Rated 3 out of 5 by happytoleave Beautiful location
We loved the location of this hotel. Breath-taking views, especially during sunrise and sunset.
The people make your travels.
There were more than a few instances where the waitstaff, at the bar area and at the pool bar area- where it appeared there was a "lax" attitude.
We had to request a server on multiple occasions.
And our food was served cold.
It was the first night we had arrived, so we were exhausted and didn't wish to make a fuss.
Other than those experiences, we enjoyed our stay.
Cuisine wise, the best was the brunch buffet by far.
The Bar food wasn't that great at all.
July 7, 2014
Rated 5 out of 5 by Jeff7207 25th Wedding Anniversary
The service, beautiful room, and dinner at the Kauai Grill far exceeded our expectations. I let the hotel know in advance that my wife and I were celebrating our 25th anniversary, and every staff member we encountered congratulated us and added something extra special to our experience. It was a stay my wife says she will never forget!
July 8, 2014
Rated 4 out of 5 by Lovingkauai Amazing location
This was our 2nd stay at this hotel. The location just can't be beat, beautiful beyond words. Almost without exception, the staff were warm and welcoming. Things are maybe a bit laid back, but that's one of the charms of Kauai. We felt very welcome and can't wait to return!
July 8, 2014
Rated 3 out of 5 by Jb0627 Did not meet expectations
We are so sad to report that our stay at the St Regis was disappointing. Our room was not ready at the 4:00pm check in time and we were told to wait at the pool. After waiting in the rain for an hour, we were able to check into a room that was not private (as requested) and was not clean. We asked for a different room which did have more privacy but also had a major view obstruction (we paid for an ocean view). Other than our check-in experience, we were just disappointed by the pool (quite small) and beach...the St Regis is billed as a romantic vacation but it was loud and impersonal. As a honeymoon stay, this simply fell short of our expectations. We saved/spent what we consider to be a lot of money to splurge on this stay and left disappointed. We hope to have a better experience if and when we return to the St Regis.
July 5, 2014
Rated 5 out of 5 by TORB1 Incredible location, superb service
For my wife and I, Princeville is our favorite location in Hawaii after visiting four islands. The St Regis has a microclimate that has broad diversity and the terrain is breath-taking. Ocean view suites are superb, but expensive. That said, it was worth the investment from our perspective. Service is end to end and personal. Food is good, but we enjoyed eating at a number of solid north Kauai restaurants. While the beach is marginal relative to other resorts, it was still functional. Too much silt in the shallows and the coral knobs start just a few yards from the beach. The pool setting is above average. I like the lobby design but it was freezing cold, all the time. Again, we'll probably go back next year because it is so beautiful. I can't imagine staying anywhere else in Kauai.
July 4, 2014
Rated 4 out of 5 by Nancy mixed signals from a gorgeous property
we checked in for a 2 night stay and had a poor experience from both the valet who met our car and the check in desk. I felt that they thought since this was the St. Regis that being snooty to guests was acceptable. As our room was not ready we went into the local town for lunch and came back a few hours later.
We were given our keys and were delighted to find we were upgraded into a gorgeous one bedroom suite with beautiful views. I then received a call from the front desk manager as my concerns about my initial experience must have been forwarded to him.
From then on the visit was a delight- the room was lovely, the hotel is gorgeous and the bar in the lobby, while very pricey, was a great place to sit for hours watching the sunset and eating their fabulous sushi.
The location of the hotel is right on the water so it is beautiful however be prepared that this is a sleepy little town with not a lot to do. Great hiking and outdoor activities though.
I was so pleased by the service received by the manager that I left him a thank you note written while at the hotel
July 6, 2014
Rated 5 out of 5 by Jimbo68 Our Favorite Hotel in the World
This was our third stay at the St. Regis Princeville, and, as before, the stay was exceptional.
July 4, 2014
Rated 5 out of 5 by borntraveller Thank you for great stay
We recently spent two nights at this property and were extremely impressed with the friendly atmosphere and attitude of the staff. It made our stay. Not only will we tell all our friends about the hotel we also plan to return next year for 4 nights.
July 3, 2014