Rated 5 out of 5 by Eddie212 What a great stay
I cannot find anything negative to say about the Le Meridian. I have stayed in many holiday resorts and hotels and this is by far the most amazing stay. I will definitely be back next year.
July 1, 2014
Rated 5 out of 5 by Andee Best Hotel
It is the best places in the area
August 7, 2014
Rated 5 out of 5 by Theboua3234 A true vacation resort
First class resort with the amenities to match it.
Staff was truly awesome and quick to address your needs or request.
The private setting of this resort is a blessing after dealing with the overwhelming Patong scene.
December 26, 2011
Rated 5 out of 5 by pasnow13 Great Hotel
Hotel was very nice. Private beach was great.
July 22, 2014
Rated 4 out of 5 by Kevin Not Quite the Experience We Hoped For
Let's start with the good:
1. The beach is beautiful, well kept and surprisingly secluded. Probably the best feature of the hotel.
2. The staff is extraordinarily friendly and were very helpful during our stay.
But . . .
1. This hotel is big -- very big. As a result, it seems that most rooms tend to be filled on the basis of large travel groups. It's not a quiet hotel for couples, but is better suited for families with kids. The layout of the hotel seems to accentuate its tremendous size, which is not necessarily a good thing.
2. The evening shows on the stage near the center of the pool can be a bit much. I think it detracts from the ambiance of an otherwise ideal location that could be peaceful and serene. Granted, we stayed during the Easter holidays and festivities are to be expected, but I found it difficult to "get away" and find the peace and quiet I had hoped for. Again, this is probably better with kids.
3. The room was well kept and clean, but small and the air conditioning never seemed to be quite as cold as I wanted.
4. The breakfast buffet was not spectacular, but more disappointing was the Thai food in the evenings. I suspect the flavors were toned down a bit for western tourists and lacked the authentic bite of Thai cuisine.
In all, I'm afraid that I would not recommend this hotel for couples, but it would probably be OK for a family with children. In all, it seems just a bit too big and a bit too loud for my tastes.
April 5, 2013
Rated 5 out of 5 by Atul06 Perfect Destination for Families
There is something for everyone at this property. Centrally located, the property offers multiple recreational facilities for guests across all age groups backed by efficient and hospitable service and great F&B.
November 20, 2014
Rated 4 out of 5 by Fiona Unforgettable stay, wonderful beach
Our family spent 8 days and 7 nights in Phuket, all in Le Meridien. My choice was right, from the very beginning everything was just so comfortable and pleasing. The pick up was very decently arranged. The resort is just breathtaking beautiful, cannot believe is was built in the 80s. The beach is definitely a delight and the selling point, very exclusive, clean, and tranquil. Unlike all the other beaches (Patong, Karon, Kata we all went, but non can compare to this one).
The room was just fine, nothing surprising, furniture was old and no decorations. Just like any normal room with a TV, view is messy mountain trees, if you lean out you can see part of the ocean.
Only one thing a little annoy, the toilet smells like sewer especially at night, we called every day to complain, and they gave us some essential oil to remove the smell, but doesn't work really well. And later they sent a fruit basket, thank you, but it doesn't help to get the smell away. The room isn't well sound-proof either with loud neighbours in the isle. And don't even get me started with the toilet door. It is a quiet door in day time, but at night it will suddenly turn into a noisy door, I mean a really noisy door whenever you open or shut it, it cracked like some old bad furniture and woke up my baby. But in the day time it doesn't make noise at all, so odd and freaking.
Despite the smelly toilet and noisy door, it was a very pleasant stay. Staff were nice and smiling. pool and beach was fantastic! If I come to Phuket again, I will definitely stay here.
March 11, 2013
Rated 3 out of 5 by Hote1Inspector Great activity facilities, lovely beach but getting old and dated…
This hotel ticks all the boxes if you’re looking for a middle of the road, fully self-contained family holiday. The activities on offer at this hotel are possibly the largest available at any hotel we have ever seen… not just your usual facilities either for example, Archery, Wall Climbing, golf, basketball, football, watersports etc… The beach is sufficiently large to feel secluded and yet not give the impression of a crowded nature. The vast scope of the complex is actually quite remarkable and the pool alone stretches for the majority of it so great for kids to play around in. The rooms are bright and airy and generally everything you need is catered for…
On the negative side there were several issues… upon arrival the check-in desk failed to really even note the fact I was a Platinum guest, nor that I had stayed before and there was no room upgrade (apparently full?!?!). There was very little personal attentiveness here and the general dated feel of the hotel seemed to be reflected in the staff. Everybody was extremely polite and friendly it just all seemed like it needs a lift in all aspects. The feel to the place is old and perhaps it’s overdue a face lift and a refurbishment required. The gymnasium is full of very antiquated equipment, some of which I dare say is over 30 years old!!! Like other guests who have reviewed this hotel, our room was also extremely pungent in terms of a vile odor emanating from the bathroom area… there are some significant drainage issues it seems in one or two of the rooms. In addition we got the distinct aroma of cigarette smoke pumping through the air conditioning unit into the room… it was almost as if our room was above a staffroom of some description and everyone smoking below was having their cigarette smoke being filtered up into our room…
To conclude, Le Meridien Phuket is a decent hotel and certainly worth a visit if you feel the price reflects what is on offer… I’ve been to this hotel 3 times now and every visit appears to be the same… it’s got great activities, it ticks most of the boxes but be prepared for a dated experience with some slight annoyances along the way.
