Rated 5 out of 5 by AvidTraveller One of SPG's Finest
My wife and I visited the St. Regis Princeville on our honeymoon. We'd heard so much about it, and our experience lived up to the hype! From the moment we drove up, we were blown away by the beauty of both the hotel and location. Highly recommended!
October 22, 2011
Rated 5 out of 5 by takaafro Great hospitality
I stayed at Junior suite for 4 nights.
We had a great time .
We stayed at our room longer ,even daytime.
Because our room is very conforatable.
Everything we want , All Staff did at once.
All staff has great hospitality.
This is everything for us.
May 10, 2013
Rated 5 out of 5 by avzulu Wonderful Service!
the property was excellent with incredible views and even though it was quite large, the employees went out of their way to meet guest needs. It never felt too impersonal or large.
March 18, 2014
Rated 5 out of 5 by waterman Eat on the terrace
If you have a chance to eat on the terrace at sunset, we highly recommend it. The food is great, service is good, and the sunset view spectacular. Do take your sunglasses . We are looking forward to another visit and another ocean view room.
November 26, 2012
Rated 5 out of 5 by Pellie I loved our stay!
The hotel is absolutely beautiful and the staff went out of their way to make us feel special. Great views from our room. Beach was perfect. We had such a great trip!
March 24, 2014
Rated 5 out of 5 by Manju Spectacular!
I was here for an incentive trip and the St. Regis exceeded my expectations in every way. From arrival to departure, everything was perfect. View is magnificent. Room is huge with many extras and amenities. Spa is divine. Highly recommended.
April 15, 2013
Rated 5 out of 5 by db99 Fantastic Honeymoon Finale
We stayed in Princeville for the final two nights of our honeymoon, and the hotel definitely exceeded all hotels we had stayed in during the previous two weeks. Great service, and the staff went out of their way to help us celebrate.
November 16, 2012
Rated 5 out of 5 by JudyG7 This hotel was wonderful
Our stay was wonderful, the room was spacious. The view was great. The only thng that was dispointing was the beach. The sand was course and when you stepped on it us went down to you ankles. We were older so it was unstable for us.
March 9, 2013
Rated 5 out of 5 by wmartin222 Exceptional
We would stay here again without question. Views were spectacular from hotel lobby, room--everywhere. Service was very good--breakfast was exceptional. Highly recommend to anyone who wants beauty and comfort
February 1, 2014
Rated 4 out of 5 by DoctorJoshi Terrible breakfast options!
The breakfast choices were terrible and the same bad options everyday. The service was excellent but having the same bad menu every morning was too much to handle. When you pay $500 per day , you expect better breakfast options.
June 19, 2013
Rated 5 out of 5 by Pamelot1 beautiful hotel
This is a beautiful hotel, situated on an incredibly beautiful site. Staff is helpful and friendly, and almost all needs can be met on hotel grounds, if desired. Hope we can stay there again.
February 19, 2014
Rated 4 out of 5 by ipfreely Amazing View
This property is jaw dropping. Make sure you get a room with a good view.
If you have small kids, the kids room and pools are really nice, however you will be challenged to find adequate eating places in the nearby vicinity.
March 14, 2013
Rated 5 out of 5 by Topshelf1 This hotel is outstanding
We spent the last 2 nights of our vacation here, and loved it. The rooms, the service, the pool, the beach (especially the ability to snorkel right on property) and the food were all exceptional. We cant wait to return.
June 17, 2013
Rated 5 out of 5 by DKSBH WONDERFUL, WARM & RESPONSIVE STAFF
WHILE I HAD A PROBLEM THE FIRST EVENING IN A RESTAURANT IT WAS ANSWERED QUICKLY WITH ROOM SERVICE AND A REPARATION WHEN DINING THERE A FEW NIGHTS LATER
March 16, 2014
Rated 4 out of 5 by Rob115 Food
Did not live up to culinary expectations having been at your other properties. Hotel beautiful, beach and views are nice but hard to get into water around the rocks. Service staff helpful and friendly.
January 19, 2014
Rated 3 out of 5 by Fairyqueent Disappointing Honeymoon
We had very high hopes and expectations for this hotel, and decided to spend our honeymoon here. All of the staff with the exception of the front desk people were wonderful. The front desk service could definitely be improved. We arrived at the hotel at 3pm to learn that our room was not ready yet. The front desk lady said she would call us once the room was ready. Check in time of 4pm rolled by, still no phone call. 4:15 - still nothing. The pool bartender overheard us talking about it, and nicely offered to call the front desk to check on our room. It was ready, but geez thanks for the call.
We also had let the hotel know it was our honeymoon. There was no acknowledgment from the hotel of this special occasion. Any small gesture would have been appreciated, but sadly there was nothing.
Food and drinks - super overpriced. Pool area - it was like a kiddie pool and playground with kids screaming and playing, not our idea of relaxation. Rooms were clean but very dated. When you are paying these kinds of rates at a hotel, this hotel will leave something to be desired.
