Rated 4 out of 5 by JackNicklaus2014 Pull out sofa was a bed of nails
Unfortunately the first night there were no cots available. Until you replace all the grossly inadequate sofa beds, please insure a sufficient supply of additional cots are available especially on holiday weekends. We were embarrassed our guest had such an uncomfortable night.
Superb golf and backyard hiking in Goldstream Park and up Mt Finlayson
August 5, 2014
Rated 4 out of 5 by Kristen1107 Great Hotel if you Love Golf.
My husband and I are not golfers but if we were we would love this place, peaceful and beautiful.
We were able to hike the mountain which was great, and use the fitness faculties which are GYM grade at the location is also used for near by residences.
The room rate was great, and the service was super helpful.
A rental car is needed if you wish you leave this location for Victoria or other sites.
This location is a 80$ cab ride from the airport, it is cheaper to rent a car then cab.
October 25, 2013
Rated 5 out of 5 by Lance78 Great Winter Getaway
We had a quick weekend getaway at the hotel. There was snow on the ground and on the mountain so it was a perfect setting for the holidays. The rooms are always large and comfortable with fireplaces and DVD players. The hotel itself was beautifully decorated. The Athletic Club is one of the best hotel gyms I have ever used and the outdoor pool was heated, so the pool and hot tub were great with the snow all around. I love this hotel year round but especially good over the holidays!
December 11, 2013
Rated 4 out of 5 by Daniel9 Excellent for golfers
I attended a "family friendly" business meeting at this hotel. It is in a relatively secluded but very picturesque location and any serious shopping would require a half hour trip to Victoria.The facilities however are very good, and excellent for golfers. I am not a golfer but am told by my golfing associates that the course is first class. The view of the golf course and the surrounding estate from the relatively large room balcony is excellent. Highly recommended.
May 11, 2014
Rated 5 out of 5 by 1carmen outstanding and incomparable experience
Our stay was absolutely great, we look forward to returning and sharing our experience with friends.
August 24, 2014
Rated 5 out of 5 by Ben99 Excellent place to stay!
Located on top of everything else though just minutes to places you want to be. We stayed in a well appointed room. Spacious room with modern updated furniture. Kitchen & bathroom very clean. Very calm backyard. Trees everywhere. Trails to the mountain top if you choose to do it any time of the day. Of course, a well maintained golf course. Friendly staff.
July 22, 2014
Rated 5 out of 5 by PapaBoo Excellent Facilities
I just recently stayed at Bear Mountain during the long weekend for a golf tournament. I found the resort to be impressive in all its amenities, the staff were very friendly and helpful. The room was very nice and the golf course was in excellent shape.
August 5, 2014
Rated 4 out of 5 by KUZKUZ Very Comfortable
Had a nice stay at Bear Mountain…. First time staying...Room was very clean, comfortable and roomy. Was going to be our last visit to Victoria due to high ferry rates but had such a nice time we plan on coming back …Usually stay downtown but really enjoyed the "resort" getaway atmosphere at Bear Mountain...
July 25, 2014
Rated 5 out of 5 by Stephen88 Good service, excellent golf courses
This hotel is located right on two 18 holes champioship golf courses, which make it very desirable for a short golf trip with friends. The rooms are huge and very comfortable. Service and foods in the reataurant are great as well.
August 4, 2014
Rated 5 out of 5 by socalbob Everything was excellent
Everything was excellent except for the wake up calls..Two wake up calls were not made at all and one was 20 minutes late.This was frustrating due to our early tee times.We called to inform the office but it didnt seem to change anything..But aside from this inconvenience,it was a fantastic hotel and experience ..
July 20, 2014
Rated 4 out of 5 by mercury51 beds /pool
the king bed is the smallest king i have ever slept in , and the queen pull out sofa is so uncomfortable that my husband couldn't sleep.
also the only pool is accessible for the staff on their days off and if you are a family with children and try to go on a warm sunny day… good luck trying to find somewhere to lounge and enjoy what your $$$ includes… it is basically a meat market for the 20 somethings.
June 3, 2014
Rated 5 out of 5 by james55 what a view
We had a room overlooking the first tee of the mountain course and the mountain. We watched people hike up and down the mountain while we enjoyed our wine on the balcony. It was a great stay in Victoria with the only problem being it was too short. You need more than 2 nights to get the most out of the resort and area. We only played golf on the Mountain course 1 time and we want to play it again and the other course as well.
August 27, 2012
Rated 5 out of 5 by beeper Played golf and wanted to see if things were different under new ownership
We have been to this property many times. We saw a great attitude and optimism with the staff now that there is a new owner. New beds were coming into the adjacent area where we stayed because our standard poodle was with us and that is the dog stay area. The golf staff was very nice because the weather was windy, chilly and it rained on and off throughout the day, but we decided to play anyway, but later than our scheduled tee time. Wanted to have dinner, but were not told to make reservations when we arrived, and it was sold out. Recommendation: Have staff tell guests to reserve at restaurants when they check in. Changes bring made at golf course, and maintenance is 100 % improved. Thankful for new ownership who are smart business people. Plan to come back several times during the summer. Read there will be big improvements to pool, and a new family fun area. Sounds smart.
April 26, 2014
Rated 5 out of 5 by Gateway Tranquil
A beautiful hotel / location . Easily within reach of downtown Victoria .
August 10, 2014
Rated 5 out of 5 by LDmD Urban/Suburban Escape
Beautiful location minutes away from the city
August 9, 2014
Rated 5 out of 5 by LadyAnt74 BLISS
I would like to thank Francis and the whole Westin team for making our stay at Bear Mountain last week an unforgettable one. The service was outstanding, the grounds were beautiful, the rooms were well maintained and the staff were professional and very helpful. The whole team had amazing time and had so many generous things to say. My family and I will definitely be returning in the summer for some R&R!
