Rated 5 out of 5 by Thiamchye Excellence Service
I would like to thank the General Manager, Mr Masahiro Taguchi and his front office manager, Mr Sous Phearith, for the SPG recognition and for taking good care of me during my recent stay at the hotel from 13 - 17 Nov 2013. Throughout our stay, our needs were attended to by the staff. This is one hotel that honours its SPG members with true recognition. Keep up the good work!
18. November 2013
Rated 5 out of 5 by Andreas168 Excellent!
I am a SPG Platinum Member since many years. This hotel is one of the best managed hotel, I have ever stayed in. Everything was much better then I expected before.
I really appreciate how this hotel is aware of the situation in Cambodia and how creative they are to make very nice donations. The Christmas donation for children is a wonderful activity. Everybody will be happy and will enjoy to participate that. We had been really impressed!
I like to thank especially Mr. Maky Kong, the front desk manager for being always taking care so friendly and professional for our needs. I wanted to point out also the excellent service of the concierge, which was working during our stay in the evening shift. I especially asked for his name card, but unfortunately I lost it. He is the best concierge I have ever met!
I would like to thank here again all the staff of this hotel. You made our stay to an unforgettable experience.
18. November 2013
Rated 5 out of 5 by Knight Good Quality Hotel
Have Stayed twice at this hotel ...
Perfect location - approx. 15 mins to the airport with car, approx.
10 mins to the Old Market & Pub Street with tuk tuk,
approx. 10-15mins to Angkor Wat and the temples area.
Check-in was fast and easy and the staff were great.
The hotel room is spacious and comfortable with the unique Pool & garden view
All staff I encountered spoke very good English and were all very enthusiastic
The hotel was excellent and the service exemplary.
Only problem I had was check out with extra chargers on my account I ask for
Them to be removed with no success until I asked to see the duty manager he did
Arrive after asking again to speak with him and he had no answers why the chargers
Were on my account and he removed them it was the longest check
Out I have ever experienced at a Starwood property
25. September 2013
Rated 5 out of 5 by jenjen123 Gorgeous pool and genuine/attentive service!
Service: The hotel staff went out of their way to make our stay as comfortable as possible. We were just so impressed with the Cambodian people in general. Everyone we met was friendly and genuine to us. The hotel staff especially...
Pool: The Khmer style pool is so unique and beautiful. I wished we stayed longer in Angkor so we could enjoy the pool. I usually hate wasting my day away lounging at the pool but the architecture and layout of the pool is so pretty that I wouldn't mind lounging there all day.
Spa: I still cannot believe how cheap everything is in Cambodia, even at the hotel! I took advantage of the spa deals given by the hotel. Got a 90 minute massage for $45 dollars one day and a head/foot/hand massage for $25. Awesome deals!
Location: The hotel is closer to the airport and Angkor Wat, and is situated away from Siem Reap town center. Therefore, in order to get into the town for shopping and eating, we had to take a tuk tuk (only cost $3/one way) so not a big deal. Besides, the hotel restaurant food was wonderful so we stayed in the hotel for dinner for a couple of nights.
Overall Condition of the Property: This Le Meridien is definitely on the older side. The lobby is beautiful but our room was not as modern/luxurious as other Le Meridiens I have stayed at (e.g., Le Meridien Bangkok). For example, the couch is a wicker style couch and the TV is not flat panel. I would say the rooms are definitely due for a renovation. However, everything is clean so there are no complaints.
SPG Recognition: Got upgraded to a suite using my Suite Award Nights. As a Platinum Member, I got free non-alcoholic drinks throughout the day in the main lobby bar. Also, we got free appetizers and drinks at happy hour. Free breakfast buffet was decent. There were more perks for Platinum Members at this hotel compared to the other SPG properties we stayed at during the rest of the honeymoon.
21. August 2013
Rated 5 out of 5 by Shoppaholic Best surprise!
This hotel was amazing! After a long flight the comfort the hotel offered was much appreciated. Close to the temple and market, I could find no faults with any part of my stay.
26. Juni 2013
Rated 5 out of 5 by gavin0129 吴哥的微笑
12. Juni 2013
Rated 5 out of 5 by godness 最高のお持て成し
7. Mai 2013
Rated 5 out of 5 by fredis What a great hotel
This is the hotel to visit Angkor. Everything worked so well. The hotel staff are so friedly. The food from breakfast to lunch and dinner was very, very good. The mango in season are so good. MMMhhh.
5. April 2013