Rated 4 out of 5 by David7873 Excellent Hotel - Pity about the noise
Beautiful hotel location, very flat and easy to get around when compared against the other 5 star resorts around the region. Breakfast food and service was awesome, very attentive waiters although when busy (around 9am) service tends to slip as one of our kitchen orders failed to appear and wrong coffee delivered to our table. Best to go for earlier breakfast (7-8:30) for better results.
Spa was wonderful and relaxing, lagoon villa is spectacular, as was Kayuputi restaurant. Only gripe was the noise. We had Indian neighbours who decided it was ok to play loud music outdoors all afternoon and into the night together with a party atmosphere of loud talking/yelling. Took 3 calls to management to get them to stop. Also next night we had thumping music from next door property which we had no control over. Not what you would expect when paying such a high price per night. Kudo's however to the house keeping staff, wonderful job every day.
June 23, 2014
Rated 5 out of 5 by Vivian Excellent Service and Food
The Butler service was impressive! Love all their restaurants! Great breakfast & dinner buffet at Boneka, the King Cole bar has good food, service and nice atmosphere, the Kayuputi has excellent food and view.
Only the SPA service seems is weaker compare to the rest, booked an hour massage, no one bring us the bath robe and the massage finished 10 minutes earlier(less than an hour), the bath robe was delivered late which count our time? Only find it after I putted on my cloth.
April 5, 2013
Rated 5 out of 5 by Ed411 Our stay at St Regis.
Our stay was superb!
It was enhanced by the kind and considerate attention we received from Carlos and his staff. We were treated like royalty by everyone from the grounds keepers and check in staff to the entertainers in the King Cole lounge. If you like music you'll love Grace and Andreas's renditions of the themes from the movies. We can only say it was a great place to relax and let time pass. Once again we send our thanks to Carlos for his attention to us and our family.
March 18, 2013
Rated 5 out of 5 by jonandshelby2014 Ideal honeymoon destination
It was my pleasure to spend my honeymoon here. The hotel's service was exquisite, the grounds were lush and inviting, and our suite was opulent. While there were many other guests (we would see them at breakfast), we usually felt like we had the resort to ourselves. A very relaxing way to spend our honeymoon.
June 30, 2014
Rated 5 out of 5 by Geemans Overall Amazing
This hotel provided a wonderful experience for me and my family. The attentive and friendly staff exceeded all my expectations. From the moment you get off the plane to the moment you check your bags to leave the hotel is there to help. Rather than go into all the individual details I'll just say there was not an area where the hotel was not better than most any other place I ever stayed in the world. We had a great time as a family staying here and can't wait to come back.
April 8, 2013
Rated 4 out of 5 by Adi1 Excellent resort - poor departure service
The resort is brilliant. It is worth the premium as far as the accommodation goes. The food needed a bit more variety. The departure service was not good - actually was non existent and we were left without help at the busy Bali airport with a small baby. A suggestion from my side would be to ensure your customer facing people, such as the drivers, are smart and resourceful. They should at the very least provide your guests with alternate solutions when plan A has failed.
April 1, 2013
Rated 5 out of 5 by Paul07 good services
staff are very polite and helpful
July 19, 2014
Rated 5 out of 5 by Bubu723 Best service ever!
Special Thanks to
They made our stay perfect!
July 15, 2014
Rated 5 out of 5 by Adamm Perfection
We held our Wedding ceremony at the St Regis Bali and it was the best decision (other than getting married) we have made.
The hotel offers absolute perfection and goes above and beyond your needs and expectations.
The orgainsation staff, in Particular Ms Dwi and Ms Vina were exceptional and made the whole stay and even feel uniquely personal.
If you are looking for a slice of paradise where nothing is too much trouble and the attention to detail is unsurpassed then look no further.
Exceptional location and quality of the rooms and the fittings, the bed was the most comfy bed we have ever been in and you simply have to experience the food in any of the outlets but the Kaiya Puti is unbelievable and Harald make the expereince unforgettable.
Look no further (and we have looked far and wide) on Bali if you want a perfect break.