March 18, 2013
Rated 5 out of 5 by NSquared Our stay at Le Meridien Phuket
We stayed at this hotel for six nights with my wife and 12 year old daughter. We had a fantastic stay. I cannot recommend this hotel enough. Everything was excellent. The food at the restaurants was excellent. The service from the staff impeccable. We will be back and recommend staying here to everyone.
October 28, 2014
Rated 5 out of 5 by Soccer05 TOP Hotel in Phuket
We arrived to Phuket and our driver picked us up and took us to hotel - our room was ready for us with amazing flower petals and welcome gift as it was our anniversary -Staff took very good care of us - Bedding was superior, air conditioning perfect
and the hotel was AMAZING. HUGE swimming pool and very private beach with visits from local elephant baby daily. Diving lessons on site
with daily excursions with PADI certifications and snorkeling - reasonable transportation to and from local towns - Professional Tennis Instruction excellent.
Truly a 5 Plus star hotel.
August 15, 2014
Rated 5 out of 5 by Bow19 Great Experience
I had a pleasant and memorable stay with you. Food and Beverage were fantastic. All activities were excellent. Especially, all talents/staff are perform such a good hospitality since welcome until farewell.
October 28, 2014
Rated 5 out of 5 by Kylie18 Wonderful experience
This was our fourth stay at Le Meridien Phuket Beach and while there has been some lovely upgrades to facilities and rooms have had a makeover the service is second to none. The reason we have been back each time we visit Phuket is due to this service. The facilities exceed all the requirements for a wonderful holiday! It was our first time taking our young child overseas and I couldn't have thought of somewhere I felt more safe and he was treated like a king. Thank you again for another wonderful experience, we will be back without a doubt. Kylie
July 13, 2014
Rated 5 out of 5 by Pthomo Great Beach and Great Room
Very good customer service from SPG price match much better than another large chain that I recently attempted the same with. The beach really made the holiday it had none of the craziness of other Phuket beaches. The room was very good. Food was good without being exceptional. My wife had occasion to speak with a supervisor "teirrey" I believe about a short cook and how he treated the guests hopefully this has been attended to as he was the only staff member we encountered that was less than great in customer service. All in all was a great experience
November 22, 2011
Rated 5 out of 5 by hotagt Overall Experience
We simply loved this resort and couldn't fault it in any way. 2nd visit to Phuket and cannot wait to make it a third although this time once again will choose Le Meridien.
Loved the fact that you could swim in both ocean and pools and plenty of good food options. Really didn't want to leave there! and I am always ready for home - was a stopover on the way back from Europe holiday.
September 30, 2014
Rated 5 out of 5 by kimlisa never been anywhere like it AAA+++
First time travellers, we were blown away with this resort,
October 19, 2014
Rated 4 out of 5 by Hillsboro67 Hotel review
The le meridian hotel is well placed on a private beach near to shopping ,bars and restaurants .The room in which we stayed was clean and tidy,but it could do with modernising ie the furniture. when the shower was used
there was little air extraction and so the bathroom filled with steam.The glass shower screen leaked so the floor was constantly wet.
October 3, 2014
Rated 5 out of 5 by Ryno05 Perfect place to relax
A great experience with attentive and friendly staff. Plenty of space from other guests around all the facilities.
October 14, 2014
Rated 1 out of 5 by sumanlai fraud fraud fraud hotel!
First email contact said early check in is subject to the room availability. At check in, they would like to charge 1000 THB, which i confirmed 3 times because this was too cheap to me. The receptionist confirmed 3 times 1000 was correct. At check out, they charged me 8000 THB!! The receptionist changed his word to 8000! And I have a corporate rate which was rejected by the duty manager which was very impolite. My corporate rate was cheaper than 8000 THB! unbelievale fraud! never go there! Rooms are small and , taxi expensive.
May 9, 2014
Rated 5 out of 5 by Neha This hotel is an experience
This was our third stay at the hotel. Ambience and food are excellent. Service is very good. Honesty of staff always pleases. Only a tiny problem with ants in the room.
October 9, 2014
Rated 4 out of 5 by Giolivanni Nice location and facilities but some improvements need to be done
We arrived at 4.00 p.m and our room was not yet ready, due to a not well specified "problem with the staff"...at least this what we were told at the moment of the Check-In. Unfortunately we had to wait another hour and a half before being able to access the room, and that was quite annoying, also considering the fact that we were traveling with two kids.
