Rated 4.3 out of 5 by 164 reviewers.
Rated 5 out of 5 by jep24 Great Beach Hotel near Patong This hotel has a secluded beach front location, yet it also provides easy and quick access via taxi or tuk tuk to the shopping, restaurants and nightlife of the Patong entertainment area. Almost every room has an ocean view and a balcony to enjoy it from. I was disappointed in not getting a suite upgrade for this stay, but the room I received was very nice. As a platinum member the breakfast benefit included access to a private restaurant with champagne and cooked to order dishes in addition to a buffet. May 14, 2015
Rated 4 out of 5 by Athanase The Beach is the best ! We stayed 6 nights in that hotel with 2 children. The facilities are good with a kid club, a play area, the great swimming pool and easy access to the beach. The staff though some of them hardly spoke english and made several mistakes in our food orders. And some were not very friendly by replying in Thai. May 4, 2015
Rated 5 out of 5 by Roger Wonderfull stay! We stayed in Junior Sutie, it was automaticaly upgraded. The room has a big balcony overlooking the Andaman Sea. P member is highly recognized here, from reception to the restaurants. The food and service at Portofino is excellent; specaily thanks to Apple, Aninut, Choi & Noxch! Even though the hotel was fully booked, we did not feel the crowd. A few drawbacks though: 1) There is no ceiling fan in the room. The wind of the air condition is too strong and a bit loud even if i turned it to the lowest fan speed. A fan would make up this situantion suitably. 2) The room color theme is too dark. More walls with bright color would make the room feel more lively. That must has something to do with the age of the hotel. The hotel was opened in 1987. 3) No reading light above the bed and near sofa. Not easy to read during night time. 4) TV is too far from the bed All in all, we are having a wonderful time here. In fact we are planning to come back soon! April 30, 2015
Rated 5 out of 5 by Angela96 Beautiful - hotel and people! This was our 10th visit in as many years, we absolutely love this hotel and it's location away from the main hub of Patong but within easy reach if you wish. The staff are excellent and make you feel so welcome and special. We walk around with smiles on our faces for two weeks. My only tiny comment is that due to the no sun beds on the beach rule, that the government have put in place, it does seem very cramped on the grassed areas with sunbeds. I understand that you want to put enough out for everyone, but it does feel as if you are sitting on top of one another! One last thing despite being recently refurbished, the bathrooms could do with better ventilation as mildew is appearing in the showers. Other than that fab, can't wait for our next visit. March 11, 2015
Rated 3 out of 5 by Honeymoon99 Disappointed I am here for my honey moon with 20 of my family in 7 rooms. The hotel is nice and the staff friendly but all of our rooms were on the ground floor overlooking the back, we had ants in the room and the aircon didn't work. I asked to speak to the manager, who to be fair did call me personally. I mentioning several times we were on our honeymoon and we were moved to the 6th floor at the back of the hotel with no view apparently the hotel is full. I booked 5 rooms and my sister booked two, no recognition of a 15 year SPG membership at Platinum level several years ago or the fact were on honeymoon, My bride says its OK but its evident it isn't so my brother who is in the Hilton in Karon Beach is trying to get me a room there, all a big problem really and nobody really interested. Apart from the room the hotel is usual Le Meridien standard, staff very nice in the restaurants. March 3, 2015
Rated 5 out of 5 by limpat We will always come back... Attentive and smiling staff, great food and drinks and the private beach are so enjoyable. Lovely sunsets to enjoy and outstanding Royal Thai cuisine. March 1, 2015
Rated 5 out of 5 by never2busy2travel Great Family Vacation Stayed from Feb 4-10. This was my 2nd stay here (1st time was honeymoon). I thought seriously about trying some other Starwood hotel/resort in Phuket, but after some research, I chose Le Meridien again because of its private beach (I hate dealing with aggressive beach vendors as I don't find it relaxing or pleasant) and pools that have lifeguards (a must when vacationing with a child), an on-site health clinic, and security. There's only one gate to the entire resort, and it's guarded. My 3 year-old son is adventurous, and I needed some peace of mind. The occupancy rate for the hotel is high, but it never felt over-crowded. The staff was friendly and patient with our son, and we saw a lot of housekeeping staff. I had a few minor issues, and when they were brought up, the mgmt addressed them immediately, which I really appreciated. I felt like everyone there really wanted us to enjoy ourselves, and my family and I had a fabulous time. I also liked a lot of activities and so on the hotel provided for small children. I heard from the mgmt that they were planning to expand their children's program, and I can't wait to see how they improve their already good program when we go again. P.S. Le Spa is excellent. Hot stone massage is not to be missed. :) P.P.S. I wish they offered complimentary shuttle to Patong. February 12, 2015