Rated 5 out of 5 by DavidF 10 amazing days
Carl and the whole staff should be the case study of a well run resort. From the moment we cleared customs until the moment we returned to the airport, everything was taken care of and with a smile. Staff remembered who we were, what we liked and were gracious and welcoming. We stay at many places, but this is among the top properties we have ever enjoyed. Golf was great, spa was top notch and food service, butlers, pool and beach staff - housekeeping everyone was great. Can't wait to return.
January 18, 2013
Rated 5 out of 5 by happyguest777 Best resort in Punta de Mita
The room was of sufficient size and nicely furnished,the gardens alone made the visit enjoyable and the pool/beach facility and service at Beach Club were great.
I recommend the Resort for people of all ages ,especially families.
February 7, 2014
Rated 5 out of 5 by cobjob Very well run and an excellent adult area
It is very easy to relax, the butler service and the service in genal is excellent.
February 4, 2014
Rated 5 out of 5 by 1000days Wonderful weekend
A very special place.
Service Beyond expectations.
February 3, 2014
Rated 5 out of 5 by SPGDLTraveller Fantastic Resort, a great location to get away from it all.
My wife and I decided to spend our Thanksgiving Holiday in Puerto Vallarta this year and we chose the St. Regis as one of our destination hotels. We were travelling with a close friend who is also a Starwood Platinum Member so upon checking in, we were provided an ocean view Junior Suite and adjoining King room. Our villa was located just steps from the main house and adult pools and lounging areas (3203 and 3204).
The rooms are well appointed and the typical St Regis quality one would expect from a Category 7 property. The bedding and linens are top quality and so are the bath amenities from the Remede Spa Collection. The outdoor shower rooms are great, taking a shower under the starry skies or in the early morning with the sounds or birds singing. The staff was very friendly and always available and never pushy.
We did choose to eat some of our meals in the hotel; however we were not overly impressed with the food or quality. Breakfast from Room Service was cold and tasteless, overcooked toast and undercooked Eggs Benedict, when I order a hot breakfast I expect it to be HOT! Lunches at the Seaside Café were nothing spectacular either. My wife and I have stayed in more than 20 different St. Regis and Luxury Collection properties around the world and the food was just not on par with what they should be. For a comparison, last Christmas (2010) we chose to stay at the St Regis Bahia Beach Resort in Puerto Rico, a Category 6 property. We will attest that each and every one of the restaurants was outstanding at the Bahia, but it was not so at the Punta Mita. Most guests that we met too ventured out from the property in the evenings to the little town of Punta Mita for dinner at one of the local restaurants. If you are looking for a great place to dine I must suggest Si Senor. I know the name sounds corny, but the food was absolutely delicious and the service was fantastic, trust me on this, less than 1000 pesos for appetizers, drinks, dinner, desert and gratuity for 3 people.
The pool areas are incredible, an adult pool area where it is quiet and relaxing and way over on the other side of the resort is the family pool area, but even there it was quiet and relaxing. The beaches are nothing like those found in the Caribbean, a bit rockier in this area but the water was still refreshing and clear.
If you’re looking for more sandy beaches and you have a rental car, head north up the coast for about 20 minutes to the little village of Sayulita. One of the best surfing spots on the western Mexico coastline. Cute shops and art galleries to spend a few hours at, some great places to eat locally caught (fresh from the Pacific) fish. Rollies is THE spot for breakfast in Sayulita, awesome!
Overall the Punta Mita St. Regis is an outstanding property and is the perfect place to get away from society and the hustle and rush of the city. Keep your eyes open if you choose to stay here, you might just see a celebrity or two, but don’t worry… NO Paparazzi allowed!
December 6, 2011
Rated 5 out of 5 by JanisK Wondeful vacation
This was our third stay at the Punta Mita St Regis and once again it was everything we could ask for. The rooms are large and well appointed, the beach and pools are well kept and lovely.
But the most outstanding aspect of the hotel is the staff. They are so kind, efficient and helpful. They have clearly been trained well. We have recommended it to friends who have also loved it and we hope to return next year.
January 29, 2014
Rated 5 out of 5 by JE79 Great hotel and best SPG property
My family and our best family friends stayed at the St. Regis Punta Mita hotel from 12/20-12/27. The hotel was very nice but what made this hotel amazing was the incredible staff and management. Our every need was taken care of. The beach staff called us "the big family" and were constantly moving umbrellas offering to clean glasses, bringing by frozen ices,, water and, of course, plenty of food and drinks. Carl, the general manager, was great as he somehow found us rooms to extend our stay. On the restaurants, Carolina isn't cheap but with the 15% Starwood discount and as the only 5 star restaurant around it as well worth it. We also enjoyed local restaurants including Blue Shrimp, Sufi and Cafe Teresa. We spent the last night hanging with Sofia Vergara at a beach party and would highly recommended SRPM for a vacation.
