Rated 5 out of 5 by Davide Fantastic hotel with great staff
The Hotel fullfill your dream holiday from the check in along your stay.
January 28, 2013
Rated 5 out of 5 by Jocks88 The true Balinees experiance
Great food & Service and loved the Lagoon pool and the private beach.
July 17, 2013
Rated 5 out of 5 by Sammy Highly Recommended
Everything about this resort is perfect. Can't wait to go back !!
January 28, 2013
Rated 5 out of 5 by Bali2013 This hotel is just GREAT!
wonderful relaxing holiday at a great palce!
November 20, 2013
Rated 4 out of 5 by koontheen Fantastic hotel
fantastic hotel, but location wise is not convenience
May 13, 2013
Rated 5 out of 5 by mikra13 great hotel
magnificent hotel with excellent service
October 5, 2013
Rated 5 out of 5 by zerogod so lovely
It's really lovely stay. thanks
September 12, 2013
Rated 5 out of 5 by Igor One of the Best Hotel
Great hotel. Wonderful staff!
June 12, 2013
Rated 5 out of 5 by Billy26 Beautiful Hotel
Great location, I loved it!
November 3, 2011
Rated 5 out of 5 by JustinG Absolute Perfection in Service & Facility
I could spend days explaining why and how much I loved our stay at this property.
From the moment we arrived, the staff met all needs and exceeding my expectations--even for a 5* property. The one thing that made an impact more than anything else is just how genuine and friendly every single member of the staff truly is. Everyone cares that you enjoy your time at the resort and in Bali and really goes out of their way to assist you in any way they can.
The butler service is excellent, and the entire butler staff is tremendously helpful, and like everyone else, anticipates needs and proactively meets them so you don't even have to think about it.
Example: On our second to last day, a butler sought us out at breakfast to confirm our flight details and arrange (free) transport from the hotel to the airport and find out if we needed any assistance, packing help, etc. He also noted our late flight time and was able to confirm a later check out time for us shortly afterward. Rather than being locked out at check out time and having to go to the front desk to get new keys (something all frequent travelers have experienced), he proactively had new keys made with the late check out encoded and personally delivered them to us.
I'd keep going, but honestly I wouldn't know where to stop. If you're considering a stay in Bali, you'd be a fool not to stay at the St. Regis.
May 23, 2013
Rated 5 out of 5 by brianlois Unforgettable Resort and Wedding
We are very happy that we chose the St Regis Bali for our wedding and to start our family vacation. This was our 3rd time back to this resort. Each time I am reminded why this is my favorite island and resort. It was a pleasure working with Dwi to plan our wedding. She was very helpful and prepared for every event. I never had to worry that something would be missed even with all of our special requests. Carlos also went above and beyond his duties to make sure our wedding was flawless and our guests were taken care of. He surprised us with many things during our stay and felt like part of the family. We would not have had so much help and support at any other resort. Our butler Andi was so friendly and accommodating. He always appeared after breakfast to drive us back to our villa and checked in with us throughout the day. Everyone at the resort make us feel so welcomed and at home each time we visit. The rooms are spacious, comfortable and clean. We have been able to stay in the Gardenia Villa, Lagoon Villa and Strand Villa. Each has something different to offer but our favorite is probably the Gardenia Villa because of the privacy. The lagoon pool is HUGE! Breakfast is the best we have ever had. You can order anything off the menu and they always bring dished around for you to try. I believe the new airport and bypass roads will be complete this year which should speed up travel. Can't wait for our next visit!
September 20, 2013
Rated 5 out of 5 by Iwi0612 Beyond 5-star Service
If I say by paying so much, luxurious airport transfer is a must... well that's not always the case. But the experience I had with St Regis was just beyond luxurious airport transfer. Airport pick up was quick, the car had already waited for us (we did not have to wait for the car to arrive from the parking lot) despite the fact that our plane arrived late. Hotel check-in experience was another thing. Upon arriving at the resort, I realized that I had left my wallet (that's all I remember) in the plane. The staff quickly called up their stand-by officer at the airport to deal with lost and found. I was panicking but they made my check in experience so swift before I knew it, I was already escorted to my room. Less than 10 minutes in the room, Nizel, the staff at front desk called me up to inform me that they did not find wallet at lost and found instead, they found car keys on my name! (which I did not realized I had left it as well) Subsequent;y, they tried their best to collect the item without my presence in lost and found, and they did. I had my car keys delivered to my room in the late afternoon. Then the rest of the experience just adds on to the excellent service level. Landscape, interior and the gourmet deli is one to be well regarded. Additional WOW factor: the breakfast experience... you name it: river lobster egg omelet, steak and omelet, 'Bali Marie' moctail...delicious waffel (seldom do I find good waffel nowadays) etc etc. Last.... back to airport.. and the airport staff who was the same guy who picked us up, dealt with lost and found, checked us all the way through (his name is Budi by the way).