On the next day, at 2.00 p.m, our room was not yet cleaned…After I complained, the situation improved. Apart for these inconveniences, it was a nice staying.
May 6, 2014
Rated 5 out of 5 by Maxy422 Very nice hotel
I use to stay in this hotel since 1995. very nice hotel with private beach (ideal for family and kids)
October 8, 2014
Rated 4 out of 5 by Julie2x1 Beachfront break
Very pleasant break , the resort was clean, friendly and easy to get around.
Staff were friendly and helpful
Breakfast and dinner buffet excellent food
Plenty of choice with ten restaurants to choose from
Free wifi is only available in the public areas, which is a bit poor in a 5 star resort
The booking site I used advertised that it was free in the room and when I complained that it wasn't was comped the fee for wifi in the room, happy about that.
Overall a great place to stay
July 28, 2014
Rated 4 out of 5 by Jacqs Great for Privacy and Relaxation
Beautiful private beach (no hawkers!!) and pools. Staff were great and attentive, food really lovely.
Internet was intermittent and frustrating as you kept having to log on rather than automatically connecting. Kids club was very good, altho kids under 4 needed parent or babysitter present which either adds expense or you end up being in the kids club yourself. Hotel provided transport was efficient and good value to get to and from the town. Overall a wonderful experience!
August 1, 2014
Rated 5 out of 5 by Paddy007 Our Home away from home"
This Resort is ideally located and superbly maintained, with numerous amenities. All areas within the Resort are beautifully and tastefully appointed. All staff are efficient and courteous providing prompt service delivery at all times. Total security at the Resort is always in evidence. Especially appreciated were the birthday cake presentation to our daughter, and the farewell by senior Management upon our departure. As usual, it was a great pleasure to stay at this Resort.
July 24, 2014
Rated 5 out of 5 by Jeffsoh78 Great Services
This is my first time staying in Le Meridien Phuket for my business trip. I am impressed with the nice location and services provided by the hotel. Especially to Sales Specialist Khun Yaowaluk(Bambi) who has provided us with excellent customer services with a personal touch which made our stay comfortable. Will definitely recommend to stay in Le Meridien Phuket hotel on my quarterly visit to Phuket.
September 1, 2014
Rated 4 out of 5 by ms19 Good hotel in a good location
The hotel is nice and well maintained. We loved our stay here for the beach, the pool is very nice and it is located close to Patong Beach and also Karon Beach. We tried Mai Tais and Pina Coladas and were extremely disappointed, and the lunch/dinner options are also average at most. However, breakfast is good and the hotel is a short cab/tuktuk ride (or you can also walk) from many other dining options.
August 28, 2014
Rated 5 out of 5 by Condor702 Another Great Stay at Le Méridien Phuket Beach Resort
This was our third trip to Phuket and our third stay at Le Méridien Phuket Beach Resort. As was the case with our previous stays, we had a great time. The staff were generally very friendly, attentive, and helpful. The facilities were well maintained, the rooms clean and tidy, and, the restaurants offer a great range and choice of food. We appreciated the room upgrade afforded to us due to my SPG Gold status.
We have traveled enough to know no holiday is perfect; things go wrong. We don’t judge a hotel because things go wrong, but rather on how they respond to the problem. During our stay we had cause to make a complaint. We are more than pleased with how the issue was handled by the staff, and that it was rectified to our total satisfaction. Well done.
We’re looking forward to our 4th visit.
May 2, 2014
Rated 5 out of 5 by MR1212 very impressed in our stay in Le Meridien
the staffs are friendly & helpful! the beach is fantastic, clean, beautiful view, with long shore, the swimming pool is spacious! the food is excellent & with lots variety of choice! kids loves the activities, and the baby elephant makes lots of fun for kids & adults! it is my husband birthday during our stay in the hotel, we felt so warm by hand drawn birthday card & the cake!! we are very impressed by staying in your hotel
August 13, 2014
Rated 5 out of 5 by Coppo Great hotel and staff
Stayed in the hussle and bussle of a hotel in Patong for 7nights and still felt like we needed a holiday.
Le Meridien did the trick!!
Love the feeling of being in your own special exclusive hidaway with the 5 star service and accomodation.
Pools , beach, rooms and service all fantastic.
Worth paying the little extra for the overall benefits.
Will be back.
September 4, 2014
Rated 5 out of 5 by Georgie25 Fantastic Hotel
Absolutely loved this hotel!
When we arrived we were lucky enough to be upgraded to an amazing room with a fantastic pool and ocean view, which was stunning.
The staff were all friendly and helpful.
The rooms were modern and clean.
The facilities were great: stunning pools, beach and other activities such as tennis, golf etc.
The buffet breakfast had extensive choice and was really good.
Would definitely come back here again.
August 3, 2014