautiful Room
Suite Room is very comfortable. I love everything in the room especially the bathroom design. Shampoo, shower gel from Remede Spa in the room is very nice.
Awesome breakfast: fresh sashimi and lobster omelette. Swimming pool only 2 - mgmt needs to build more. Beach was a bit dirty - little plants debri on the water and my husband stepped on oil on the sand beach. I love the salt water pool though.. Very creative design.
December 16, 2013
Rated 5 out of 5 by GGCanada Fantastic Staff
This is an amazing property in an ideal location for those who want to relax and be spoiled. The entire team treated us like we were the only guests here and tried to anticipate our every need. The Garden Villa's are amazing with private pool and garden. The beach is private and well protected by a reef. The food is excellent and the 4 restaurants offer a great variety.
December 6, 2013
Rated 4 out of 5 by KM07 Good-Excellent But the furniture started to ged dented
I visited this Hotel During the end of March 14.
The staff were kind & polite. recognition at it's maximum. The buttler service has impressed us.
Great landscaping, the resort is surrounded by Gorgeous Planting
The idea of the lagoon pool is from other planet, given that the water is saulty which I find it beautiful! Yet to mention the huge size of the lagoon which is covering almost most of the reort land
What I think is a slight negative aspect is the villa furniture that is little bit started to get dented & tired.
Another point worth mentioning, their TV doesn't broadcast English Premiere League matches which I find important! every lower or similar category hotel does that!
All in all, I recommend this Hotel & I would come back again with the condition of installing a proper TV decoder that Broadcast EPL football
May 10, 2014
Rated 5 out of 5 by JayJaySt Superb!
St Regis Bali is one of my favourite hotels in Bali. The staff were all very helpful, attentive and polite..
Got upgraded to pool villa which was very nice as well. The serenity, the feeling of total comfort that the hotel offers really is much felt during the stay, was totally relaxed and recharged after the stay.
Will definitely be back there very soon.
Many thanks guys!
October 22, 2013
Rated 5 out of 5 by Delga70 Fantastic Hotel
This is our second stay in the hotel, this time, we went for ten days, a group of seven people, including babies, teenagers and adults. This is a fantastic hotel, difficult to find any shortfalls. The rooms are nicely decorated, the premises in general are outstanding and quiet and the personnel is first class. Fantastic place to go as a couple or as a family. There is just a minor point I think that could be improved: lunch time on Sundays: as the restaurants are booked with non-staying guests, staying guest who forget to make a booking have limited choices for lunch. It would be fantastic if the hotel could make some allowance or reserve some tables for such guests or give notice to the guests of such event.
April 22, 2014
Rated 5 out of 5 by Lillian305 Luxury all the way!
The hotel grounds are very well maintained with lush gardens. The salt water lagoon is so nice and relaxing, my boys loved it and want to go there everyday! Our plunge pool suite is spacious and the decor is beautiful. The staff were very attentive and helpful! We all enjoyed our stay at the resort and look forward to our next stay there!
August 28, 2013
Rated 5 out of 5 by sharptak Best Hotel
Best hotel I have stayed in the last 10 years. The service was impeccable (faultless), the property was so luxurious and the breakfast and dinner buffet was just delicious.
January 27, 2014
Rated 5 out of 5 by Fashionbug Getaway
5 nights well spent. Every detail was carefully taken care of right from airport pick up to drop off.
The attention given to us felt as though we were the only guests in the hotel. Would definitely stay here again if returning to Bali.
December 28, 2013
Rated 5 out of 5 by Plucky Heavenly resort
Stayed there twice and the service is superb. The resort itself is excellent with excellent breakfast at boneka and the lagoon villa is great with direct access to lagoon swimming pool.
Great room and villas, also the food is very nice.
November 22, 2013
Rated 5 out of 5 by bali50 This hotel has great features
on details and touch through out the hotel. In particular, I am comfortable that I feel like in my home or even better than home.
December 27, 2013
Rated 5 out of 5 by Angy Great experience
Everyhting is close to be perfect. Since the Mercedes R that pick you up at the airport, the plung epool and cabana in your room, the ice cream served on the beach, the delicious oyster for breakfast.
No better choice in Nusa Dua.
February 22, 2012
Rated 5 out of 5 by SingJen Best hotel in bali with best service!!!
We would love to come back again next time. We love the service, the cleaness, the ambiance, the food. It was awesome.
June 9, 2013
Rated 5 out of 5 by WY89 Better than great
Having great experience and cozy hospitality from all staff
September 28, 2013