Rated 4 out of 5 by darkstar excessive noise
You have a beautiful hotel and the room
was very nice, however the stay was somewhat marked by the loud people in
we had to call the front desk twice
around 2:00am to complain.
November 18, 2013
Rated 4 out of 5 by NOHOTWATER NO Hot Water
Great suite... to bad about the hot water. The chocolate dipped strawberries were a good start at a heroic recovery but didn't make up for the lack of basics!
November 9, 2013
Rated 5 out of 5 by JiminSeattle Another exceptional stay
Bear Mountain is fantastic hotel with beautiful rooms and a wonderful staff. Got upgraded to a Clubhouse Suite so was like having an apartment. Room service food was very good and delivered fast. The bar was fun and the drinks superb. We will return here every time we go to Victoria. Is close to town but far enough away to have it all!!! Also ideal for heading to Butchart Gardens.
October 30, 2013
Rated 4 out of 5 by Kristen1107 Great Hotel if you Love Golf.
My husband and I are not golfers but if we were we would love this place, peaceful and beautiful.
We were able to hike the mountain which was great, and use the fitness faculties which are GYM grade at the location is also used for near by residences.
The room rate was great, and the service was super helpful.
A rental car is needed if you wish you leave this location for Victoria or other sites.
This location is a 80$ cab ride from the airport, it is cheaper to rent a car then cab.
October 25, 2013
Rated 4 out of 5 by Murano12 Consistently very good however...
I stay at this property approx. 12 times per year and enjoy the hotel's amenities and surrounding area. Staff is what gives your stay that extra bit of satisfaction so in this regard, I would encourage them to pay more attention to details (correct billing, correct rate) and when a mistake is made to offer an apology along with a quick resolution.
October 23, 2013
Rated 4 out of 5 by GCSI Great hotel but stay away from rooms with connecting doors
I stayed for 2 nights in this hotel. The location is fabulous and the facilities are excellent. They gave me a room on the 5th floor with a connecting door to another room. The first night was quite peaceful I actually overslept. On the 2nd day a group of rambunctious women checked in at around 3PM. The noise coming from the other room through the doors was so loud I might as well have been in their room. I have stayed in other hotels with connecting rooms but somehow noise from the other room gets filtered by the heavy connecting doors but not with this room.
I was only able to sleep after the women called it a night at 2AM!
Engineering should do something about the connecting rooms doors.
November 27, 2012
Rated 4 out of 5 by Mendy7 Great Hotel
I stayed here with my family for a few days,
The staff managed to get us connecting rooms which was really nice.
The only thing annoying is the pool being in a separate building and full of people not from the hotel.
Otherwise, it was a great stay.
October 11, 2013
Rated 5 out of 5 by JG180 Enjoyed our stay.
We stood mesmerized on our balcony looking at the breathtaking scenery. I know that superlative [breathtaking] is used so much that it has become cliche. In this case it is correct.
Thanks to the front desk for their help and friendliness. I was especially with the valet/bellman who not only brought our suitcases bur also offered to get us some ice in the ice bucket for us.
October 7, 2013