Rated 5 out of 5 by Catherine44 Best family holiday - EVER!
After holidaying with you in 2010 as a couple we decided that we would return bringing our 3 children - ages 16;10 and 9. Although the resort facilities have always been amazing, this time around what has improved immensely is the service. Under Michael's management the resort can now truly hold its own with the best.
The way the staff looked after us and our family was fantastic - from organizing activities to meals and generally acknowledging and caring for us. We did lots
of activites with the highlight being the lagoon tour with Jack - thank you Marion for organizing this!
There is no doubt it is our new favorite place and we will definitely be back!
March 20, 2012
Rated 5 out of 5 by Redbone Fantastic hotel, beautiful location
Wow, where do I start. There is so much to tell. First let me say the St Regis Bora Bora is a first class resort and they work very hard to assure your stay is enjoyable. When you arrive at the airport they meet you, take your bags, escort you to their boat for the trip to the St Regis, and check you in while on the boat ride. Once you arrive they have your butler escort you to your room and give you a tour of the facilities. A first class start to your stay. Once there you can relax and enjoy the beautiful water and views that Bora Bora offers. We were very lucky as we were upgraded to a two bed room overwater bungalow with a pool. A fabulous room with about 1,800 square feet and another 1,000 square feet of deck. We found it hard to leave our pool and deck to utilize other areas of the resort. Breakfast was a buffet and was included in our package. It was very good with plenty of choices like 4-6 types of juices, pancakes, waffles, omelets, numerous breads, bacon, 6-8 types of fruit, meats, cheeses, etc. Our favorite breakfast item was the banana bread. We normally took a couple pieces back to the room to snack on later in the day. They have a beach that you can sit on and there are sail boats, paddle boards, paddle boats, kayaks, etc for your use. We had two massages at the Spa and they were great. We really enjoyed the couples massage. They also have a lagoon you can snorkel in that has lots of friendly fish.
I do have these suggestions to help the vacation go better
They have bikes you can use while you are there. They do help you get around this spread out property. They do pick them up at night, as they do not want someone to wreck trying to ride at night. Get another bike the next morning when you go to breakfast.
Food is very expensive all across Bora Bora and the St Regis is no exception. Two burgers and a couple beers approaches $80. An option is to take the complementary boat to town that St Regis provides each day. They go across the lagoon and then have a van meet you to take you to the town of Vaitape. Vaitape has souvenir shops, black pearl shops, and a grocery store. My wife and I bought some bread, cheese, chips, wine, and luncheon meats so we could eat some lunches in our room at a more reasonable cost. There is a small refrigerator in the room.
You need to go off the property and eat a few dinners on Bora Bora. St Regis provides a boat service at 6:00 each evening that takes you to the island. If you book through the concierge the restaurant will have free vans waiting to take you to the restaurant. After dinner the van takes you back to the dock and the St Regis boat brings you home. We did this 4 times and it is very easy.
The Lagoon restaurant at the St Regis is excellent and you need to try it at least once.
On Monday, Wednesday, and Friday morning at 10:30 they have a fish feeding at the lagoon. It is worth attending.
Our favorite restaurants were La Villa Mahana (make reservations early), Restaurant St James, and the Lagoon restaurant. Bloody Mary’s is Ok but probably a better lunch place.
Language is normally not a problem for English speaking guests. Most of the staff you interact with is proficient with English
If you do not want to walk, call and they will send a golf cart to pick you up and take you anywhere on the property. Just give them about 20 minutes to arrive.
About 2/3 or the guests are on their honeymoon. I was married 28 years before I got to Bora Bora. I just kept asking the guys what are you going to do to top this on your first, fifth, or any anniversary. They are really setting the bar high.
Overall this was one of our best vacations ever. We are already trying to determine when we can return
September 23, 2012
Rated 5 out of 5 by NativeTexCin Best Service In All Our Years Of Travel
From the moment we were welcomed at the airport, our stay at the St. Regis Bora Bora was an experience in globally superior service. It was clear to us throughout our entire 9 day stay that this property places the highest priority on customer service and satisfaction. And they do this through thoughtful hiring and intense/ongoing training. Well, it's paid off. We were welcomed by name everywhere we went. And every single employee that passed us anywhere on the property warmly greeted us with a "Ia Orana!" which seemed sincere from the heart. And there are not enough words to describe our Butler (Pierre). He anticipated our thoughts before we even had them, and was delivering on them before our mouths could form the request. And as if all the thoughtfulness and service wasn't enough, I thought it was an appropriate ending to a magical visit when we saw the staff (they clearly have a several staff to 1 guest ratio) waving goodbye from the dock long after we could no longer see their faces. They just stayed there on the dock continuing to wave goodbye long after we were out of view - as though we were their favorite guests, and they were really going to miss us!
Our Butler told us that if it rains on the day you leave Bora Bora, it means Bora Bora is crying because it is sad to see you go. There were definitely tears in the sky and tears in our eyes when we had to leave. And now, we can't wait to come back! Thank you for such a wonderful experience.
February 19, 2014
Rated 5 out of 5 by filoliv AMAZING HOTEL!
This is probably one of the finest hotels in the world and the most spectacular in the island. The rooms are amazing and the views are breathtaking.
I came on my honeymoon and I could not of chosen a better place.
April 27, 2012
Rated 5 out of 5 by Marieski Paradise!
Words cannot accurately describe the beauty and serenity of this resort. A truly amazing place. The best service from all of the staff, beyond beautiful accommodations and facilities. But of course, the highlight was the picturesque turquoise waters and the view of the mountainous region. Peaceful, quiet and serene. Perfect scenery all around the resort, dreaming of going back in the future
August 9, 2012
Rated 5 out of 5 by MHlush Complete Paradise
The hotel completely exceeded expectations. It was my wife's and I first time in Bora Bora, and the accomodations were incredible. The overwater bungalows were very spacious, and the service provided was out of this world. You definitely get what you pay for with this hotel. A must stay if you visit Bora Bora for more than a day or two. You will not be disappointed.
November 22, 2011
Rated 5 out of 5 by mjm2012 Stunning!
Absolutely one of the most beautiful hotels that I will likely ever stay in. From the moment we got off the plane and were greeted by a concierge, we knew we were in for something special. The check-in process started on the boat ride to the hotel and we were greeted at the dock with fresh iced tea and towels. We were able to check in early and spent the rest of the day exploring the resort. This place is enormous and it's great that they offer bikes to ride around the resort. My husband and I were there on our honeymoon and we were welcomed by the incredibly warm & friendly staff. Service was top notch and having the ability to go back and forth to the main island was great. Our overwater bungalow was huge and we would wake up every morning to see the sun rise and take it all in. Breakfast was included and was a nice spread of food from various cuisines. Take advantage of the lagoonarium and the shark feedings at Lagoon. We ate at all of the restaurants at the resort and food was great. Highly recommend reserving a table at sunset at Lagoon, view is to die for. We also had dinner on the beach that was included and was was a nice way to end our honeymoon. Everything about this place is magical and we're already trying to figure out when we can go back.
March 25, 2013
Rated 5 out of 5 by bartman2012 Best hotel on the planet
I'm a platinum SPG member and I've never had such a great experience at an SPG property. Service, Food & Setting are out of this world. I will be back. Thank you star wood you made my 5 year anniversary the best ever!
May 10, 2012