December 28, 2013
Rated 5 out of 5 by Daniela Excellent stay! Highly recommended!
Had the mod wonderful time with my family, husband and 4 kids ages ranging from 11 months to 11 year old. Rooms were beautiful, service impeccable and friendly, activities for kids were great and the Remede Spa for the adults was heaven. And the food was exceptional, especially the Carolina restaurant with exceeded my expectations. this is a wonderful place to take a romantic vacation or a family trip. Highly recommended!!
June 25, 2012
Rated 5 out of 5 by ttlmg Mexican Paradise
My wife and I along with another couple stayed here for five days following Thanksgiving. The resort and the experience is everything I had hoped it would be. As a matter of fact, I have already booked a return trip for April 2014. The facility is very spread out; as such, you never really feel like it is very crowded. Besides the beauty of the resort, the staff was the factor that took it over the top. The butlers, the pool attendants, the waiters, the activities hosts, etc. were all superb. Each seemed genuinely interested in ensuring our enjoyment. They appeared to love their jobs and they seemed to get enjoyment out of taking care of us. Specifically, Tony, Cesar, Jose were three of the staff we became "friends" with during our stay.
Carl, the general manager, personally greeted us at check in, he participated in the dinner on the beach, and he showed up a couple of more times during our stay. A very nice touch.
The resort is set on about a 1,500 acre development that has a couple of other resorts and several luxury villa/home developments. The village of Punta Mita is about 2 miles away. There is nothing between the St. Regis and the village but a golf course and woods. It's a nice 30 minute walk. The hotel provides a taxi service for 100 pesos ($8). In the village there are several very nice restaurants...with Casa Teresa being the best.
All in all, a great resort and a great experience. I am ready to go back!
December 8, 2013
Rated 5 out of 5 by Teresa25 Wonderful!
My husband and I went to the St. Regis Punta Mita in early June to celebrate a special anniversary. People warned us that it would be rainy, hot and humid this time of year, but it could not have been more beautiful! 80-85, low humidity, warm waters and no bugs!
The hotel and hotel staff surpassed all of our expectations. They were very attentive and friendly and the resort was beautiful.
June 13, 2012
Rated 5 out of 5 by MimiandBobo Just absolutely outstanding!
Next to the W Hotel on the Maledives probably one of the best resorts Starwood has to offer.
Did not have ANY expectations after a visit to the St. Regis in Kauai (which really has tainted the St. Regis brand) earlier this year and am happy to see that through the Punta Mita resort St. regis is truly synonymous with luxury.
Thank you for a very relaxing stay St. Regis Punta Mita!
November 29, 2011
Rated 5 out of 5 by Adamy Great stay
We had a great stay at the St. Regis Punta Mita. While everything was wonderful, it's worth specifically calling out the staff at the Mita Mary and Antonio for his incredible service at the adults pool.
January 27, 2014
Rated 5 out of 5 by Travel2014 Visit Punta Mita!
I absolutely loved visiting the St. Regis Punta Mita. I can't even name all of the staff members who were kind to us because it was basically everyone (Omar, Louis, Antonio at the pool, Carlos, etc.) We were visiting for a wedding (which was beautiful), but mostly we enjoyed the beautiful pools, beaches and excursions that leave from the hotel. I highly recommend asking your butler to set up whale watching and snorkeling for you. In the winter it's about a 95% chance that you will see whales on an excursion. Pretty awesome! Also I loved our room (beautiful indoor and outdoor shower), beautiful ocean view and outdoor space. I would definitely recommend staying at the hotel if you visit Punta Mita.
January 14, 2014
Rated 5 out of 5 by MisterAC Overall a great experience - highly recommended
This was a very, very nice property, extremely relaxing. Even though it was almost full it never seemed crowded. Staff in general was very good (not all though). Food was generally excellent. Outside restaurants I recommend are Sufi and Si Senior.
The property is not very old but could already use some refurbishment in some places.
There is not a whole lot to do here which is great for people who want relaxation and not so great for others who get bored. The property is very isolated...1 hour ride from Puerto Vallarta.
I do definitely recommend the hotel even though it is 95% perfect (it would be 100% perfect if the property was refurbished where it needed to be and lackluster employees were trained or replaced). Maybe this review sounds picky but for this amount of money you expect the best.
December 18, 2013
Rated 5 out of 5 by janjan2014 This hotel is amazingly gorgeous and immaculate
We had an amazing stay at the facility. The service was beyond believable and the facilities were amazing. It was truly paradise
January 25, 2014
Rated 5 out of 5 by Rob926 Incredible location and service exstrodinaire
The St Regis Punta mita has an excellent location on the Pacific Ocean. The grounds are beautiful and each group of rooms offer privacy. The resort only has 120 rooms but the grounds are large so it does not feel crowded. It was full but we always found great beach chairs with umbrellas. Both golf courses were fantastic as well as the spa. The new boat on the beach restaurant literaly in the sand has great sea food especially the fish tacos. The service resort wide was in my top 3 best ever!
