Rated 4 out of 5 by Nizza14 This hotel is well localed...
... to explore nizza dn the surroundings
August 18, 2014
Rated 5 out of 5 by DMazz Great service at this hotel. Well located.
My family really enjoyed their stay. We had a great room and my Platinum status was recognized as we were upgraded to an amazing room. Would recommend this hotel !
August 14, 2014
Rated 1 out of 5 by Dexter55 Terrasse
Service on the rooftop terrasse was totally unacceptable
August 12, 2014
Rated 1 out of 5 by HospitalitybyMW Mediacore hotel in a stunning location.
We were very underwhelmed. As SPG Platinum member we were upgraded to a Deluxe Room with sea view and “balcony” – the room was on the small side and the balcony was a “French” balcony, e.g. one can hardly stand on it, and it has only one small door to access it: In short if this is the best available room: I don’t even want to know what their superior rooms look like – especially at these kind of rates. Towels in the room had skid marks on them (and worst was not replaced after service), the bath sinks looked very dirty. The two complimentary bottles of water we finished after day one, were not restocked, nor did we receive new bathroom amenities. The card reader on the door worked very badly – we struggled each and every time to get the door open (literally taking 7 or more swipes to get in) – one morning we met a lady from housekeeping who was working on the floor: she looked at us struggling with the door, looked us in the eyes and subsequently walked away – an embarrassing gesture. One of the worst starwood breakfast selections ever experienced: we arrived the first morning at 09:20 – the breakfast closes at 10:00. During the breakfast we were approached three times by the same lady hostess (once by walking into the restaurant, once while at the table, once while walking the buffet) who asked for our room number. In general there was an extreme amount of staff, all running around and being “very busy” – we were not sure with what or whom… we had the last two mini croissants (they were not restocked), when we asked we were told they were “finished” – there was unripe fruit (green bananas), canned orange juice (I literally saw a waiter pour two cartons of juice into a steel container before re-pouring it into the serving containers on the buffet), tasteless processed ham and cheese (a “hotel block”) and the worst “Illy” coffee I ever tasted. When I complained to the manager I was told that there were in fact fresh juices, but had not been stocked, the fruit was ripe and that the coffee could not be bad because it was Illy – all in a very hostile and “you are the only one complaining” kind of way (we overheard a German and Dutch family complaining as well). The pool on the rooftop is so tiny you can hardly swim in it and the beautiful rooftop terrace was dead on both nights. The location itself is stunning (Promenade Anglais is one of the most beautiful boulevards in the world and the city of Nice is very, - well -, nice) but this hotel, remaining as one of the few Le Meridien’s in France does not put any justice to its name, location nor expected service level and that is highly unfortunate. Upon complaining to the hotel's director of rooms, I received a long email essentially mentioning that "I missed the items that were not on the buffet and that there are in fact fresh juices" - he also pointed out that our room was serviced twice and all towels and bathrooms were cleaned up to standards - even though the pictures I took speak for themselves. I did not receive a reply after trying to initiate another email to receive an apporiate compensation.
May 21, 2012
Rated 4 out of 5 by CorporatePilot300 Nice in the Summertime
We travel to Nice frequently and this is our preferred hotel, but it is not always available due to the summer influx of extra tourists. As a platinum SPG member it is a bit disappointing that the hotel has never truly recognized our status; we seldom get upgraded to superior rooms or premium views.
August 5, 2014
Rated 4 out of 5 by SR50 Breakfast and pool needs improvement
Breakfast was a quite poor. No cheese to put on the bread, however cheeses were otherwise available. Buns were needed also. Eggs were boiled to very very dry - > not eatable.
It was a big dissapointment that the pool has NO sunbeds. Pool's opening hours (from 10 to 17) was not followwed, so why there is such opening hours? All in all the opening hours on the pool should be much longer.
August 4, 2014
Rated 2 out of 5 by StarwoodObsessed22 Good hotel if there on business, not vacation
First off, I travel often and never stay anywhere besides Starwood hotels - I am typically in love with everything they provide and represent. My first reaction when walking into the hotel - great, this is a conference facility! Upon check-in, the staff was unable to find my reservation. I showed them my confirmation through my Starwood app and I got the perception that they really didn't care and it was more of a "it's not here, what would you like us to do about it?" Luckily, they finally found my reservation and we went to our room. I am a Gold member (reached Platinum during this stay) and have been very fortunate to always receive an upgrade wherever in the world I have stayed - this was not the case for this hotel. We arrived at our room and we looked into a concrete courtyard - certainly nothing like the view I was expecting... The bathrooms are old and dingy, you can see the mold that they have attempted to scrub away/hide in the bathtub - not appealing. A king size bed is two singles put together and it leaves a pretty noticeable dip. We decided to get over our feelings about the room by checking out the amenities of the hotel hoping they would change our perception. The hotel does have a pool, it is on the rooftop and would only be sufficient for children. There are no lounge chairs or anything that would make this an appealing destination. The view from the rooftop is really the only spectacular thing about this hotel and the rooftop bar is worth a drink to take it all in. On the hotel's website, it seems that there is a beach associated with the hotel. You don't find out until you arrive that the beach is going to cost you 22 euros per person and is actually a beach owned by another company and multiple hotels use it. I'm ok paying for the services of a private beach, but 22 euros per person - it was not worth it considering you are crammed in like sardines. The proximity of the hotel to restaurants, bars, shopping, Massena square, Old Nice, etc. is probably the only other saving grace for this hotel. It is really convenient to walk everywhere and we certainly enjoyed this aspect of the hotel since after everything we found out about the hotel - we wanted to spend little time there. I would recommend this hotel for business travellers or anyone who will be spending little time there and just needs access to local attractions.
August 7, 2014
Rated 1 out of 5 by Sarah33 HORRIBLE STAY
If you have a choice to stay in any another hotel in NICE you should - this hotel has poor service, poor rooms, and will keep you up all night with no working AC and construction noise. Contacted the hotel about the horrible stay and with the poor service that they provide they gave us a comp movie. A movie for no sleep is not worth it - stay elsewhere and sleep!
May 25, 2012