September 24, 2013
Rated 5 out of 5 by okepat64 A Beautiful Resort with Outstanding Service
We just spent a week in Bali at the St. Regis and can't say enough good things about the resort, staff and the experience. From the wonderful meet/greet service at the airport on arrival and departure to the gracious staff we met throughout our stay, the St. Regis Bali is a 5-star experience. We reserved a garden villa which was beautifully furnished, very private and had its own pool. We were a short walk from everything at the resort - the beach, the pool, the amazing lagoon, the restaurants, the spa and a well-equipped gym. The property has a beautiful, well-maintained beach and there is a stunning swimming spot just a short walk away. The St. Regis offer a number of restaurants on the resort and we sampled them all. We had great food and service everywhere, except for a burger that they serve well done, as fully disclosed on the menu. I should have known better - I'm a medium rare kinda of guy. The breakfast buffet lives up to its billing - anything you could ever imagine, daily specials presented at your table, lots of fresh juices and smoothies and plenty of staff to take care of you, all with big gracious smiles. The butlers and concierge were very helpful with recommendations for activities, ground transportation and restaurants. Our special thanks to the Chief Butler Carlos and Butler Amos - they took such great care of us. While the room rate is not cheap, your rate will include things you'll pay extra for at many other high end resorts: airport transfers, breakfast, wifi, bottled water, even diet cokes at breakfast. It certainly takes away the nickel/dime feeling that i've had at some other 5-star resorts. We'd happily go back.
October 3, 2013
Rated 5 out of 5 by oldseadog23 Perfect, down to the last detail
We arrived at the St Regis Resort after a wonderful cruise from Australia on the "Silver Shadow" we had no preconceived ideas about the hotel we booked on our first visit to Bali. The cruise line expects all disembarking passengers to depart the vessel by 10 am on the day of arrival we knew that our suite at the hotel would not be ready by 2 pm at the earliest and were prepared to wait.
On arrival we were met by the smiling Lucia, the Hotel Manager together with Carlos the Chief Butler before we knew what was happening our baggage was whisked away together with hand baggage and coats. We were invited by Carlos to take a seat the generous couches located in the magnificent lobby while staff checked us into the hotel. Carlos was most apologetic about our suite not being ready we assured him this was understood, he invited us to the Gourmand Deli for a coffee while we waited.After coffee we sat with the Chief Concierge Agus who advised us and booked us on various day and evening tours, nothing was too much trouble.
Later while having lunch at the newly discovered Deli Carlos and our butler Merita arrived and escorted us to our suite. We marvelled at the spacious living and sleeping area, the outside balcony overlooking the well tended tropical gardens, and luxurious bathroom.
Our stay at the St Regis was truly memorable, the smiling staff to whom nothing was too much trouble, the arranged day and evening tours which all went like a well oiled machine, just strolling in the gardens, and being taken by golf buggy to the cleanest beach I have ever encountered. The choice of fine dining and a breakfast to die for. We know we will return !!
And that perfect last detail ?? I ordered boiled eggs for one breakfast, they arrived at the table with the shell cracked all round but replaced back on top of the eggs as if they had never been broken !!
Thank you again to everyone who made a lovely holiday even more special.
Stayed February 2014, travelled as a couple
Ask Frank S about The St. Regis Bali Resort
February 20, 2014
Rated 5 out of 5 by MoBr Brilliant
We stayed at the St Regis from 26 Dec 2012 to 1 Jan 2013.
The service we received from absolutely outstanding. From the moment we arrived until our departure we were treated very well. The only glitch I had was that my order was forgotten three times at the first breakfast. It took 30 minutes to get a glass of hot milk! After addressing this with the head butler, service was brilliant throughout!
We booked a suite, but if you can afford it, I’d recommend the pool villas. It really is worth paying the extra as the 4,000 square metre lagoon pool flows throughout the resort and in front of the villas. Therefore you have your own pool and lagoon!
The breakfast was awesome with exotics like sushi and crayfish and local food and a myriad of juices and fruit! You can have it in your room if you like too!
The hotel itself is beautiful with lovely spacious grounds and pools. The pool was awesome with the swim up bar. The beach too was beautiful and probably the best in Bali. Very swimmable too and the perfect temperature. We were there over Christmas, and because of its location, it was almost a private beach. There were 10 people at the most on the beach. Because of the small size of this hotel, it never feels half full, we loved the space!
The hotel has some of the top restaurants in Bali. We visited Kayaputi, the top spot, but not really being into modern food, did not enjoy it too much. But worth the experience.
I can highly recommend the barbeque seafood spot at Bali Collection! Very reasonable and top food. There’s a nice supermarket at Bali Collection but nothing else really.
The hotel in quite remote in the sense that Nusa Dua is quite a distance from Jimbaran, Kuta and Seminyak. However, if you are looking for peace and quiet, this is the spot!
Jimbaran has great food and I highly recommend going there for the beach barbeque.There’s nothing much in Kuta, Legian and Seminyak except the lines and lines of stores selling everything. Not at all reasonable though.
The Uluwatu temple was a letdown, with the St Regis fire dance at 18:30 putting it to shame. It is a must see.
I highly recommend using the airport transfer provided by the hotel.
For in island travel, use Blue Bird taxi.
The St Regis IS the best hotel in Bali, from what I can see. The pool, beach, rooms, restaurants and service combine to make it brilliant!
January 18, 2013