January 16, 2014
Rated 4 out of 5 by Lokh Visit to Punta Mita
Overall visit was good but the distance from the Airport is somewhat challenging. Furthermore, the transportation was expensive and given the standard demonstrated by St. Regis, I would expect airport transfer to be covered by the hotel.
January 21, 2014
Rated 5 out of 5 by Andrew333 Paradise…exceeded every expectation!!
Wow…what an incredible experience.
From the entrance to the resort to the check out experience, the experience far exceeded our expectations. If you have the opportunity to visit this exceptional resort, you will not be disappointed and may just have the best hotel/resort experience of your life.
*SPG recognition - while our suite night award was not met, the hotel upgraded us to a beach front junior suite prior to our arrival, with quite possibly the best view on the resort…thank you!
*Staff - Carl, the GM was very present during our stay, engaging with many guests, inclusive of leading the Friday night champagne ritual and genuinely caring about the guests on the property. Tony, the activities director made us feel like family. He has a great presence on the resort and genuinely cared that everyone is having a good time…exceptional! The remaining staff…too many to list…all authentic, caring and truly care about the service they provide and ensuring a great experience for their guests…quite possibly the best staff of any resort we've traveled.
*Accommodations and grounds - the resort itself is picturesque and extremely well maintained. The beach is rocky in places, but is natural to this area of the coast. The resort offers three pools… our favorite, the adult pool, at the bottom of the reflection/fountain pool leading from the top of the resort, down to the beach…check out the top portion of this pool…it's like having your own pool. You can't go wrong either with the beach club pool, which is closer to the beach and offers incredible views and close to the bar and Mita Mary's (the best lunch spot ever imagined). The family pool is great for families…great layout.
The rooms are well appointed and appropriately set up to reflect the areas culture, yet cater to the distinguished guest…love the outdoor showers that seem to be in most rooms and the large balcony's are a great place to take in the incredible sunsets
*Food - Check out Seabreeze for the catch of the day and the best lemongrass rice i've ever tasted. Everything we ate there was good and fresh. The other restaurant on property, Carolina's was such a great experience…great service and exceptional food in a serene setting…highly recommend! Our favorite of all was Mita Mary's, a little make shift boat right near the water, serving the most fresh fish options one could ever ask…awesome!!
Definitely check out the fresh catch of the day if you are there on Friday's. They come up with fresh fish at 11:30 and you can have them cook it however you want, for lunch or dinner…very cool experience!
We couldn't say enough great things about this resort if we tried and have been telling all our friends about the area and resort…of course not too many, as we also want to be able to come back whenever we want! If you get the chance, we highly recommend the Marine Safari…we got some incredible pictures of whales during our trip and was a life changing experience for an animal lover. Also check out the local town, some very great restaurants!
Visit this resort…it will be a memory you never forget.
Thanks to Carl, Tony and the entire staff for making us feel so welcome, that we decide to extend our trip while there and we will be back again soon!
January 24, 2014
Rated 5 out of 5 by luisra55 this hotel has excellent facilities
the hotel has a beautiful ocean views, world class facilities.
the most important thing is the kindness the whole personal who attends the customer, first class!
December 20, 2013
Rated 5 out of 5 by nathan927 Hotel with exceptional service
Great place. Great service. Food was very good. Our family loved it and will likely return.
January 21, 2014
Rated 5 out of 5 by JBRS Nine Days in Paradise
We recently spent our vacation here, and while the pools, the spa, the golf courses, the beaches and the grounds were are breathtaking, it is the kindness and generosity of the staff that makes us want to return. Everyone was so attentive and hospitable, we never wanted or needed anything that wasn't already thought of. It was relaxing and very private...we were treated like we were the only guests there. Would definitely go again, it exceeded all of our expectations!!!
June 15, 2012
Rated 5 out of 5 by BREWERS OUR BEST VAC EVER!
THE LOCATION, "SERVICE"," POOLS", ROOM,DECOR, WERE THE BEST WE HAVE EVER RECIEVED AND WE HAVE BEEN ON VAC IN ALL 50 USA STATES..........
January 18, 2014
Rated 5 out of 5 by novices Beautiful hotel
The St Regis is a beautiful, quiet resort with a romantic atmosphere. Loved the pools, food and outdoor shower.
December 11, 2013
Rated 5 out of 5 by berns1000 Potentially the best Starwood Hotel!!!
