Rated 5 out of 5 by Hinai One of the best Hotel
We enjoy every minuts, hotel very clean all staf are very freindrly location is romantic. Hope you keep as it is.
July 20, 2014
Rated 5 out of 5 Wonderful experience
I have stayed 1 week in Le Meridien Kochi and it was nothing but a great experience. Very nice clean hotel, western food as well as Kerala food, nice facilities and very helpful and kind staff. I have also enjoyed full body massage in hotel spa which was amazing. I definitelly recommend this hotel.
July 28, 2014
Rated 5 out of 5 by NAIR HOSPITALITY AT ITS BEST
I AM VERY PLEASED TO SHARE MY BEAUTIFUL EXPERIENCE AT LE MERIDIEN KOCHI WHERE I STAYED ON THE 13TH JULY ALONG WITH MY FAMILY.
BEGINNING FROM THE CHECK-IN ALL THE WAY THROUGH OUR STAY AND FINALLY CHECK-OUT WE WERE MADE TO FEEL THAT WE ARE A SET OF VERY SPECIAL GUESTS AT YOUR HOTEL EVERYBODY WAS VERY COURTEOUS, WARM AND EQUALLY EFFICIENT.
THE FOOD WAS INDEED DELICIOUS WHETHER IT WAS THE ROOM SERVICE OR THE DINNER AND BREAK FAST THAT WE HAD FROM THE RESTAURANT.
SPECIAL MENTION NEED TO BE MADE ABOUT MR SANAL, THE DUTY MANAGER, WHO WAS VERY EAGER TO TAKE CARE OF EACH OF OUR NEEDS.
July 15, 2014
Rated 4 out of 5 by Mansharamani Value Added Services
You need to make the hotel more proactive to guest needs. For example ... may be pickup or drop to airport as part of the package instead of guiding me directly to travel desk and the person charged for both ways t airport, i.e. for dropping , they charged double the distance.
July 16, 2014
Rated 4 out of 5 by Vishvi Home away from home
People 'make' a place. Staff 'make' the Hotel.
Your entire Team was truly a hallmark of hospitality.
Would stay here again as and when I visit Cochin again.
Thanks for making my stay wonderful!
July 10, 2014
Rated 5 out of 5 by Prasanthvalsaji The best in Kochi
Le Meridien in Kochi is a class of its own.Excellent staff with excellent comfort.Feels like home
June 28, 2014
Rated 3 out of 5 by Shaju0701 Avoid the hotel during functions
Happened to stay at the hotel on business trip but there was a wedding function in the lawn. The quality of service was the lowest I experienced at a SPG hotel.
Was in the club lounge before the happy hours. I asked for coffee, the staff said the machine was not working. Asked for Nescafé and hot water. Hot water served was light yellow colour! The staff did not even notice it. Later during the happy hour, the used plates were lying around...took a while to clear them.
Went down for dinner to the restaurant. Was sitting at the table for almost 20 minutes before someone came and poured water into glass without even asking, and then another 20 minutes for someone to come by and ask what I wanted. I ordered a chicken biryani and it took some time for them to serve. 1 hour 10 minutes in the restaurant with no sight of food I left.
Quality of service far far below SPG standards.
December 12, 2013
Rated 4 out of 5 by CEN74 Traditional Indian Welcome....
I enjoyed my stay at this fantastic hotel. It was a nice way to ease back into a busy schedule after a relaxing holiday in neighbouring kerala. The staff were good and helpful and the hotel grounds were well maintained. I got a traditional Indian welcome, and then an upgrade to a suite which was a welcomed surprise. I felt very special indeed.
I look forward to returning soon. Thank you so much for a restful stay.
March 3, 2012