May 12, 2013
Rated 4 out of 5 by baos Great Experience but Questionable Value
We went here for our honeymoon and spent seven wonderful days at the resort. Our lagoon villa was very luxurious, the staff was unbelievably attentive, and the food at all of the restaurants was excellent. And there were a lot of magnificent little touches such as the beachside service which included drinks and canapes. I do, however, feel that the resort is not a great value as a number of items in our villa were not working, the paint was sloppy in places, and we had an issue with bugs. Also, the class schedule for the gym was both limited and random. To offer yoga twice a week is insufficient at a five-star resort in Bali! The staff did their best to assist us with respect to bugs in the villa but ultimately suggested that this was just "natural" to Bali. We thought this was unacceptable given the amount that we paid for the villa.
November 26, 2013
Rated 5 out of 5 by kate1201 the best hotel
we went big, starting with two nights in the St. Regis. I wish we'd stayed more. The facility was stunning, and we were relaxed the whole time. The lagoon pool was a work of art and really fun to explore. Service was excellent, and the unending buffet of delights at the breakfast was overwhelming in a good way. We stayed in a suite, but we want to come back with our family and stay in a pool-side villa. When we come back to Bali, we'll be here!
May 26, 2013
Rated 5 out of 5 by paul321 Amazing Honeymoon
This was by the far best hotel we've ever stayed at! Booked for our honeymoon everything far exceeded our expectations... from the service, to the food to the rooms the hotel is absolutely amazing. Thanks St. Regis Bali for helping us to have a honeymoon that we will never forget!
June 19, 2014
Rated 5 out of 5 by mve111 Exquisite
We had a wonderful and relaxing stay at St Regis Nusa Dua. The rooms were spacious and luxurious, food was always absolutely first class, amazing facilities and service that is genuine and personal. Would recommend to anyone.
June 26, 2014
Rated 4 out of 5 by Kaisei25 Great experience, but may not be as much friendly for kids
I've been to Bali number of times, and Room/facility quality is the highest among the others.
One impression which my family received was hospitality can be further improved as no service is proactively provided 'unless we ask' + didn't experience much attention to kids as similarly experienced in other resort like Ayana.
However, any services 'asked' were beyond perfect, and food/facility was much better than other hotels. Tks!
August 27, 2013
Rated 5 out of 5 by YankeeDoodle1 WOW!
If you would like to live like and be treated like a King/Queen this is he place to stay. This is one of the absolute best of the Luxury Collection!
July 2, 2014
Rated 5 out of 5 by ian8 A special stay bali - Jan 2014.
The resort; facilities and staff of the highest standard. Best resort and service we've stayed at for many many years.
Special mention to Carlos Contanzo and his team for remarkable service - attention to detail was first class and nothing was too difficult for him and his team. Food of a very high standard...a wonderful expereince provided by the team and St Regis bali. Beach way better than in other parts of bali.
January 22, 2014
Rated 5 out of 5 by Wayne1965 Anniversary trip was above expectations!
This was our 25th anniversary, and from the time we ckd in until we left the trip was first class the whole time.
The staff was so courteous and helpful, the restaurants were very good
The room and overall grounds of the property were maintained like the top notch hotel st Regis is.
The beach area is absolutely beautiful.
If you want a fast paced night life take a cab to the nearby cities, but to relax stay at st Regis
April 4, 2013
Rated 5 out of 5 by Swtaniwan One of the best hotels in the world
St Regis is our second home. We've stayed here more than 6 times and we never feel disappointed. The food, atmosphere, service and the staff were really awesome.
One of the staff at King cole bar, Mr Yulius is always giving us the best service we could ever get. I've never feel like home in a hotel besides St. Regis.
Thank you very much for this.
Hope to return soon in May with my family.
April 30, 2013
Rated 5 out of 5 by Kezzzza Excellent however the food and beverage needs work
The hotel was exceptional except the food bevarage and dining options did not meet expectations. Everything else was five star quality . The bar was always empty and the terrace area looked very old fashioned compared to the beautiful decor of the rest of the hotel . The drinks were ridiculously priced and I believe the prices should be lowered to allow more people to come to the bar. The boneka restaurant was terrible for dinner though breakfast was very good if you ordered from the ala carte. The best food was at the deli and the pastries were of exceptional quality. This is the level where the food should be but unfortunately it was not. The kapuyuti restaurant was also extremely over priced for what you got. Much better food to be had in Sydney at better prices even for that level so also needs attention here.
Another suggestion is a chess area in the garden and another pool table. The lighting on the deck of the deli was too dark to eat at night and a simple lamp would have made all the difference. Overall great but definitely room for improvement in certain areas. As I have extensive knowledge in the food industry around the world I really believe more work needs to be done here. Many thanks for listening.