As a Platinum SPG Member I stay at many Starwood properties. The St.Regis Punta Mita exceeds all expectations. The staff from the moment you arrive to the moment you leave are attentive, friendly, and incredibly present at all times. Without going on and on, let's just say the Butler service was amazing.
January 6, 2013
Rated 4 out of 5 by MRS2013 Almost Perfect
Room and amenities were spectacular the view was Awesome!! The butler service was excellent prompt and professional. Every wish and desire was granted by our butler and the food & drink servers at the Adult Pool and Beach areas. Everyone was very helpful and accommodating "No" was never e response to any request even when I asked for a fresh coconut from the tree and "Pan de Muerto" on Halloween, our pool servers went out of their way to bring us bread from a bakery the next day . The service was first class as you would expect from a St. Regis property; the only things that did not make it a Perfect experience was the lack of up-keep in the room i.e. towels need replacing and the windows, floors, outside shower and sofa required some maintenance.
November 3, 2013
Rated 5 out of 5 by TJ760949 Exceptional Property, Staff and Service
Our stay at the St Regis was exceptional and the level of service we received was outstanding (even when compared to the already high levels of service we've received at other St Regis properties. The design of the hotel (bungalows) and grounds are ideal for a relaxing getaway. This location is highly recommended! My only suggestion - the facility suffered some minor water damage from the recent rainy season. Attention to this maintenance would give this property a perfect score across the board.
November 6, 2013
Rated 5 out of 5 by DAS30 Beautiful resort with excellent service
My wife and I recently honeymooned at the St. Regis in Punta Mita. The resort was incredible. Very clean and even though they were at ~75% capacity, it felt very quiet, almost empty at times. This made for a very relaxing vacation. The food was great, especially the brunch buffet. The staff was friendly and very helpful in accommodating any request and offering recommendations for activities inside and outside the resort.
The golf course (Pacifico) was awesome. It was way over-priced, but you have to expect that going in. When we got a little tired of the dinner options at the resort, we went into the town (we rented a car- highly recommend it). The town, although small, offered many other dining options. There are plenty of activities for the adventurous folks- we did a marine safari w/stand up paddle boarding and snorkeling, we kayaked, took an ATV tour in Sayulita, took surf lessons in town, golfed. Certainly, plenty to do. And when we wanted to relax, the pools were quiet and staff was attentive with water and food/drink menus.
Highly recommend this resort. We used Starwood points to pay for all 7 nights. It certainly is a pricey place, but you get what you pay for!
December 3, 2013
Rated 5 out of 5 by PiginMud Impossible to leave
My wife and I had not been on a vacation without our kids in 8 years. Our expectations were high given all the wonderful things we'd heard about the resort but our expectations were surpassed. The setting was magical, the food surprisingly fabulous, and the service over the top. We wouldn't hesitate to go back and will likely bring the kids with us the next time.
November 22, 2013
Rated 5 out of 5 by Jack27Jackie Excellent Stay
Went for a business trip with guest. Service was beyond great. Beach location beautiful. Rooms and all other accommodations were beyond great. The food and the restaurants were beyond amazing. The scallop carpaccio is the best i've had.
January 11, 2014
Rated 5 out of 5 by TuckersMom Return to Paradise
Last month we returned to the St. Regis in Punta Mita for our third visit as a family. It has become one of our favorite vacations - in large part due to the wonderful staff and amazing facility. Each time our experience has been exceptional and this past even better.
Each person that we interacted with was warm, inviting and incredibly helpful with our needs and desires. Our butler, Carlos, has been with us the past two years and we picked right up with him when we arrived again this year. Every morning he'd greet us with our coffee and spend time with our son Tucker helping him with new Spanish words and building upon his vocabulary while inquiring about our desires and offering recommendations. The pool staff (at all 3 of the pools# continues to be amazing - always anticipating and finding the right additions to our day. The Kids Club staff is amazing - learning our sons name immediately and inviting him to join in throughout the week and a half we were there. In fact - all of the staff seemed to know our names and preferences within the first day and were constantly amazing us with the small touches that made the experience even better than we hoped for. We regularly dined both on property - in large part due to the great food and exceptional personalization of the staff at both Sea Breeze #esp. the new manager - Annalisa (?## and Las Marietas. When we went off property the recommendations were spot on and well received. We'd also highly recommend the spa - both of us received excellent massages and the setting is so tranquil.
As many have commented before, the grounds are very well laid out and are expertly maintained.
There are many other things we could rave about, but the best statement would be our continued enjoyment and return visits. We're looking forward to returning again and look forward to seeing so many of the familiar faces again. It's clear that Mike #asst. GM# and Carl #GM) take great pride in ensuring their guests experiences are wonderful both in their personal interactions with us as well as through the staff that they've retained through the years. It makes all the differences.
May 17, 2013