Rated 5 out of 5 by Supaw Excellent
Comfortable & excellent location. The pool area is great & everything is nice & close together. Highly recommended.
September 19, 2014
Rated 2 out of 5 by johnW Platinum,Don't expect an upgrade.
I am a Platinum Starwood Member.I have stayed at this hotel 8 times over the last 10yrs & was dismayed that I was not offered an upgrade on my last trip. What is really disappointing is the 2 different excuses that were given to me from three different levels of management? The first said no upgrade rooms were available. After checking the internet as soon as I arrived in my room the upgrade was available on the starwood site.
The next person then said that starwood blocks them upgrading past the Junior suite (which I had booked). May is Phuket slow season. I will not return or recommend this property, they have lost my business.
Starwood needs to make sure what they offer their best customers is delivered when possible.
The breakfast staff were great. The front desk staff act like they are doing you a faver and don't want to be bothered.
June 2, 2012
Rated 5 out of 5 by RoseU Everything you want.
We stayed for 11 nights, that's a lot of meals and drinks and every single meal was fantastic. The smiling faces of the staff and everyone there wanting you to have the best time. Excellent location with it's own beach and the largest pool I've ever seen.
September 14, 2014
Rated 2 out of 5 by Ithai Crowded, busy, noisy, expensive, and unfriendly.
Crowded, busy, noisy, expensive, and unfriendly. As a gold member I got a garden room facing a fence, no bath – just a shower, nice but over crowded beach with very expensive food. Got to the room, the fridge was dripping water on the floor. In response to my complaint they sent someone with a towel to dry the water. The fridge of course continued to drip. They give Gold members a welcome fruit basket. Most of the fruit were rotten. I asked to shorten my trip and leave a day early, no one really cared. Stay away, not worth the money not the points. Definitely not a 4 stars hotel, except for the beach. Feels like a large hospital building, not a resort.
December 20, 2013
Rated 5 out of 5 by Coppo Great hotel and staff
Stayed in the hussle and bussle of a hotel in Patong for 7nights and still felt like we needed a holiday.
Le Meridien did the trick!!
Love the feeling of being in your own special exclusive hidaway with the 5 star service and accomodation.
Pools , beach, rooms and service all fantastic.
Worth paying the little extra for the overall benefits.
Will be back.
September 4, 2014
Rated 3 out of 5 by Flyingtailor Service got better
We check in very late 2am in the morning very tried went to check in desk took a while. When being taken to our room the man watched us all tried carry our bags to our room did not even say can i give you hand unbelievable. And when we got into our room waited for a tip he waited all right.
If it were for the staff at the front desk i would even give this resort a lower rating but the service got a lot better. The Concierge was great the food was good but the room for a junior suite i don't know not the greatest.
Overall not bad big resort style hotel everything seems to be about 30min to 1 hour by taxi.
July 22, 2012
Rated 5 out of 5 by Gavineak Great holiday resort
Le meridian is a perfect place to unwind and just relax .management at all levels are articulate .will return shortly .great relaxing time
September 5, 2014
Rated 2 out of 5 by Vishnu Hotel staff is unfriendly
Hotel staff is unfriendly. They are unsupportive and trying to sell tour and other products to customer. There is zero SPG care by hotel staff.
January 22, 2014