Rated 5 out of 5 by deerisle Nice property if visiting Dead Sea or Masada
The is a very nice hotel if you are visiting the Dead Sea or Eilat. The platinum amenity included an amazing Israeli breakfast buffet complete with unlimited lattes and other drinks. The cheeses and fruits were amazing, and the service very nice. The only drawback is that many things (business lounge) and spa pools (including sulfer baths) were limited to 16-18 or older. I was visiting with my 12 year old daughter and this was a limit. The deal for point and a platinum upgrade was amazing.
The only drawback is that the lobby was noisy at night with tons of kids. Also, the pool closes at 6:30pm.
17 juillet 2012
Rated 4 out of 5 by StevenL Hotel has a calming and relaxed ambiance
This hotel is very relaxing, soothing and all around amazing. Great views, Spa, Pool, Nightlife and so on. Staff was pleasant and helpful and truly accommodating. Air Conditioning in our room could have been a little better, otherwise our week-long stay here was perfect. A highly recommended resort.
2 janvier 2013
Rated 4 out of 5 by Esther Great features and very comfortable
Overlooking the Dead Sea, comfortable with attentive staff. Excellent food, peaceful grounds, two pools, spa. No free wi-fi - $25 a day which is excessive today. A relaxing pleasant resort property. This is an ethnic Israeli experience so if you are looking for a standard international type hotel with no local flavor and character, this may not be for you. For example the food service is all buffet style, with much of the food being cooked for you while you wait [in line!]. Desert hiking 10 minutes away. Glad to hear that the property is remaining in the Starwood family after it was announced that Starwood would no longer be including it after 12/31/2011.
4 janvier 2012
Rated 4 out of 5 by Andrey Sehr schönes Hotel am Toten Meer
Wie in den Bewertungen auf manchen anderen Seiten bereits erwähnt, hat das Hotel einige Probleme. Vor allem fallen die Probleme den Gästen auf, die mit dem SPG-Programm vertraut sind und die Standards von 5*****-Starwood Hotels kennen.
Allerdings scheint die Kritik beim Management angekommen zu sein und man sieht schon die Veränderungen: ein Pool wird gerade renowiert (keine Angst, es gibt mehrere), auf Sauberkeit im Restaurant wird sehr geachtet, die SPG-Vorteile stehen auch zur Verfügung (manchmal nach einer kurzen Rücksprache mit dem Front Office).
Ein paar Tipps, wie Sie Ihren Aufenthalt viel angenehmer machen können.
1. Mindestens 3/4 der Gäste gehen um 20 Uhr zum Abendessen - dann ist es im Speisesaal wirklich voll und laut. Gehen Sie einfach früher essen, am besten um 18 Uhr - dann können Sie die 5-Sterne-Atmosphäre und den vollen Service genießen. Die Qualität und Vielfalt der Speisen ist wirklich hervorragend.
2. Wenn Sie auch in Nahost textilfrei die Sonne genießen möchten, nutzen Sie einfach das Dachsolarium (Männer und Frauen getrennt). Dieses ist nicht wirklich ausgeschildert (wahrscheinlich weil für die Psoriasis-Kranke gedacht). Fahren Sie in die 17. Ebene und gehen Sie noch eine Etage nach oben (die Treppe hinter den Fahrstühlen). Oben in kleinem Zimmerchen neben der Treppe gibt es Tücher, Lacken usw. Auf dem Dach werden kostenlos Wasser, Eis und Zitronen angeboten.
3. Die Preise variieren sehr. Deshalb lohnt es sich, mehrere Daten "durchzuspielen" und die niedrigsten Preise auszusuchen.
27 octobre 2011
Rated 1 out of 5 by Scipion The WORST hotel ever !
I had a look a other reviews and should have known better but somehow hoped that my Platinum status will save me from the bad experience - it didn't happen.
Booked for two nights, I decided to leave the hotel after one night only (and frankly, I've stayed the first night only because it was late and I was tired): it is THE WORST hotel I've ever stayed at, and believe me, spending over 200 nights per year in hotels,75 of which at various Starwood properties I have pretty good experience of good and bad hotels:
- dirty room
- hairs of previous guest (or maybe several guests) in the shower
- carpet that should probably be in museum (not for its artistic features but age)
- as a Platinium guest I had free Internet - would have been a great perk if there was any place where Internet would work; when after trying various location one bar of network eventually appeared in the lobby, the speed moved me back in time to 9.6kbps modem !
- in the breakfast room, more food was on the floor and under the table that on the plates (mind you, not surprising as when I've asked for the table I was sitting at to be cleaned -not commenting on the fact that I had to ask for that- the person in charge just cleaned the table with something looking like a floor mop and pushed everything on the floor !)
- anyhow, at that point in time I was already pretty disgusted and decided just to have a black double expresso - a cafe latte (ok, just a coffee with milk) has been served, I asked again for my double expresso and was told that I should drink what I got as it was already made and one should not waste food !
I would have probably shared my opinion about the hotel with somebody in the management (to be fair, the clerk at the desk when I was checking out tried to find somebody on his own, probably feeling that something wasn't right but nobody was available); by the way he was the only person in the hotel spoke with who actually spoke English !
All in, one of the most disgusting hotels I've ever stayed at, clearly a disgrace to Le Meridien / Starwood brands. IV you ever stay in that area, there is a new hotel on the opposite end from Le Meridien, where I end up having diner, and which looks much proper, cleaner and with English-speaking personnel.
1 janvier 2013
Rated 1 out of 5 by worsthoneymoon Worst Hotel Experience Ever
I have never had so many problems with a hotel.
Rude staff, disgusting environment, terrible customer service. All in all a terrible experience.
27 décembre 2012
Rated 1 out of 5 by NKfrance worse Meridien hotel I met
Night paid with my SPG points, but amount of the night debited on my card???? after 2 weeks of request, no answer?
additionnally, I have never seen such a bad "wellcome" in a hotel: no "hello", no "good bye", no word pronounced by the staff during our Check In/Out.
Failed Air Conditionning in the room ... with outside temperature of 35 deg ... no reply from the staff ...
24 septembre 2012
Rated 1 out of 5 by Lana0701 Bad customer service and room condition
1. Staff doesn't speak English at all. Starting from the front desk and ending with he security and was talking very rude and irritated.
2. On our first night the air conditioner broke down and we had to move to another room at 11.30 pm.
3. In another room we experienced the problem with the sink that was leaking but desided to stay since it was too late to move again
4. The phone in the rooms doesn't have the direct connection with the front desk, concierge and etc. We had to walk to the front desk when we had any issues, questions (and we had them).
14 septembre 2012