June 2, 2013
Rated 4 out of 5 by DrDre Great view/location. Hotel needs updating
Incredible location. Hotel needs updating. Bell staff was excellent. Wait staff needs improvement. Shuttle service to golf course needed. All menus need improvement.
March 3, 2014
Rated 3 out of 5 by Missy007 Beautiful Location
The bed needs improvement the mattress was hard and easily woke up with a back ache or if you lie on one side, your hip will ache after a few hours so hard to get a good nights sleep in your expensive hotel room.
March 31, 2013
Rated 5 out of 5 by Matt88 25th Anniversary in Paradise
The property is amazing, but the staff is even more amazing. All wants were met. Whatever the request. It was simply a relaxing fun time in Princeville made even better by the attentive staff. We will return!!
October 17, 2013
Rated 4 out of 5 by Ebdingler Great Location, View and Facility - Attention to Detail Lacking
Best location in Hawaii! Incredible!
We had a junior suite and it was perfect. Waking up and looking at the view while enjoying coffee every morning was The best part of every day.
While the facility was great service was spotty and attention to detail lacking.
Butler Service - (1) no follow up on two things we asked for; (2) Late on prarranged items; and (3) I emailed them twice on other things and never reveived any response.
Makana Terrace - (1) they start set up around 5:30 am dragging tables and putting the dishes out. Staff needs to be sensitive and pick-up & move tables, not drag. Staff neesds to handle the dishes more carefully. Several people on our floor mentioned this noise issue while we were there; (2) Contential breakfast is poor. I have stayed at many Starwood properties an this is the worst contental breakfast I have experienced. Usually there is a choice of some fruit and a protein besides a little square of yogurt.
Valet, activities desk and pool/beach staff were all amazing! Very personable, professional, courteous and effiicient.
Bar food excellent!
March 22, 2013
Rated 5 out of 5 by BellA2U Amazingly kind Staff
Kieipo at the pool, Ryan at the concierge, and Liza and Jimmy in the kitchen are a phenomenal Aloha welcome and help! They are the Best!
March 16, 2014
Rated 5 out of 5 by Nana49Hawai Return to Hawaii
This hotel represents the best in relaxation, service,location and comfort
April 7, 2014
Rated 5 out of 5 by Rocks Best hotel I've ever stayed
This hotel is exquisite. Superior service and location. Large and spacious suite. views from the room and hotel are the very best. beautiful beaches and pool. relaxing environment. Can't wait to return.
September 6, 2013
Rated 5 out of 5 by Shirley73 Spectacular St. Regis Princeville
This was our 3rd visit to the St. Regis Princeville. Breathtaking views, spectacular service, glorious suites!! Everything you expect from a St. Regis Hotel and more. We can't wait for our next trip.
October 24, 2013
Rated 3 out of 5 by HPS1 Not even close to 5 Star
I am so disappointed in this hotel. I never write reviews but I thought it would be helpful in this case. The staff is friendly but not very conscious. Some bad moments:
1. I waited an hour and a half for room service to deliver a club sandwich. In fairness, when I ordered the woman told me that they were delayed and that instead of a thirty minute delivery it would be 45 minutes. After an hour and ten minutes, I called and the same woman told me, "I told you we were delayed." This is not a good example of customer service. My sandwich arrived 45 minutes after that AND they had the audacity to charge me in light of all of that.
2. Unless you call ahead by ten minutes, it is typical to wait at least ten minutes to get your car.
3. Late at night it is very difficult to find any front desk help. I found someone outside at the car valet!
4. After checking out, I wheeled my bag out to my car (I had called ahead) and no one was around. I loaded my bags into the car myself. This would NEVER happen at a 5 Star hotel.
Again, everyone is friendly and pleasant, but on top of their service? No.
October 27, 2013
Rated 5 out of 5 by santri1969 Wonderful St Regis experience
We were at the St Regis Kaui everyday due to excellent beach access. The facilities are great, staff very welcoming and the hotel gorgeous. We had a fun relaxed time with family. Highly recommended.
June 13, 2013
Rated 5 out of 5 by HawaiiTraveler St. Regis Princeville
The St. Regis Princeville is outstanding in every respect. The rooms, the grounds, the views, the food, the pool, the beach, the service. There is not one aspect of this resort that is not awesome.
November 27, 2012
Rated 5 out of 5 by Nellies Summer fun
Sunsets , sunshine and a terrific staff!
You have it all!
From the greeting Boris gave us at the front desk to the amazing vibe at the spa!
All met the expectations of a great brand experience.
August 25, 2013
Rated 5 out of 5 by KimGray Amazing!
We celebrated our 10 year anniversary at the St Regis Princeville and had an incredible stay. The property and surroundings are breath taking and the staff and service made the stay complete!
October 14, 2013
Rated 3 out of 5 by jenn77 Only Ok
hotel is in beautiful location of island. Standards were not up to par for a St. Regis. room was only ok and the food at Jean Georges restaurant was so so, not great for over $200 per couple.
May 6, 2013