Rated 5 out of 5 by coldshower2 Best Staff in the World!
I want to thank the management of the Dameisha resort for training the best staff in the world.
During our visit my young daughter fell ill with a fever and had to go to a local care facility. First Justin helped us by providing a thermometer and assuring us that he and his staff would be there for us. Then when we went to the facility staff member Bella joined us and took care of every little detail. She sat with my daughter for 4 hours and made sure she was ok. I will forever be grateful. Thank you!
July 22, 2014
Rated 5 out of 5 by FreqTravel Most Friendly Staff Within SPG Family
I am a life time Gold member with 3 years as PT status. This is the first year that I am downgraded to Gold but the staff at this hotel (especially Jimmy) made me feel special. I especially grateful as this was my 12th years wedding anniversary and the whole hotel team made it special for my family. I am coming back in December again!
November 25, 2013
Rated 5 out of 5 by Edmund2013 This is a very nice hotel.
Amazing sea view, very nice staff, excellent service, wonderful swimming pools and beach, big bathroom.
August 27, 2013
Rated 3 out of 5 by JJ88 This hotel Italian Restaurant (3rd floor) service is out of 5-star level
Have been staying in this hotel for several times on business. Hotel room and cleanness is above average.
First time to 3rd floor Italian restaurant on Nov 30th 2011 around 7.30pm to celebrate my birthday while on business. The service is poor:
a) No one entertain me and my wife at the front door when we approached the restaurant. Have been waited for more than few minutes.... only one lady approach us.
b) When seated, no one serve us for water. Waited for more than 5-10 minutes only able to get someone present us Menu. Still no water served at then.
c) Choose a Main course. Looking around, still no one entertain us but seeing a few staffs walking around pass my table without notifying me with my hand flag.... By then, still no drink served yet....
Finally, able to get a lady (staff). She told us that she is very busy (but I couldn't tell what she is busy with, only 3-4 tables only that night)....
Finally losing our patient (spending 20min inside with one one entertain)... and decided to walk off the restaurant and went to Level 1 for Chinese restaurant which has more pleasant service.
Will not come back for the Italian Restaurant and will not recommend to my colleagues on this restaurant anymore.
January 3, 2012
Rated 4 out of 5 by Dmason The staff of the hotel is like our friends
the hotel staff both the front desk manager Justin Hou or the concierge staffs are warm and professional. They helped us with every thing we needed. They made us feel at home and they are like our friends.
This made our stay nice and enjoyable.
We thank them for their effort.
September 3, 2014
Rated 5 out of 5 by Nicknamecannotbeshort This hotel is awesome !
Good view from room - blue sky and sea!
July 5, 2014
Rated 4 out of 5 by twinsw great location, decent food, water supply sometimes unstable
great location - close to beach (private beach), outlet, theme park. chinese restaurant is decent and value for money- though sometimes the food can be very salty and ingredient not very good (e.g. worst australia steak i've had). One thing the hotel can improve is the hot water supply. We experienced no hot water while my family was taking shower - luckily it is summer now
August 25, 2014
Rated 5 out of 5 by jose1986 Team of the hotel
After my pleasant stay ..
i want thanks all the team ..
and particularly :
Karen Wu: Front Manager and Jimmy .
that i can say after 20 years of travel will putt them on the top 5 for the good job and kindness.
The hotel is perfect for kids family or any kind of person who want to enjoy a good hotel . so many thing can be done ! and so many food !
May 18, 2014