June 29, 2014
Rated 5 out of 5 by 1Margs Best 1 night stay
This was by far the best 1 night stay I have had in a long time. It will be difficut to stay anywhere else should I visit Bali again. In many respects, the statement 'The Address is the Experience' (which I saw on a matchbox), lived up to it's motto. Whilst the decor and features in the room and the resort was of a high standard, it was very much the attention given that made me feel special.
October 26, 2013
Rated 5 out of 5 by cucu1965 Just wonderful
Another fantastic stay at the St.Regis Bali which is in my view one of the best hotels in the world. Everything is just perfect - but I just want to mention the Kayu Puti restaurant, had there dinner twice and it was outstanding. Also I should mention the hotel management and staff which did all they could and more to make us happy. Regretfully we had to leave but we'll come back!
August 15, 2013
Rated 5 out of 5 by EthankumaUSA Wonderful Hotel, Excellent Service, outstanding hospitality
Staying at the Villa in St. Regis Bali is once of a life time experience. My wife and I spent our 10 years anniversary here. Through out our stay, we can feel the staff here do have the guests' needs at heart and they genuinely make you feel you are welcome and belong in this wonderful facility. The staff's welcoming attitude make you feel relaxed. Thank you. We had a great time.
April 6, 2013
Rated 2 out of 5 by Bradg2014 Disappointing stay in Bali
Compared to other top tier resorts in Bali where I've stayed the St. Regis Bali is by far the worst. Terrible food, standard service and mediocre accommodations. Definitely not worth the price of stay.
June 9, 2014
Rated 5 out of 5 by EmB123 This is what dreams are made of
We spent five nights at the St Regis Bali Resort on our honeymoon. We could not have asked for a better time. The resort is magnificent, with beautiful accommodations, lovely beach, the most amazing lagoon to swim in and great food! The staff were incredibly friendly and attentive - Carlos and his team of butlers were fantastic. I cannot recommend this resort highly enough.
August 6, 2013
Rated 5 out of 5 by SFedward Best Resort for your Island Vacation
Another superb experience. The St Regis Bali stands in a class by itself.
* Staff: Front desk manager Nizel, Butler Erli, and Restaurant staff Deddy provided extremely personable and attentive service
* Facilities throughout the resort were kept first class
* Location was amazing. Best in Bali
* Dulang dinner experience was truly memorable. Would recommended to anyone
October 7, 2012
Rated 5 out of 5 by jsbird2 One of my luxury experiences in my life.
I stayed at this hotel for 6 days during last April with my wife. It was the incentive trip of my company. Briefly it was a fantastic, luxury and enjoyable experience for us. Especialy I can't forget eating beef with labster at buffet resterant in every morning. It was awesom!. I would like to reccommend to anyone who want to have a relaxed vacation. Never forget it.
September 17, 2013
Rated 5 out of 5 by RIES Wonderful experience
My husband and I enjoyed a lovely 4 day stay here to celebrate his birthday.
The staff have a great way of remaining professional and friendly at every interaction. We thoroughly enjoyed our time at the St Regis and will be back!
(Note: I was unwell for short time during our stay and the inhouse medical staff were professional, efficient and reassuring)
February 16, 2014
Rated 5 out of 5 by David Best place in the paradise
St. Regis Bali is a very clear choice for anyone who expect the best in all aspect of leisure travel.
I have stayed in their Rooms and villas before. All have a very appealing design and warmth atmosphere.
Beach is clean, lagoon pool also a very nice place to spend time with the kids.
Geat food with great wine collection.
Will recomend this hotel to anyone.
March 26, 2013
Rated 5 out of 5 by SPGStephanie Best SPG Property!!
We have stayed at tons of SPG hotels all over the world and this is definitely our favorite. The staff is AMAZING, the location is excellent and its really the most lovely and relaxing vacation spot ever. We absolutely LOVED our stay there and were so impressed with the grounds, the food, the butler service etc. St Regis at its finest. highly recommend!
September 3, 2012
Rated 4 out of 5 by Balitraveller12 Bali traveller
First time at St Regis. Room size was great for entire family. Airport arrival service was excellent (no waiting in lines for visa etc)
Room service menu poort.
Service at the hotel was pretty average though considering the status.
No water at pool which was strange as many others provide it.
Breakfast orders were always wrong etc. Simple stuff.
July 4, 2013