March 25, 2014
Rated 5 out of 5 by Stephen88 This is a great golf resort
This hotel is located right on the golf courses, which makes it very convenient to just drop off and pick up the golf bags at the front entrance when checking in and after checking out. Golf bags will be ready on the power carts when your game starts.
Both the Mountain Course and Valley Course are very challenging with beautifully layout. The hotel itself has very hugh sized room with balcony and kitchenwares.
April 1, 2013
Rated 5 out of 5 by horton Christmas at Bear Mtn
Winter or summer this hotel has great facilities and is situated in a beautiful location. We were so impressed with the staff and special attention we received. The front desk staff was particularly helpful when one of our daughters checked in and found her credit card had been compromised. Our family loved the facilities, gym & pool and especially the cleanliness of the rooms & public areas. We will be back!
December 29, 2012
Rated 5 out of 5 by Ryukus Spectular stay @ Westin Bear Mountain
Although, it's not located in the center of tourist attraction, the Westin Bear Mountain is well worth the visit. It's located in a gorgeous golf course/resort and it's very new. It has great view of the golf course with pine trees standing in the background. Staffs are very polite & courteous. As Plat member, i received my upgrades 1 week prior to our arrival. Thank you!!! Restaurant food is also superb!!
August 20, 2012
Rated 5 out of 5 by Jim847 Staff extremely helpful
I found the hotel and golf staff to be extremely helpful. This included Saturday night when my wife had a medical emergency. Your valet on staff who is also a paramedic was very helpful as we tried to determine the best course of action. As guests from USA we were not familiar with your medical procedures, but he and the front desk staff quickly helped us in our hour of need. Thank you to all involved!
August 20, 2013
Rated 5 out of 5 by Dougiea Great Stay
The Westin Bear Mtn is a great place to get-away. The hotel is beautifully kept, the staff are great and we can't wait until we come back for another visit. Thanks.
July 28, 2014
Rated 5 out of 5 by Jay13324 Great Golf!
To be at such a great hotel was a real treat! Combine it with two fantastic golf courses and this is a great place for a vacation. Room was perfect - having a suite with a kitchen was a bonus. Staff went out of their way to be accomodating, especially in the golf shop. My only quibble would be the food could be a bit better - some choices real good and some a bit flat. Close enough to Victoria, too!
July 25, 2012
Rated 3 out of 5 by Jersica Beautiful Views
We stayed here for the second time in a few years. It's a beautiful hotel, but only if you get a room with a golf/mountain view. Otherwise you overlook a noisy valet/waterfall and half constructed buildings. We originally reserved a golf course view, but upon seeing we were using our SPG points, the hotel staff moved us across the hall to a lesser view. We were unsuccessful with our request for them to honor our booking, stating it was not possible because it was a different rate and could not be booked and the hotel was overbooked. They did move us on the second night to a 1 bedroom suite, but still there was no view. It was very disappointing. The hotel has a great lounge and breakfast was good. I would skip the Sunday night pasta buffet though. It wasn't worth it. The pool is completely unapproachable. It is full of neighborhood families and children all day long. You can't get near it.
July 23, 2013
Rated 3 out of 5 by bigoak Golf Course
The golf course was disapointing yet nice.
The views are spectacular on the Mountain Course. The quanity of goose droppings on greens,teeboxes and fairways are unacceptable.
July 25, 2014
Rated 5 out of 5 by Margo5 A quiet and enjoyable stay
I love this property and have stayed 3 times over the past 6 months. The staff our friendly, courteous and professional. I was particularly nicely greeted on my last stay. The food is fabulous. The rooms are quiet and have excellent black out drapes for those much needed sleep ins! Hi highly recommend this hotel.
June 24, 2014
Rated 5 out of 5 by Luvtogolf1 Totally the best all round resort!
We make a point of staying at the Westin Bear Mountain at least once a year. We are avid golfers and love great food, not to mention the luxurious appointed rooms. After a couples of days we return home feeling refreshed and contented!
July 15, 2014
Rated 4 out of 5 by Saybrook Resort Fee
Although the amount was modest, there was no notification about this fee when we made our reservation. When I received the email of our invoice I noticed the $15 plus tax "Resort Fee" although we didn't use any of the resort facilities. It would be courteous to mention this fee when someone makes a reservation.
June 23, 2014
Rated 5 out of 5 by DONNA THIS HOTEL IS SIMPLY AN OASIS
My husband and I just spent 6 glorious days at the Westin Bear Mt. Resort, and it was one of the very best experiences we've had as owners with Starwood! The property Manager Francis is so accommodating, we were upgraded to a beautiful suite in the Clubhouse. The staff is so friendly and just can't do enough to make your stay memorable, and we plan to return for 2 weeks in September.
June 8, 2013
Rated 5 out of 5 by JiminSeattle Another exceptional stay
Bear Mountain is fantastic hotel with beautiful rooms and a wonderful staff. Got upgraded to a Clubhouse Suite so was like having an apartment. Room service food was very good and delivered fast. The bar was fun and the drinks superb. We will return here every time we go to Victoria. Is close to town but far enough away to have it all!!! Also ideal for heading to Butchart Gardens.
October 30, 2013
Rated 5 out of 5 by AndyG Great Golf and Patio
Both golf courses at Bear Mountain are spectacular and offer great views. Food and beverage service in the lounge and on the patio is a great way to round off the day!
July 21, 2014