Rated 5 out of 5 by Zdmjack 上海唯一一家喜达屋度假酒店
April 4, 2012
Rated 5 out of 5 by Zdmjack 上海唯一一家喜达屋度假酒店
April 5, 2012
Rated 2 out of 5 房間很舒適 但餐廳食物菜色非艾美等級
自助餐廳的品質與菜色選擇與售價不符 索價過高 且不及其他艾美酒店的餐食品質
January 12, 2012
Rated 5 out of 5 by chennvshi 这家酒店值得体验
February 28, 2012
Rated 5 out of 5 by jasonzhml 推荐入住。
早餐厅也很好 但是不要在旺季去 不然早餐人很多的 呵呵
November 10, 2011
Rated 1 out of 5 by Alex20 名不副实
1. 入住。 中午12点左右到的，大堂乱哄哄的。小孩到处乱窜，很难想象排队checkout的人居然有15人左右。现场的秩序维护的不好。
2. 因为到的时候下暴雨，就在酒店月湖轩吃饭。期间居然又一对家庭在里面大打出手，互泼茶水！人不多，但菜上的很慢，需要找不同的人催促多次。服务员很不专业，问询有没有小朋友使用的短筷子，居然回答：筷子都是一样长短的。。。 这个长短问题需要你们这样的解释？
4.房间设施。 淋浴房下水的金属挡板无法盖上， 下水的声音估计比下水道的声音还大！面巾有股潮湿很久的霉味！房间的隔音效果巨差，对面关门，走道高跟鞋的声音，在房间里一清二楚！
5. 晚餐自助餐。 所有隔水蒸的食物，都是半温的，就是比冷的稍微好那么一点点。小笼，五谷丰登，这些东西，半温有意义吗？煮面，铁板的，那些服务员，一看就是实习生，手法生疏，味道完全对不起五星级的标准。
September 22, 2013
Rated 4 out of 5 by Makrele666 Outdoor Pool Closed :-(
Overall it was a good stay. However, negative was:
a) The outdoor pool was closed during our entire stay over Labor Day. Actually that pool was the main reason to go there in the first place. Weird enough the outdoor pool was open until 29 April 2013, but then closed over the May holidays, were there were enough customers to use it and it was very warm, too. That does not make sense at all. Furthermore a sign displayed "outdoor pool is closed due to winter, will be opened late spring". That is a lie, as the outdoor pool was open days before. Very disappointing, and brought me down the entire stay.
b) The receptions staff could not find my SPG number in the system. I forgot my card and no, but she was not able to track me in the system...
May 1, 2013
Rated 3 out of 5 by Fredrik Potential for improvements
Hotel is located quite nicely just outside Shanghai city center, with easy access by either taxi or subway. Both indoor and outdoor pool and a nice park to walk around in makes this a nice oasis and getaway from the city. Room was nice and spacious with very comfortable beds. There was a lot of confusion regarding SPG benefits and front desk staff couldnt give any clear answer on what the benefits are for Platinum members, and from 3 different people i got three very different answers so I was actually never able to figure out what they really were...
June 4, 2012
Rated 3 out of 5 by stq88 Unfriendly Staff
The facility is OK and good for the family with kids. However, the staff at the receptionist (trainee) and at the restaurants were really bad. 1. Not familiar with the process. 2. Not friendly at all.
September 15, 2013
Rated 5 out of 5 by Madaha 月湖边的舒适居所
January 19, 2013
Rated 4 out of 5 by Ben2012 A pleasant escape from the city
This was my first time at this property, so it was a pleasant change of scenery. Less than an hour away from the city, this property is located "away from the hustle bustle", and you feel like you are at a resort.
The Sculpture Park just next door provides for a great stroll, and the mini-beaches are a nice touch.
Not the place for you if you do not enjoy staying inside the hotel for the entire duration of your stay, or if you need easy access to/from public transportation.
September 20, 2012
Rated 1 out of 5 by JC35 This hotel is like a wet market
Service at the restaurant is bad and there is very limited options for food. You have to queue for 45 minutes for breakfast which cost around USD 40 each person. No spoon or fork on the table and not enough waitress to serve.
Not a good hotel for relaxing in the weekend, since it is often filled with hundred of family group.
No ambience of a category 4 SPG hote/ or resort
For the price that you pay, no value for money
June 1, 2013
Rated 4 out of 5 by ranger The best hotel in the area
It is a beautiful resort outside Shanghai city. Room is nice but shower is bad similar to 3 stars hotel. Choice of restaurants is limited and food no good.
Staffs are friendly but need more training. Concierge is efficieny and arranged transportation with no difficulties.
June 18, 2012
Rated 4 out of 5 by JCAB 喜達屋第一次讓我失望了
June 11, 2013
Rated 4 out of 5 by zerook 房间很宽敞
June 15, 2013
Rated 3 out of 5 by hendo the bathroom equipment are ran out
to bad ! compare with 5 years ago and the bathroom equipment need to change immediately:(
May 16, 2013
Rated 4 out of 5 by CCSC 景观设施还不错，服务差强人意。
May 12, 2013
Rated 4 out of 5 by Elijah 环境很优美
May 11, 2013
Rated 5 out of 5 by schlafe 看得见风景的阳台
November 9, 2011
Rated 2 out of 5 by Eiser 实在太偏僻
January 9, 2012